--- description: Detaillierte Informationen über Soon zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soon Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Planungssoftware](/directory/30087/scheduling/software) > [Soon](/software/177084/soon) # Soon Canonical: https://www.capterra.ch/software/177084/soon Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/177084/soon?page=2) > Software zur Mitarbeitereinsatzplanung, die primär für Kundenserviceteams entwickelt wurde. > > Bewertung: **4.6/5** von 48 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Soon? Service Desks und Kundenbetreuungszentren, hauptsächlich im Finanzsektor. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 48 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soon - **Gegründet**: 2018 ## Gewerblicher Kontext - **Startpreis**: EUR 10.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Anwesenheitsmanagement - Ausfallzeit-Management - Automatisierte Terminplanung - Berichterstattung / Analyse - Budgetierung/Prognosen - Compliance Management - Echtzeit-Planung - Fähigkeiten-Nachverfolgung - Kalenderverwaltung - Kommunikationsmanagement - Leistungsmanagement - Mitarbeiter-Datenbank - Mitarbeitermanagement - Mobiler Zugriff - Online-Buchung - Personalmanagement - Schichttausch - Self-Service Portal - Terminplanung - Third-Party Integrations - Timesheet Management - Verfolgen der Teilnahme - Verfügbarkeit-Management - Werkzeuge zur Zusammenarbeit ## Integrationen (18 insgesamt) - Dixa - GENESYS - Genesys - Genesys Cloud CX - Google Calendar - Intercom - Microsoft 365 - Microsoft Entra ID - Microsoft Outlook - Microsoft Teams - Okta - OneLogin - Salesforce Service Cloud - Slack - Webex Connect ... und 3 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software) ## Ähnliche Kategorien - [Dienstplan Software & Schichtplaner](https://www.capterra.ch/directory/30756/employee-scheduling/software) - [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software) - [Personaleinsatzplanung Software](https://www.capterra.ch/directory/30210/workforce-management/software) - [Kalender Software](https://www.capterra.ch/directory/32297/calendar/software) - [Kontaktcenter-Software](https://www.capterra.ch/directory/32035/contact-center/software) ## Alternativen 1. [Google Calendar](https://www.capterra.ch/software/213340/google-calendar) — 4.8/5 (4063 reviews) 2. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5120 reviews) 3. [Google Workspace](https://www.capterra.ch/software/168389/google-workspace) — 4.7/5 (17519 reviews) 4. [Calendly](https://www.capterra.ch/software/148036/calendly) — 4.7/5 (4089 reviews) 5. [Findmyshift](https://www.capterra.ch/software/115536/findmyshift) — 4.6/5 (1182 reviews) ## Nutzerbewertungen ### "Great service provided" — 5.0/5 > **Marat** | *27. Juli 2022* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Useful product for any department of a company, quick response, nice prices, and great communication :) > > **Nachteile**: Don't remember any bad thing, actually. Everything is quite smooth ----- ### "Easy, fun & flexible shift management tool" — 5.0/5 > **Therese** | *15. Juli 2022* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: - Easy setup, with ability to build on/expand as you go (and great support/tips \& tricks as well upon questions) - we were up and running within 24 hours of selecting tool (and speed was crucial for us). - Good visual layout. - Agile development team upon questions/needs of adjustment/development. - min/max setting per shift - self scheduling function - overall value for money > > **Nachteile**: - scrolling within the shift name list could be even smoother - adding a Q\&A section/information platform between management/workers would be of value > > We are using the tool for a large repacking assignment where we needed a lot of temporary manning to book work hours them selves into shifts we set up together with our 3PL provider. We needed the up and running within a day. After googling “shift planning” and testing some tools, SoonWorks easily met the mark as easy to setup and flexible for shift management. Also, ability to share a link to the job where workers could sign-up themselves, made the process of finding manning/contracting/enough people for shifts fast\! For us, we also needed some info between users not be visible/and the SoonWorks team were excellent here\! The team was accessible and agile, and took time to understand our business needs and give us tips on relevant functionality we hadn’t tested. We will explore using this in our factories/warehouses in future, I also think that for volunteers drives and so on, the software is very strong as workers can be added easily and book shifts themselves. ----- ### "Interface feedback" — 3.0/5 > **Mathijs** | *28. September 2018* | Bankwesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to understand and user friendly. You don't have to be a computer expert to use it > > **Nachteile**: Switching with a colleague requires several actions, was wondering if this could be done in one motion ----- ### "This app is amazing\!" — 5.0/5 > **Reggie** | *25. Juli 2022* | Erholungseinrichtungen & -dienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use once you understand how it works and the support from the developers with questions I had. > > **Nachteile**: It does take a little time to figure out but talking with Olaf, he made it much easier to get up and running. There are some functions that I wish it had, but I did put it on a request that I hope they add in the near future. > > Nothing but amazing. For the most part, it does what I need it to do and the support is fast. ----- ### "Simple to learn, easy to use and integrate into any business." — 4.0/5 > **Jessie** | *26. Juli 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: This software is super easy to use and learn. I was able to invite my employees to join quickly and effortlessly, and we were all able to download the software as an app on computers and mobile phones. The customer service is also very fast and effective. Olaf even recorded a training video for me\! > > **Nachteile**: No option as yet (unless I've missed it) to change already published shifts from the mobile app. I'd like to use a timesheet option, which I have been told is currently in the works, so looking forward to trialling that aspect. > > Overall, this is a very effective app and it has made my small business run more smoothly. My employees seem to be using it easily, and I have not had any negative feedback from them. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/177084/soon?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/177084/soon) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten