--- description: Detaillierte Informationen über Bókun zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Reiseveranstalter Software](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.ch/software/178518/bokun Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.ch/software/178518/bokun?page=2) > Bokun ist die einzige Online-Buchungssoftware, die du zum Verwalten deiner Touren und Aktivitäten benötigst. > > Bewertung: **4.7/5** von 452 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Bókun? Das Unternehmen bietet Software für alle Arten von Unternehmen in der Erlebnisbranche, von kleinen Einzelreiseanbietern bis hin zu großen internationalen OTAs und Wiederverkäufern. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 452 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bókun, A TripAdvisor Company - **Region**: Boston, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 49.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Norwegisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botswana, Brasilien, Brunei und 175 weitere ## Funktionen - Berichterstattung und Statistik - CRM-Systeme - GDS-/OTA-Integration - Kalenderverwaltung - Lieferanten-Management - Online-Buchung - Paketerstellung - Preismanagement - Reiseplan erstellen - Reservierungs-Management - Ressourcenmanagement - Zahlungsabwicklung ## Integrationen (1 insgesamt) - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Reiseveranstalter Software](https://www.capterra.ch/directory/20033/tour-operator/software) ## Ähnliche Kategorien - [Reiseveranstalter Software](https://www.capterra.ch/directory/20033/tour-operator/software) - [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software) ## Alternativen 1. [WeTravel](https://www.capterra.ch/software/163474/wetravel) — 4.8/5 (524 reviews) 2. [Peek Pro](https://www.capterra.ch/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 3. [Rezdy](https://www.capterra.ch/software/122690/rezdy) — 4.5/5 (237 reviews) 4. [FareHarbor](https://www.capterra.ch/software/135106/fareharbor) — 4.7/5 (1124 reviews) 5. [TrekkSoft](https://www.capterra.ch/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Nutzerbewertungen ### "Great for novices" — 5.0/5 > **Panos** | *22. Februar 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ease of use is the most important feature for me, since I had no previous experience with tour management platforms. The new look and feel is now much better, the previous looked cluttered, now it's a lot more clear and colors help. I have the basic option which is more than enough for starters, as you have control in all features and also provides some useful stats. I also find it a good value for money product that offers integration with so many OTA's. > > **Nachteile**: The FAQ section is rather confusing and should be revised so that instructions are clear. It would also be great if scheduling was more flexible (e.g. having a tour operating day after day does not seem to work) > > Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also 24/7 which is great since you know they will resolve any issue with just a few clicks, for starters like me this is the most important\! ----- ### "Review for Bokun" — 5.0/5 > **Antony** | *11. Februar 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easier to use compared to other booking systems used in the past, Customer friendly, Very nice presentation to the Customer, and very important extremely quick, efficient and polite Customer Suport team > > **Nachteile**: I am very new to Bokun and have not found anything yet that puts me off. I have note managed yet to fully explore all its possibilities, and I do not know if it offers some functionality that are quite important to us such as: SMS support to the customer, or local agent management. > > So far we are very enthusiastic about our decision to switch from our previous booking system ----- ### "Outstanding booking platform for activity and water sports operators" — 5.0/5 > **Achraf** | *18. März 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Bókun provides a very efficient and structured booking management system, especially for companies operating in the water sports and activity sector like Jetblast Ibiza Watersports. Their platform helps us manage availability, distribution and OTA integrations in a much more organized way. \[sensitive content hidden\] Bókun provides an excellent and very efficient booking management system, especially for activity and water sports companies like Jetblast Ibiza Watersports. The platform makes it easy to manage availability, pricing, and distribution across multiple OTAs from one centralized dashboard. Website: https://jetblastibiza.com The integration with major marketplaces such as Viator and GetYourGuide is seamless, and the support team is highly responsive, knowledgeable, and proactive. This has significantly improved our operational efficiency and ability to scale our business. > > **Nachteile**: So far, our experience has been very positive and we have not encountered any major issues. The platform continues to evolve with useful updates and improvements. > > Overall, Bókun has been a key tool in optimizing our booking processes and expanding our global distribution. As a jet ski and water sports operator based in Ibiza, having a reliable and scalable system is essential, and Bókun has exceeded our expectations in terms of performance, support, and connectivity. ----- ### "It would be great if it worked" — 1.0/5 > **Luca** | *23. Oktober 2025* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Some customer support agents are kind. Pricing is not too expensive The concept is good, in principle > > **Nachteile**: bugs errors sycn discrepancies learning curve calendars you have to set up the same things over and over again for many times and hope that everything works you may lose all your settings on the OTAs > > I am having a horrible experience with Bokun. It takes days and approximately 20 hours of work to set it up, with the help of customer service agents, who are really kind, by the way. However, after days, I encountered all kinds of sync errors from GYG, Viator, and Airbnb. I strongly suggest anyone that wants to use bokun to think about the amount of time, energy and stress they will have to spend for it. And finally you get more and more errors. I will switch back to manually sync my OTAs. ----- ### "A powerful platform with endless potential" — 5.0/5 > **Juan Antonio** | *13. April 2025* | Maritime Wirtschaft | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I’ve worked with other platforms before and, without undermining them, Bókun has truly been a lifesaver by helping me achieve results in significantly less time. The possibilities it offers are endless, and the system feels very polished and refined. > > **Nachteile**: Perhaps some specifics related to invoicing or resource usage can be a bit tricky at first, but this is mostly due to the learning curve. Some particular cases aren’t covered in the documentation and require direct support from Bókun’s technical team — which, to be fair, is quite responsive. > > Bókun has proven to be reliable, quick to set up, and easy to bring into production with minimal errors. Overall, it meets and even exceeds expectations. That said, I’ll continue to be demanding when it comes to future improvements — but that’s only because the bar has been set high. ----- Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.ch/software/178518/bokun?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/178518/bokun) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten