--- description: Detaillierte Informationen über EngageBay CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Marketing Automation Tools](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.ch/software/178819/engagebay-marketing Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/178819/engagebay-marketing?page=2) > EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform. > > Bewertung: **4.7/5** von 907 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet EngageBay CRM? Für kleine bis mittelgroße Unternehmen, die eine erschwingliche allumfassende Verkaufs- und Marketingsoftware benötigen, um Leads zu gewinnen, zu binden, zu pflegen und zu Kunden umzuwandeln. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 907 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: EngageBay - **Region**: Mountain House, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 14.99 - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Aktivitäts-Dashboard - Anrufüberwachung - Aufgabenmanagement - Automatische Anrufverteilung - Automatische Antworten - Automatisierte Terminplanung - Bearbeiten in Echtzeit - Bestenlisten - CRM-Systeme - Echtzeit-Chat für Kunden - Echtzeit-Planung - Einstellungen (Personalbeschaffung) - Feedback-Management - Für Versicherungsbranche - Geplanter Nachrichtenversand - Inbox-Management - Kalender-/Erinnerungssystem - Kalender-Synchronisierung - Kalenderverwaltung - Kanalmanagement - Klick-Tracking - Kontaktmanagement - Kundenbindung - Kundendatenbank - Kundennachverfolgung - Lead-Generierung - Leistungskennzahlen - Leistungsmanagement - Marketing-Automatisierung - Massen-SMS - Mehrere Kampagnen - Mobiler Zugriff - Multichannel-Datenerfassung - Nutzungsverfolgung/-analyse - Online-Buchung - Power Dialer - Prädiktive Analytik - Real-Time Monitoring - Signaturerstellung - Spender-Management - Task Editing - Team-Management - Terminplanung - Terminverwaltung - Unterschriften-Management - Verfügbarkeit-Management - Vertriebsaktivitätsmanagement - Zeit auf der Website nachverfolgen - Zielkontoerkennung ... und 101 weitere Funktionen ## Integrationen (32 insgesamt) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Marketing Automation Tools](https://www.capterra.ch/directory/6/marketing-automation/software) ## Ähnliche Kategorien - [Marketing Automation Tools](https://www.capterra.ch/directory/6/marketing-automation/software) - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.ch/directory/30844/landing-page/software) - [Leadgenerierung Software](https://www.capterra.ch/directory/30963/lead-generation/software) - [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [Dynamics 365](https://www.capterra.ch/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Nutzerbewertungen ### "CRM Experience" — 5.0/5 > **Kuma** | *21. Februar 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Nachteile**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "Very highly recommended\!" — 5.0/5 > **Robin** | *12. Mai 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough. > > **Nachteile**: Nothing\! It's met all of my small business's needs beautifully. (I need to keep writing here to meet the minimum character requirements.) ----- ### "Mediocre at best" — 2.0/5 > **Carol** | *3. März 2025* | Unternehmensberatung | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Good support where you can actually schedule a call with a human. > > **Nachteile**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it. > > I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM. ----- ### "Best CRM at reasonable price" — 5.0/5 > **Satou** | *20. Januar 2026* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market > > **Nachteile**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere ----- ### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5 > **Bruno** | *23. April 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. > > **Nachteile**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. > > Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/178819/engagebay-marketing?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/178819/engagebay-marketing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten