--- description: Detaillierte Informationen über Intermedia Unite zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Intermedia Unite Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [Intermedia Unite](/software/181373/unite) # Intermedia Unite Canonical: https://www.capterra.ch/software/181373/unite Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.ch/software/181373/unite?page=2) > Intermedia Unite ist ein voll funktionsfähiges, äußerst zuverlässiges und skalierbares cloudbasiertes Telefonsystem speziell für kleine Unternehmen. > > Bewertung: **4.7/5** von 188 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Intermedia Unite? Unternehmen jeder Größe mit einem bis mehr als 500 Mitarbeitenden ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 188 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Intermedia - **Region**: Sunnyvale, USA - **Gegründet**: 1991 ## Gewerblicher Kontext - **Startpreis**: $ 27.99 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Italienisch, Niederländisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Anrufaufzeichnung - Anrufverfolgung - Anrufüberwachung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing - Berichterstattung / Analyse - Call-Center-Management - Filesharing - IVR - Kollaboration mehrerer Nutzer - Mobiler Zugriff - Multi-Channel-Kommunikation - Personalmanagement - SMS-Nachrichtenversand - Umleitung der Anrufe - VoIP (IP-Telefonie) - Voice-Mail - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) ## Integrationen (14 insgesamt) - Google Calendar - Google Contacts - Google Meet - Microsoft Outlook - Microsoft Teams - Salesforce Platform - Salesforce Starter - ServiceNow - Slack - SugarCRM - Zendesk Suite - Zoho Desk - Zoho Projects - Zoho SalesInbox ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) - [Kontaktcenter-Software](https://www.capterra.ch/directory/32035/contact-center/software) ## Alternativen 1. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.capterra.ch/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.capterra.ch/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.capterra.ch/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Telnyx Suite](https://www.capterra.ch/software/173804/telnyx) — 4.8/5 (195 reviews) ## Nutzerbewertungen ### "Outstanding Quality and Service" — 5.0/5 > **Kevin Dominik** | *3. September 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The Hardware Phone and Softclient have an outstanding availability and quality of service, no matter whether the user works in the office, at home or on Hotel or Airport Wifi. The Administrative interface is easy to use and the combination of toll-free and local numbers give a professional appearance. The quality of the voice mail is great, and the delivery by E-Mail quick and reliable. > > **Nachteile**: The integration with different Identity Management Systems for a single point of administration environment could be better. Other systems have more comprehensive group call and conference features. > > Out previous provider had considerably raised their price, thus we wanted to migrate to a new solution. As we offer 24x7 support, we needed a solution, that could keep up with our requirements. We are completely satisfied with Intermedia Unite as well as with the interactions we had with Intermedia's staff. ----- ### "One Stop Shop for Voip needs\!" — 5.0/5 > **Justin** | *30. Oktober 2023* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This is an all in one package that is not only easy to resell but reliable with versatile cost based on what you need\! > > **Nachteile**: Im not a big fan of their exchange services but it has been some time since i have used them and dont believe my experience is currently accurate. > > prompt, attentive and responsive. As soon as the onboarding technician noticed i had experience in their systems he let me take the wheel and ask questions as needed for a brief yet informative experience for me. ----- ### "Not the best, but affordable" — 3.0/5 > **Whitney** | *18. Juli 2024* | Anwaltskanzlei | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Their deskphones are easy to familiarize yourself with and pretty decent > > **Nachteile**: Customer service was not the best, took so long for support to resolve issues and constant outings in the area. ----- ### "Excellent product & excellent customer service" — 5.0/5 > **Cathy** | *8. März 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customer service is immediately responsive to our calls and resolves issues promptly. However, we have only had to call them twice over the last 2 years and our problem was rectified within minutes. Thank you\! > > **Nachteile**: We cannot think of anything we woudl want to change. > > Wonderful\! ----- ### "SO much better than Microsoft's exchange services" — 5.0/5 > **Laura** | *26. September 2019* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The interface, for the most part, works. Much better than Microsoft's 365 portal. And everyone speaks English\!\! And calls me back\!\!\! > > **Nachteile**: The passwords. Every time I use the portal I have to change my password. The login screen doesn't look at the username; instead it inserts a random user's credentials. After that it is not possible to reuse previous passwords. This happens to my entire team. > > Initially I got valid, correct answers from Sales. My billing is consistent and accurate. I had one question about billing and got an immediate, understandable answer. When the service became live it worked. It was an easy transition. No emails were missing. My team was happy. And the spam, and hacks are so much less. It's amazing. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.ch/software/181373/unite?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/181373/unite) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten