--- description: Detaillierte Informationen über thinQ zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: thinQ Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [thinQ](/software/168289/thinq) # thinQ Canonical: https://www.capterra.ch/software/168289/thinq > thinQ bietet die vollständige Kontrolle über alle Aspekte der ein- und ausgehenden Kommunikation eines Unternehmens innerhalb einer leistungsstarken Cloud-Plattform. > > Bewertung: **5.0/5** von 5 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet thinQ? Unabhängige Netzbetreiber, VoIP-Anbieter, Unternehmen auf Unternehmensebene, Callcenter, Hochschulen, Krankenhäuser. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 5 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: thinQ - **Region**: Raleigh, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: $ 0.01 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufverfolgung - Audio/Video Conferencing - Automatische Anrufverteilung - Berichterstattung / Analyse - Berichterstattung und Statistik - Call-Center-Management - Chat / Messaging - Computer Telephony Integration - IVR - Kommunikationsmanagement - SIP-Trunking - Syndikat-Gruppen - Third-Party Integrations - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Weiterleitung von Anrufen (Call Routing) ## Integrationen (5 insgesamt) - 3CX - Asterisk - Plivo - SignalWire - Twilio ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Cloud PBX Telefonanlagen](https://www.capterra.ch/directory/31102/cloud-pbx/software) - [Kommunikationsplattformen](https://www.capterra.ch/directory/31362/cloud-communication-platform/software) ## Alternativen 1. [Bitrix24](https://www.capterra.ch/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1758 reviews) 3. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (465 reviews) 4. [JustCall](https://www.capterra.ch/software/157853/justcall) — 4.1/5 (224 reviews) 5. [CloudTalk](https://www.capterra.ch/software/182004/cloudtalk) — 4.4/5 (268 reviews) ## Nutzerbewertungen ### "thinQ allows me to have complete control of my call routing" — 5.0/5 > **Shelly** | *10. November 2017* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use and control via the web portal. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. > > **Nachteile**: Reporting - there are no details or ease of use for the reporting. We provide numbers for our clients and would like to be able to see the details and costs per number. > > I can add numbers and provide service to my clients within minutes\! ----- ### "Thinq Delivers a Quality Product" — 5.0/5 > **David** | *9. November 2017* | Computer-Vernetzung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: High-quality Software I talk to a real person who I have a relationship with when I call Price is always on the low side even though their quality is high > > **Nachteile**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function. To do what we want to do, we have to bounce around the software quite a bit. At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better. > > A great product at a good price. ----- ### "I have had a great experience with ThinQ. It is very easy to use." — 5.0/5 > **Josh** | *13. November 2017* | Telekommunikation | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Being able to select the carriers I would like to use and make changes as needed are great\! It makes my job easier and I am able to do more. > > **Nachteile**: I would like the diagnostics to be easier. I have UTC on mine but I would prefer if it would let me select my own timezone. > > I am able to see more past my network. It is very helpful for troubleshooting. I also have more control. ----- ### "Great company to work with. Can always talk to a real person." — 5.0/5 > **Trent** | *13. November 2017* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\! With Thinq you are in control of your calls not the other way around. > > **Nachteile**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them. ----- ### "Good quality software for anyone" — 5.0/5 > **Angelica** | *7. Juni 2021* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful. > > **Nachteile**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues. > > My overall experience as been a good one. Definitely a quality software that I would recommend. ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/168289/thinq) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten