ZoomInfo SalesOS Erfahrungen

ZoomInfo

Vorteile:

Erste Anlaufstelle bei Sales Outreach!Sehr übersichtlich, viele Filter und eine riesige Datenbank. Nur zu empfehlen.

Nachteile:

Die Extension könnte etwas schneller sein

Zoominfo the Holy Grail For Sales

Kommentare: My experience with Zoominfo has been amazing, I was able to find out when people are looking for our services and reach out to them to close some bussiness.

Vorteile:

What is not a pro of this tool! it has everything!! I'm able to find all my contacts for a business and everything I need to know about them. Helping my closing right when talking to new clients.

Nachteile:

There are no cons with this platform, this tool is amazing for sales teams to get more new clients, and able to see what they are looking to buy.

ZoomInfo is the comfortable, reliable, familiar

Kommentare: Overall I like ZoomInfo. I selected them because of prior experience and its brand recognition. That being said, while they offer a lot of capabilities and products, specializing in one area is just not their M.O. - at least that's what it feels like. Because of that, competitors who focus on providing one service (i.e. buyer intent) oftentimes are of higher quality (and much cheaper). They are the essence of "comfortable," which may or may not be the most important factor when deciding on your overall tech stack.

Vorteile:

The continual acquisitions to improve their product and company. The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from.

Nachteile:

Customer support takes a long time. Their contact data is not always up to date especially with linkedin. No "left company" update/alert that I know of. Not a very robust integration/sync with Linkedin. Enrichment feature has been failing recently.

In Betracht gezogene Alternativen: D&B Hoovers

Gründe für den Wechsel zu ZoomInfo SalesOS: They included other products which we were also in the market for... and they were familiar to us making them the "comfortable" choice.

Great data enrichment tool for US based prospecting

Kommentare: Overall, it's an extremely helpful tool for sales, that can be customized to your organization's needs.

Vorteile:

As I use it to find correct data for prospecting or simply enriching existing contacts -helps understand the organizations hierarchy and look up targeted contacts in targeted roles. Love the buyer intent tool, that shows if any companies are researching your software, and allows focusing on targeted outreach.

Nachteile:

Have found that it's not the best for prospecting outside of US. EMEA & APAC data is not so widely available.

Best tool for prospecting & lead generation in the US

Kommentare: ZoomInfo has the largest database of companies, contacts in the USA, it helps our sales team, who are working with the US, to get relevant contact information and most importantly, the tool helps us to get direct dials.

Vorteile:

Software is very easy to use, it integrates with all of the most popular sales technology tools like Salesforce, Linkedin, Outreach and etc. The best thing about Zoominfo is their largest database of companies, contacts in the United States.

Nachteile:

Like with all similar tools, sometimes data is inaccurate, outdated or there is no data at all. Moreover, their support is very slow and not very helpful. Moreover, the data quality in Europe is poor, we need to use another tool (Congism) for Europe.

In Betracht gezogene Alternativen: Cognism

A bitter pill to swallow in price, but the medicine does the job!

Kommentare: great - demos are valuable, product is great - pricing is painful, but ROI is fast!

Vorteile:

It just works!from intent, through to insight, through to finding contact details and automation, the process works smoothly and accurately.it's always in my first few software choices when building a stack

Nachteile:

pricing is a hassle - just show me the real price instead of teasing with something that's going to drop by 40% anyway.more credits are always useful, and different payment terms for startups would be appreciated when trying to bootstrap

Great data, easy to use and train teams to use, valuable tool for sales/marketing

Kommentare: I have been a user for over 6 years and I love the tool. Their customer support is always responsive - although I have rarely ever needed them because the software is very intuitive and always is working just as expected. In my experience, the sales teams work with your budget on renewals - always are flexible and make adjustments to their packaging/pricing to fit your needs.

Vorteile:

The quality of data is top notch. I have used many different sources of marketing data - even worked for 2 of the big players - and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple years ago. I have trained many BDRs and SDRs on how to use the tool for prospecting. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year.

