Wir helfen Unternehmen in der Schweiz
seit 17 Jahren bei der Softwareauswahl
Über Zinc
Das wesentliche Element für die Einstellung in großem Maßstab. Zinc ist eine All-in-one-Software für Hintergrund- und Referenzüberprüfungen.
Easy to integrate, feels quick and easy for those filling out references, which can be a long and thankless task, clear, simple design and easy to integrate into the business.
But it can be a bit difficult without know-how.
Nutzerbewertungen filtern (219)
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Nutzerbewertungen filtern (219)
User-friendly Product
Vorteile:
user experience, clarity of the steps, good dashboard
Nachteile:
for education verification, it would be better if the student ID was on the requested info
Antwort von Zinc Work
letztes Jahr
Thanks for taking the time to leave a review on Zinc! As a small business, we really appreciate it. It's great to hear you found Zinc really user-friendly. All the best, Rachel from Zinc
Hassle-free experience
Kommentare: I really think you have a superpower around
Vorteile:
Everything is good. The hassle-free experience seamless experience with zinc.
Nachteile:
Nothing. It was a wonderful experience with zinc
Antwort von Zinc Work
vor 10 Monaten
Thanks for your kind words on Zinc! It's great to hear you had a good experience using the platform. Rachel
Review Payfit
Vorteile:
It is easy to use, good design, background check and identity very good.
Nachteile:
Background academy, when uploading the diploma does not read the dates well, this is a problem since the months of the diplomas in Spain do not appear.
Easy to use for the user
Kommentare: Overall experience has been great as everything has gone rather quickly after submitting the details.
Vorteile:
I enjoyed that it was easy to submit all the required information for backgroud checks.Additionally the customer support works in case there are any questions or problems.
Nachteile:
I wanted to know what details I had submitted and would love to see all the fields submitted even if I can not edit them. This caused me to go to customer support to verify I had submitted the right information instead of just being able to see it myself.
Antwort von Zinc Work
letztes Jahr
Thanks for taking the time to leave Zinc a review, we really appreciate it! It's great to hear you found Zinc very user-friendly. That is great insight about wanting to see what information you had already submitted without needing to contact customer support, I will pass this on to our product team. All the best, Rachel from Zinc
True Review
Vorteile:
Customer service . Quick response from support specialist
Nachteile:
User friendly . There need to be some video demonstration to explain every steps
Antwort von Zinc Work
letztes Jahr
Thanks for your feedback! It's great to hear you found Zinc user-friendly. Appreciate your feedback about a video demonstration. Best, Rachel from Zinc
Fast and complete
Kommentare: Everything is easy to access and to understand.
Vorteile:
The tools is fast and the support team seems great
Nachteile:
A little bureaucratic in general, but it’s necessary
Antwort von Zinc Work
vor 9 Monaten
Thanks for leaving Zinc a review! We really appreciate it!
Smooth verification
Vorteile:
automated and fast verification, great customer support.
Nachteile:
while verifying identity check faced problem, Voter ID was rejected for unknown reason.
Antwort von Zinc Work
vor 9 Monaten
Thanks for taking the time to leave us a review!
Accurate and Hassle free
Vorteile:
It is hassle free and works accurately for background checks for both employers and employees.
Nachteile:
There is no such thing i dislike about zinc
Antwort von Zinc Work
vor 9 Monaten
Thanks for your lovely words on Zinc! We really appreciate it
Good service
Vorteile:
Customer service. The person was very nice and attentive.
Nachteile:
Not being able to send a second email to the referent
Antwort von Zinc Work
vor 9 Monaten
Thanks for leaving us a review! It's great to hear you loved our customer support experience.
Background checks verification process
Kommentare:
So far so good.
Excellent customer support.
Vorteile:
Customer support service. Easy and safe login and logout.
Nachteile:
Time taken to verify the checks is a bit more.
Overall very impressed with Zinc
Kommentare: Very positive - easy to set up, good integration with our ATS, no complaints so far.
Vorteile:
Background checks are a really important part of our onboarding process due to the sensitive work some of our people do. Zinc has made the whole process much simpler and quicker. I really like how easy it is to contact Zinc for support, the chat feature is brilliant and even via email I've been very happy with the quick and thourough responses I've had. Where some other providers we have have changed things for the worse and response times and quality of information has got worse, I'm always impressed with Zinc in this regard.
Nachteile:
Some of the international checks have been a bit confusing in terms of what's checked and the process but Zinc have always explained and provided more information when asked. We run background check renewals every three years for some of our people, and it would be good if there was a feature to set this up automatically somehow within the system.
Antwort von Zinc Work
letztes Jahr
Hi Jo, thanks for your kind words on Zinc. It's really great to hear you are having such a positive experience using Zinc. I love your feedback about having an automatic renewal system for reoccurring internal background checks, I'll pass this on to our product team. Many thanks, Rachel from Zinc
Great tool and has streamlined our process
Kommentare: Overall, Zinc has helped our compliance and also saved us a lot of time in chasing for references for candidates. [sensitive content hidden] our account manager is very hands on and helpful.
