--- description: Detaillierte Informationen über Dameware zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dameware Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Software für Multi-Faktor Authentifizierung](/directory/33157/multi-factor-authentication/software) > [Dameware](/software/179422/dameware-remote-support) # Dameware Canonical: https://www.capterra.ch/software/179422/dameware-remote-support Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.ch/software/179422/dameware-remote-support?page=2) > Einfach zu bedienendes und erschwingliches Remote-Steuerungs- und Remote-IT-Verwaltungstool für Windows-, Mac- und Linux-Plattformen. > > Bewertung: **4.5/5** von 244 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Dameware? Dameware-Produkte unterstützen IT-Profis weltweit. Je nach Bedarf kannst du zwischen DRE (ideal für KMUs) und DRS (zumeist besser für Regierungsorganisationen geeignet) wählen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 244 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SolarWinds - **Region**: Tulsa, USA - **Gegründet**: 1999 ## Gewerblicher Kontext - **Startpreis**: $ 540.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch (traditionell), Englisch, Französisch, Japanisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Japan, Kanada, Vereinigte Staaten ## Funktionen - Automatisiertes Routing - Berichterstattung / Analyse - Bildschirm teilen - Chat / Messaging - Dateitransfer - Echtzeit-Chat - Fehlerbehebung - Filesharing - Für MSPs - Mehrere Authentifizierungsmethoden - Mobiler Zugriff - Remote-Monitoring und -Management - Remote-Zugriff/-Kontrolle - Sitzungsaufzeichnung - Supportticket-Management - Ticket-Management - Unbeaufsichtigter Zugang - Wissensbasis-Management - Zugangsmanagement - Zugriffskontrollen / Berechtigungen ## Integrationen (1 insgesamt) - SolarWinds Service Desk ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Multi-Faktor Authentifizierung](https://www.capterra.ch/directory/33157/multi-factor-authentication/software) ## Ähnliche Kategorien - [Software für Multi-Faktor Authentifizierung](https://www.capterra.ch/directory/33157/multi-factor-authentication/software) - [Help-Desk-Software](https://www.capterra.ch/directory/30008/help-desk/software) - [Remote Desktop Software](https://www.capterra.ch/directory/31955/remote-desktop/software) - [Fernwartungssoftware](https://www.capterra.ch/directory/30928/remote-support/software) - [Fernüberwachungs- und Verwaltungssoftware](https://www.capterra.ch/directory/31715/remote-monitoring-and-management-software/software) ## Alternativen 1. [Zoho Assist](https://www.capterra.ch/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [ISL Light](https://www.capterra.ch/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [TeamViewer ONE](https://www.capterra.ch/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.ch/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [Slack](https://www.capterra.ch/software/135003/slack) — 4.7/5 (24046 reviews) ## Nutzerbewertungen ### "Dameware a powerfull IT Infrastructure, Support, Maintenance and configuration tool set." — 5.0/5 > **Leon** | *10. September 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its ease of use, scalability and powerful functionality > > **Nachteile**: Integration with third party Service Desk software as well as remote platforms supported is limited. > > Dameware is a Powerful, comprehensive and secure IT support tool with remarkable remote connection capabilities that is easy to use and real value for money. ----- ### "Great Solution for a Simple Tasks" — 4.0/5 > **Yurii** | *1. Oktober 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: We used Dameware as our primary remote access tool for a few years. It was a relatively cheap solution, very user friendly and easy to train our staff on. Wake on Lan worked great\! > > **Nachteile**: This software is really great, but it has a very limited functionality, that couldn't not fulfil our needs. It's great if you need to quickly hop on a call with a user, do a thing or two, and leave. If you need to do something bigger (push scripts or apps, etc.) you'll need something else > > I was happy to use it. Had a few issues with it and customer support was responsive. It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great\! ----- ### "Dameware - A good Remote Desktop Control Software" — 3.0/5 > **Verifizierter Rezensent** | *20. Juli 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: 1. The most significant advantage is that Dameware provides high-level protection that meets all security standards. 2. The desktop app at is extremely light and simple to set up. 3. It enables the supported end-user to authorize the request for remote access. first 4. As long as other team members are logged in, you can invite or transfer the remote control to a session. 5. It supports chat, audio, and video calls within the session, allowing for more seamless assistance. 6. It's reasonably priced since the price drops as you buy additional licenses. > > **Nachteile**: 1. The Dameware program frequently becomes stuck on the connection screen, necessitating a restart. 2. The procedure of seeking administrative rights on the client's PC is inefficient. 3. The most significant disadvantage has to be the User Interface. It's a little busy and could require a lot more work to make it simpler to navigate. 4. Their support team isn't available 24/7 to support their customers > > Since we became distributed, Dameware has provided a generally positive experience and service. It's been really beneficial for remote assistance when we can't physically go, and we're now able to help individuals across countries. It's a must-have tool for any IT professional offering remote control. ----- ### "Dameware is worth the investment." — 5.0/5 > **Misty** | *18. Januar 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy. Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen. I can keep the ticket creator updated on every step of the ticket and prevent that extra step of reaching out to the user. > > **Nachteile**: The cost is not great but it is worth it down the road when you utilize all the functions. > > I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought. Asset management, ticket management, end-user tracking, remote desktop, and more. Also, the vast amount of documentation they offer is amazing. Tech support has always been \[sensitive content hidden\] on the spot as well. So it's worth the investment. ----- ### "Good remote and windows/AD administration tool" — 4.0/5 > **Reda** | *15. September 2023* | Verbraucherdienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: No installation on computers before the first connection or administrative action. > > **Nachteile**: More RMM fonctions like softaware installation or windows update? > > Very good tool to help users and administrator ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.ch/software/179422/dameware-remote-support?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/179422/dameware-remote-support) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten