Webroot Business Endpoint Protection Erfahrungen

Best of the best, but you pay for it

Kommentare: I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution. We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Vorteile:

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Nachteile:

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Simple, light weight, and effective antivirus

Kommentare: We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.

Vorteile:

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Nachteile:

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues. Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

Was okay, frequent issues

Vorteile:

It was easy to install and uninstall. Sometimes almost too easy to uninstall

Nachteile:

It was common for the agent on computers to encounter issues updating, connecting to the management portal, updating setting changes from the management end, etc.

Clear Winner in a Crowded Field of Protection

Kommentare: Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

Vorteile:

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

Nachteile:

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Excellent Antivirus software

Kommentare: My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.

Vorteile:

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

Nachteile:

I wish the firewall was more advance and has more customization, I believe they need to work on this.

Webroot found the virus & kept my computer protected well !!

Kommentare: I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Vorteile:

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

Nachteile:

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

Small, Easy to Deploy Cloud Endpoint Protection

Kommentare: we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Vorteile:

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Nachteile:

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Easy to use and setup

Vorteile:

Quick setup, runs well in the background

Nachteile:

more reports/alerts on clean scans, what was scanned

Great low noise AV

Kommentare: This has been a great product for the lower priced AV out there.

Vorteile:

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Nachteile:

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Webroot is an amazing product!

Vorteile:

This thing works great and is extremely easy to use. It really helps us to mitigate security threats.

Nachteile:

VERY rarely, this software has missed a potential threat. But I need to emphasize this has been VERY rare.

Webroot, a powerful antivirus to keep your computer safe.

Kommentare: Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions. In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

Vorteile:

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Nachteile:

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time. In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Cost effective Antivirus Software

Kommentare: Overall I like Webroot. I had a lot of problems with other antivirus software causing some programs not to function properly so I will continue using Webroot for now.

Vorteile:

The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

Nachteile:

There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet.

Keeps us safe!

Kommentare: It provides a safe environment for our online activities.

Vorteile:

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

Nachteile:

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

Webroot Works Anywhere

Vorteile:

Not a lot to say. It's supposed to protect your computer from viruses, and it does just that. No problems since using it for the past few years. Way less intrusive than Norton and others (pop-ups, etc).

Nachteile:

No real problems. It does what is supposed to.

hands down the best. Webroot is who you want watching your back.

Kommentare: If you want real protection software, that wont slow your computer down or kill your wallet. Webroot is it! Nothing is better.

Vorteile:

Cost effective Support agents, actually know their product Low resource Effective security Ease of use

Nachteile:

Central management console only allows for reboots of the agent. I would like more control, remediation, and notification. no reports i can find so far.

Adds a layer of protection to corporate computers.

Kommentare: This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.

Vorteile:

The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.

Nachteile:

There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.

Maybe the best antivirus solution for a MSP

Kommentare: Webroot SecureAnywhere its fits so well we our business, allowing us to secure all our costumer’s network with a minimal footprint agent installed on every endpoint. Is an easy deployment solution and even easier to manage, because it’s a cloud-based solution that allow us to monitor every costumer easily in a few minutes. And because it’s a cloud based solutions, we don’t need additional software or hardware installed to start to secure the network. Another AV solutions offer different kind of licenses according to what kind of device you want to secure, but with webroot one license work with workstation and servers the same.

Vorteile:

The small footprint of the agent, because it help with an easy and faster deployment

Nachteile:

Dosn't support Linux distribution and that is something that make you thing if is the right solution when you have many linux endpoints

The last AV you will ever need

Kommentare: Webroot proofs to be a cost-effective alternative to the main contender software on the market.

Vorteile:

We have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop. The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly. Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases.

Nachteile:

There is not much to add in this column. The software is well rounded.

Ligthweigth and doing great job most of the time.

Kommentare: Unique technology for 0-day threats.

Vorteile:

- Very easy to implement, it is quickly done (4-5 sec/enpoint) and can be installed besides any other endpoint protection. - Does not use offline database - no houly update dowloads needed at all. - More precise than others we used and used to sell before (eg. ESET, McAfee, Symantec, Kaspersky, Avira, Sophos). - Easy to use central management.

Nachteile:

Gives you no information on found malware at all in the endpoind other than a file was found to be malicious (eg. malware type (eg. PUA, trojan, crypto...), MD5, etc.) - you get the deatils in the cetral manegement console only. Therefore, impossible to deal with in on the client side when need be.

Webroot just as good as any other antivirus

Kommentare: This is a great antivirus you could use it on all your devices, I like using it better than Norton thats for sure. I would recommend it to everyone

Vorteile:

I like using Webroot because it is fairly priced and once you buy it you could use the same license up to like 5 different devices if you want I have it installed on all my devices and my office PC. It does once in a while slow up your PC when it is scanning but I dont think it is as much as some other antiviruses out there. I can set it to do automatic scans at times when I am not using the PC so it does not interrupt what I am doing with scans.

Nachteile:

It has a password manager option that would be cool if it was a little bit easier to understand and operate I dont know why I still have issues with it filling in my passwords and having to correct it sometimes. I also think it should have a monitoring system that automatically scans incoming emails and separates junk from real emails that would be cool

Easy to use software that does not slow down your PC

Kommentare: Overall it is easy to use, scan quickly and protects my PC

Vorteile:

It is very easy to install and use. Running a full system scan is also very fast. I like that it does not slow down my PC and the protection seems pretty good. It also has a good price as compared to some of the other protection software products.

Nachteile:

I have had the software for some time and in a few of the earlier versions it did not protect as well against malware so I did have a bit of trouble. But in recent years it has been improved. Currently I use it with Malwarebytes and have had good luck with the two.

I think Webroot SecureAnywhere Endpoint Protection resembles a virus more than an antivirus!

Kommentare: No business problems have been solved with this software, except that I made some money trying to get rid of it. Oh, I also gained material to write a long article (rant?) about it.

Vorteile:

I guess it did remove some viruses and other malware, and my customer felt secure using it. I personally liked most the fact that I didn't have to work with it more! Oh, and their technical support was very nice, although they didn't help me much.

Nachteile:

I actually had to reinstall Windows to get rid of it. It was set up by the previous IT person used by this small business, and nobody knew the password for it. We couldn't reach the old IT guy, and even after I figured out how to bypass the password, I couldn't get it completely off the computer.

Webroot SecureAnywhere Endpoint Protection

Kommentare: It works very well, never stops protecting your device and is easy to install if you follow the directions specifically.

Vorteile:

I buy this product every year for my computers. It works well with all of our computers and you have the option to use it on cell phones and tablets as well. You have a lot of options with this software, the standard ones of setting times and dates to run scans for viruses and you can localize files to scan a specific area if needed.

Nachteile:

The re-subscription price is double the initial price

It gets the job done

Vorteile:

It is easy to deploy and the management interface is easy to manage, if you are managing your customers solution, you can easily separate them and their licenses from each other.

Nachteile:

It gets the jog done, i do not like that you cannot disable the AV from the machine, you have to use the console. This makes sense but can be incontinent at times.

Webroot for Peace of Mind

Kommentare: Webroot works in the background to detect threats but you can also run scans if need be. As someone who has been hacked in the past it is good to know it works effectively.

Vorteile:

Webroot works in the background to assure my computer is safe from threats so my business work is not compromised. You just install it and let it do it's job.

Nachteile:

It can take some time to switch the license to another device when you upgrade your computer.