Nachteile:

There's not many cons about this software. This is being really nit-picky but... I have used the tool as a marketer to build/target and export lists. Although ZoomInfo integrates with some CRM tools, I found I still needed to export the data into excel, add any custom fields (such as Lead Owner, Lead Status, etc), then upload it into the CRM. So it is a bit time consuming. If ZoomInfo can find a way to allow you to add custom fields to the data before instantly integrating into CRMs, that would save a lot of time.

In Betracht gezogene Alternativen: Growbots

Gründe für den Wechsel zu ZoomInfo SalesOS: The value is incredible. The data quality is top in the industry and continually improving and expanding.

Good product

Kommentare: My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my experience and dissatisfaction with them in an appropriate way their team acted appropriately and reasonably to accommodate my concerns. They have a strong customer service team, and I would recommend this product to anyone looking to utilize a system like this who is willing to spend the money.

Vorteile:

ZoomInfo is a very solid product and their service offerings are ever-expanding. I think they realize that they have been the major player in the market for a while now, however the market is starting to catch up, so they are adding new features, focusing on what their customers want and features they will utilize in order to offer them or better product and more streamlined system.

Nachteile:

The system is very expensive and the data accuracy is not the best. These are really my only two complaints. Although they are big ones, you will find the same issues with data in any provider you go to, no matter their claims. Some will be better than others, but then they will be lacking in other areas.

Impressive amount of data for a lot of different usages

Kommentare: ZoomInfo provides an astonishing range of data that will fit a lot of use cases, from lead generation to customer experience management. We were able to deliver all the lists of companies and contacts we needed and to refresh our own database efficiently with accurate information.

Vorteile:

- The range of data available is amazing - The accuracy level is pretty high - The platform is really easy to learn and use

Nachteile:

- The tool is quite expensive, even if the future will tell us if the ratio price/value is as good as we thought - Some UX minor issues can be corrected to deliver an even better experience - Integration with CRM can be easier to set up

In Betracht gezogene Alternativen: LinkedIn Sales Navigator

Gründe für den Wechsel zu ZoomInfo SalesOS: Good fit for our use cases, and nice demo proposal

Good for your outbound SDRs

Kommentare: Good experience, CSM and AE always helpful. Will likely continue using Zoominfo in the future.

Vorteile:

Easy to build lists and export across to Salesforce. In North America, the contact quality has turned out to be pretty good. Websights has also been interesting to gain insights on non converting companies on our website.

Nachteile:

Sometimes the UX around searches vs lists is a bit tricky when you compare it to other modern prospecting products. This workflow could be a bit more seamless, and I'd love better connectivity to platforms like Slack to enable our SDRs to receive notifications a bit more proactively.

In Betracht gezogene Alternativen: Cognism

Gründe für den Wechsel zu ZoomInfo SalesOS: Better contact quality in NA (according to peers)/.

Great Catalog/Communication Product

Kommentare: This product has dramatically transformed our companies "attacking" process of sales. Would recommend to anyone needing lead generations.

Vorteile:

ZoomInfo is a life saver for those sales/cold-calling individuals that have a hard time reaching their targets. It implements numbers/emails so you can have your targets direct line, and is very useful in following up and striking conversations between managers, employees, or potential targets in a company.

Nachteile:

Sometimes it can have ambiguous or outdated information and it makes it difficult to track down exactly the person you're looking for.

In Betracht gezogene Alternativen: InsideView, LeadGenius und LeadIQ

Gründe für den Wechsel zu ZoomInfo SalesOS: ZoomInfo we felt had the most bang for our buck and had the largest pool of lead generations after the free trial periods.

Regular User

Kommentare: The primary business challenge being solved is around uncovering new business logos to promote our services. The platform has also assisted in cleaning the data we already have in Salesforce.

Vorteile:

The platform has been a major contributor to developing new prospects that fit our ICP guidelines, including revenue, employee count, and technology infrastructure. It has also assisted me in collecting as much information for prospecting new contacts within an organization. Integrating with Salesforce was incredibly straight forward, and I personally like the chrome extension. It allows me to look up a contact in Zoom without having to leave a LinkedIn profile.