Vorteile:
Zinc's customer support is always helpful and efficient and have access to the knowledge and skills to resolve my question from their chat feature. The results provided from the checks are clear and easy to understand
Nachteile:
Sometimes there are checks pending and it's not always clear if an action is needed on my side as admin or on the side of the candidate. To resolve this, a quick chat with the support team clarifies this and sends a nudge to whoever it is pending for.It would be good for this to be clear on the check page.The tool used to be very notification heavy, but I know this has now been fixed
Antwort von Zinc Work
letztes Jahr
Thanks for taking the time to leave us a review! It's great to hear that our live chat has helped easily answer your queries. That's great feedback about the check's pending status, I'll pass that on to the team. I hope you're loving our new notification control feature. All the best, Rachel from Zinc
True Review
Vorteile:
Easy to upload data and also help to track the status.
Nachteile:
There should be any way to communicate to any employee of ZINC through zoom or G-mate
Very positive
Kommentare: As I have said above, I had a very short but positive experience with your website, very quick and easy, with very quick and supportive customer service.
Vorteile:
It was very fast and easy to go through, and even though I got stuck with sharing my work code, customer service its been efficient and very supportive on the matter.
Nachteile:
I haven't got anything negative to say. I've inly used these couple of days for my new job and it's been a positive experience.
Antwort von Zinc Work
letztes Jahr
Thanks for leaving a review on Zinc, Anne Marie. We really appreciate it! We love to hear that you found Zicnc fast and easy to use. It's awesome to hear you had a positive experience with our customer support team, I'll pass on your lovely feedback. All the best, Rachel from Zinc
User Review by DNS
Kommentare: The Overall experience was very nice with Zinc
Vorteile:
It is simple to use abs gets a very quick and prompt update
Nachteile:
Reference emails sent are blocked by the firewall. Need to clear the security checks
Antwort von Zinc Work
vor 10 Monaten
Thanks for your feedback. We'll look into the deliverability of the reference emails. Best, Rachel
Easy to use and on hand support
Kommentare: Great overall responses and quick processing
Vorteile:
Staff were friendly when questions were needed to be answered quickly
Nachteile:
The opening times being till 5pm means some replies didn’t get a response till next day
Great replacement for a lacklustre rival background-checker with immediate QoL improvements.
Kommentare: I'm saving at least 2 hours a week through Zinc.
Vorteile:
Quick set-up, fast turnaround of references, on-hand chat assistance.
Nachteile:
Not yet encountered noteworthy issues. Perhaps the option to view/hide detailed information on cases, rather than option minimise/maximise entire review section?
Antwort von Zinc Work
letztes Jahr
Hi Simon, thanks for taking the time to leave a review on Zinc. It's awesome to hear you're saving so much time using Zinc! I'll also pass on your mention of view/hide options on candidate reports. Many thanks, Rachel from Zinc
Great Software
Vorteile:
It’s always easy for users. You can navigate and it can be used on any device.
Nachteile:
Honestly nothing, I have no issues with it.
Easy to use and if there are issues, great customer support!
Vorteile:
The customer support was next level! Thank you [sensitive content hidden] for your patience and for sorting out any issues or errors that occurred along the way. rest of the platform was intuitive and easy to use
Nachteile:
The automated DBS check got my name wrong without anyway for me to edit it myself.
Antwort von Zinc Work
letztes Jahr
Thanks for your review on Zinc, Charlie! We really appreciate it. It's great to hear you had a positive experience with our customer support team, they are exceptional. All the best, Rachel
Easy to Use
Vorteile:
It was an good experience to use Zinc , Easy to Navigate
Nachteile:
Nothing as of now , educational verification is taking more time I guess
Antwort von Zinc Work
letztes Jahr
Thanks for leaving a review on Zinc! It's great to hear you found it easy to use. Best, Rachel from Zinc
ease
Kommentare: efficient, simple to use and references are completed quickly
Vorteile:
its easy to use, quick and great customer service
Nachteile:
unable to view referee details inputted until they are fully complete
Antwort von Zinc Work
letztes Jahr
Hi Ravine, thanks for leaving a review on Zinc! It's great to hear you found Zinc really easy to use and that you had a great experience with our lovely customer support team. All the best, Rachel from Zinc
Great partnership
Vorteile:
Easy to use, constant availability of Customer Support Team
Nachteile:
Criminal Check processes are (partially) misaligned with Internal Policies
Antwort von Zinc Work
letztes Jahr
Hi Nick, thanks for leaving Zinc a review. We really appreciate it! We love hearing that you find Zinc easy to use and had a great experience with our lovely customer support team. All the best, Rachel from Zinc
Very Happy
Kommentare: It was very Nice
Vorteile:
Their is no such things. All was fine I like everuthing in the Zinc app
Nachteile:
I t was vey nice. The background check was above the call very helpful customer
Antwort von Zinc Work
letztes Jahr
Thanks for your kind words on Zinc! Best, Rachel from Zinc
Amazing bgv checkers
Kommentare: Amazing
Vorteile:
Quick response to the checks which I have submitted
Nachteile:
I was not able to open link after submitting all checks but I was able to understand why behind it with the help of customer support
Antwort von Zinc Work
letztes Jahr
Thanks for your feedback on Zinc! It's great to hear you had a quick response after your checks were submitted. Best, Rachel from Zinc
Background Checks review
Vorteile:
You could switch to using your phone midway filling in your details and they reply to your email very fast
Nachteile:
You can't upload additional documents. There should be a session for this on the dashboard as well