Nachteile:

One of the key issues I have noticed is the level of accuracy with the data shared on a particular contact. In many cases, the contact would no longer be with an organization associated with ZoomInfo. There have been instances where the contact may have left the company more than a year ago, and ZoomInfo still doesn't have the updated information. The level of detail in the data is incredible, but it's less accurate than what I remember when I first started using the platform.

Biggest disappointment of the year

Kommentare: This has to be the biggest disappointment, and I would never recommend this tool, it's extremely pricey, and when we reached out to our Account Manager for help, he kept saying “well, I remind you, you're on a contract”. We don't feel like we're being listened at. We are still waiting for options to fix this issue, or to cancel this tool that has been of zero use to us. Furthermore, we've gotten training where they keep repeating the same and the same, taking little value from it.

Vorteile:

Integration with Hubspot seemed to work fine

Nachteile:

Where do I start? Since the beginning we express our concerns to the AE assigned to us, that ZoomInfo could be “too big for us”, since we target mainly small to medium companies; after we were reassured that the Data was updated and taken from several channels, we decided to go ahead with the solution. Three months in (almost four), and we haven't gotten one single good lead. Some of the issues are, but not limited to 1) a lot of the information for small business was not up-to-date, 2) "Small businesses" that always end up being part of a bigger company, 3) Mixed information from companies from the Intent because the signal and the suggested contacts are pulled from different companies with the same name, 4) it can take up to an hour to clean ONE contact, since the information is mixed, and as stated before, many times the data is not updated, many people who "doesn't work there anymore", 5) When using the Intent feature and calling the lead, they rarely know what we're talking about, or they got a solution “weeks ago”, 6) Intent topics are locked, and you can change them only a few times during the year, so you want to be extra mindful with those, but of course, these topics are NOT open to you. They give you a long excel list with a thousand of topics for you to “select”. This is so complicated and takes so much time, when it would be easier to do it with on a sharing screen meeting, so 7) will be lack of support.

Great Contact Data Platform with Additional Benefits for Customer Engagement

Kommentare: Overall, my team really likes Zoominfo. It's simple, easy to use, and gives us the type of information that we need for our sales team to be successful. It's a great additional to pair with our other tools, and it extra helpful when it comes to finding contacts on LinkedIn.

Vorteile:

My team really likes Zoominfo! It allows us to easily pull contact data for our sales team. The variety of filter options make the platform easy to use, and makes list pulling quick and simple. We love the Websights feature that allows us to see which companies have been on our site. And we really love the intent data that the platform provides! It's great to be able to cross reference the websights with the intent data to not only see who has been on our site and the pages they have viewed, but also it also allows us to focus on other products or services that the company is showing interest in when our sales team does outreach.

Nachteile:

I wish the platform were quicker at updating contact and company records, and I wish that we would be actively updated on requests we have made in regards to these updates. I have submitted a few update requests, but they seem to die after the request is submitted because nobody reaches out to tell me the update has been complete, or when the update will be done. I have checked back in on records months later to see that they still were not updated with my request. Many of these have been HQ address updates.

Zoominfo personal review

Kommentare: I've had a good overall experience with ZoomInfo SalesOS. The platform offers a lot of helpful features and insights and is simple to use. By streamlining our sales procedures and automating a lot of our operations, it has allowed us to boost our sales productivity. ZoomInfo has also provided exceptional customer service and technical assistance. They are always willing to assist us with any queries or problems we may have.

Vorteile:

I loved ZoomInfo's user-friendly layout and the vast amount of searchable data. The ability to focus searches on particular parameters, such as location, job title, and industry, was also fantastic. It was also very beneficial that I discovered the contact details to be correct and current.

Nachteile:

The fact the ZoomInfo is not user-friendly and can be challenging to navigate, especially for those who are unfamiliar with database search engines, was the aspect I disliked the least. The search results may also be cluttered and not necessarily contain the most up to date information.

ZoomInfo, a great lead generation tool , could improve a bit better

Kommentare: Overall, it is a decent lead generation tool, but it can improve. There are many other tools that do the same as zoominfo. It is a good tool for some industries except pharmaceutical and clinical trial industries.

Vorteile:

1. It is very easy to use2. Great interface with many features3. Excellent buyer intent data 4. Good integrations for import/export data

Nachteile:

1. Very expensive2. Data gets verified every 6 months (We get many bounces)3. Support is gone once the contract is signed (Beware of auto renewals - they will take you to court if you don't pay after auto-renewal)

ZoomInfo SalesOS Review 2023

Kommentare: We left ZoomInfo just because the data was inaccurate and we paid a lot of money for their top-tier plan. The buyer intent data was good but not the best as other competitors offered the same too. It is a good tool overall but needs a lot of improvements

Vorteile:

It is a good tool which is easy to setup and uses no doubt about that. Good for prospecting.

Nachteile:

Very very expensive as compared to products that offer the same thing. After you get them they forget about you, poor customer service. Inaccurate data.

In Betracht gezogene Alternativen: Dealfront

Intent to Buy

Vorteile:

Great for looking up contact information phone numbers, email address's etc.

Nachteile:

Intent to Buy data is not accurate been trying for months with NO success

ZoomInfo Sales Leads

Kommentare: Getting new niche leads has worked well.

Vorteile:

Easy to use to find new prospects or enhance data missing email/phones.

Nachteile:

You can export 1,000 credits a month, but to export more is expensive.

Best tool for sales!

Kommentare: Love it. I swear by this tool and rate it higher than its competitors.

Vorteile:

I work in technology staffing sales and this tool has been the best for souring new and existing clients. Love that you can customize you search by title, location, company, location and filter it to get a very narrow list of leads. It usually has the most updated list of contacts so you can use that list to cross reference with what you have and it provides you direct phone numbers and email. Love that it gives both!

Nachteile:

You have a max amount of names you can extract monthly onto an excel. Sometimes My search is vague and I get 100’s of names and don’t want to extract a list because it’ll take away from being to pull more data for other companies later in the month. The search tool continues to function but you just can’t extract the data.

Easy to use but not always accurate

Kommentare: I've always used ZoomInfo to verify company headcount of companies and its been amazing

Vorteile:

ZoomInfo is generally good for providing an all round set of key information a Sales person will need to prospect leads, however for Europe it doesn't seem to always score right with regards to the us of technology. It's definitely a lot stronger in the US.

Nachteile:

The fact that info isn't as accurate in Europe as it is in the US. My colleagues in the US tend to use it more

Full of Robust features

Vorteile:

lead accuracy as well and intent data. The lead data is precise and usually right. Org Chart, Technologies and Attributes are also features I use

Nachteile:

the product integrates with most crm's and I have no issues to report

ZoomInfo Has Been Fantastic!

Kommentare: ZoomInfo has provided us with the information needed to get in contact with the necessary folks to generate revenue. I would highly recommend ZoomInfo to any company.

Vorteile:

The ease of using ZoomInfo has been a game changer. It is very efficient to use especially once you download the plug-in on Google Chrome. It takes little to no time to find the information I am looking for.

Nachteile:

The biggest con is the amount of times that numbers either aren't on there or are wrong numbers. I have dialed and got siblings, spouses, and other family members along with completely wrong people. It makes for an awkward phone call.

Great Prospecting Tool

Kommentare: I uses this solution to qualify potential customers based on their company information, and then export them to my CRM where I can manage the lead throughout the sales cycle. It provides accurate and up to date contact info making sales that much easier!

Vorteile:

I love how easy Zoominfo is to use, and how accurate the information provided is. As a salesperson who spends most of his days hunting, this tool makes my life so much easier!

Nachteile:

I don't like how there is a limit to how many leads you can export to your CRM (1000 to Salesforce for the year), but with some smart tactics you can stretch that number.

ZoomInfo SalesOS: Review

Vorteile:

I liked the ease and the customizable features that Zoominfo SalesOS offers. The ability to quickly set up custom dashboards and reports for my team was especially helpful, as it allowed us to quickly gain insights into our sales performance.

Nachteile:

The least I liked about ZoomInfo SalesOS was the lack of customization options. The platform provided limited customization options and did not offer enough control for us to customize our data or workflow to meet our specific needs.