Wir helfen Unternehmen in der Schweiz
seit 17 Jahren bei der Softwareauswahl
Über Geotab
Geotab ist ein weltweit führender Anbieter von End-to-End-Telematik-Technologie höchster Qualität, die GO-Geräte und -Software umfasst.
Asset management, customizable, , customer service, updates.
Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.
Nutzerbewertungen filtern (86)
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Nutzerbewertungen filtern (86)
Knowing where your trucks are at all times
Kommentare: I was using gps trackers on our drivers phones and realized they were turning them off making up reasons why they were not working but after we started putting the trackers on the trucks themselves I feel very confident we get our monies worth out of our drivers everyday .
Vorteile:
We love the live GPS tracking system with all the tools that comes with that makes it hard for drivers to go off course and waste time and gas .
Nachteile:
I have not found anything I dont like we are a fairly small company and dont need all the management tools but I can see how they could help in larger companies with many trucks on the road .
Very smooth transition from legacy provider wonderful support and partnership
Kommentare: Very smooth transition, we migrated from a much larger and expensive system over to Geotab. Installation took a little time and we did have 3 dead units arrive but they were quickly swapped out for new ones. Overall the installation for certain trucks did require removal of dashboards however the majority of the trucks were a quick and easy plug and play.
Vorteile:
Very easy to navigate, cloud based system with scalable features and reporting that allow me to better manage our fleet and a various number of metrics that each user can add or remove to suite their own needs.
Nachteile:
Support up front at time of sale and roll out was great but slowly fell off after the fact. Training was lacking, there are a lot of videos on youtube for self training however we would have preferred a more direct hands on approach. This is not due to the product itself however, this is due to the reseller of Geotab as they only sell through distributors.
Hope to see Geotab get better
Kommentare: Electronic logging devices are new to our industry and of course we know there are so many new issues we are experiencing and a learning curve as well. The old problems went away with ELD's but new ones have come up that must be addressed. With each new update to the Geotab program, the device gets better and better. On a whole I would say troubleshooting has been hard, communicating with the program developers/management. Issues we have come across are not taken seriously unless you have gone through so many steps to troubleshoot half of your day is shot with one truck/driver. We are lucky if that takes a day. We have had issues take weeks. It is very micro management intense. I am looking forward to updates everyday as those elusive program developers get it right once in a while...
Vorteile:
Since my company leases the trucks we use, and the leasing company has gone to Geotab for the ELD of their choice. We chose this to keep drivers ease of transition from our truck to the sub truck when ours is in the shop for maintenance. The driver can use any smart device to log in to the Geotab app. This has worked pretty good. Some like their smart phones and others like to use the tablets installed in our trucks.
Nachteile:
We do not like the structure the Geotab company goes by. Beware who you buy from and use as your provider as anybody can provide this service and they are only as good as they want to be. Find somebody who has a great customer service reputation. We would also want you to be aware there is a disconnect between software engineers and customer needs. We as a customer, are at their mercy and we get caught up between the regulations we have to follow and a software support that will ghost you when you are having issues.
A Fan from the Beginning
Kommentare: I have been utilizing geotab since 2014, I have always had great things to say and excited to see what new and improved items they have in store for the product.
Vorteile:
I love the ability to see where our equipment is real time. Someone broke into our yard and I was able to provide real time helpful "when did it happen" information to the police thanks to the "show trip option".
Nachteile:
There are still some aspects of the software I don't like. Drivers if they get busy and forget to log in right away the driver prior is automatically thrown into ON DUTY. This creates log issues which are not fixed instantly due to it being a "cloud" based. I also do wish they would make the "show trip" option more easy to read for drivers with multiple stops.
Antwort von Geotab
vor 2 Jahren
Erin, thank you so much for leaving such a positive review! We are thrilled to hear that you had a great experience with our product/service. We are listening to user reviews and will continue to make improvements.
A leader in GPS & Fleet Management.
Kommentare: The biggest issues before was having a reliable service provider that gives top of the line data. A near 0% failure rate on hardware with consistent communication on updates has been a gem in the Fleet Management industry.
Vorteile:
The features that stand out are- OBD connected vehcile data, collision reconstruction & the g sensor for driver behaviour insights.It gives businesses real data that are important to making insightful fleet actions
Nachteile:
The biggest issue may be the wait time for the product development team to implement any feature requests. While it's understood it has to be evaluated and seen feasible for all users Some requests take long.For example: Adding more currencies to represent the LATAM & Caribbean Regions.
I am overall satisfied with geotab features
Kommentare: Geotab is a great system, even if it has some limitations, but overall it has most of the features that most people wanted.
Vorteile:
It gives an update on vehicles location and their driver, who is sleeping and who is driving, plus it gives an api in almost all programing language to access it from our system.
Nachteile:
It doesn't give the total miles of each vehicle in a specific date range directly, what it does is it gives all the records of the odometer reading since the device is installed, and we have to calculate manually by subtracting the last reading to the first reading in a specific date range. and it is too slow to load if the date range is high and also it doesn't give option to search with more than one vehicle.
Geotab 9
Kommentare: Very good from first call and through onboarding. Customer service has been responsive and helpful.
Vorteile:
The ability to quickly know if one of our people is in a hazardous situation so we can send help. It also integrates with another platform (JESI) to give us even better visibility and safety for employees who are travelling for work.
Nachteile:
Difficult to answer, we haven't found any major problems with the product yet. One shortfall is that we don't have a good solution yet for our people who are hiring a vehicle for a single journey - there's a risk they'll plug the GeoTab unit in but forget to take it out at the end of their journey.
Antwort von Geotab
vor 2 Jahren
Ian, thank you for taking the time to share your experience. We appreciate hearing how we make a difference in your business and the areas we can improve.
In Betracht gezogene Alternativen:
Great Support
Vorteile:
I absolutely love the support we get from our local representatives like [SENSITIVE CONTENT] , [SENSITIVE CONTENT] . Any issue that arises is always resolved in a matter of hours or days. Thank you for your hard work.
Nachteile:
False vehicle idle reports. Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.
Quick Implementation/No Contract
Kommentare: If you are looking for a quick and easy ELD with no commitment Geotab is your huckleberry. If you want a pretty highly captivating platform that will engage drivers and staff no so much. It menu based not icon based which is hard for users in this ultra clicky world.
Vorteile:
No contract!!! Hardware is inexpensive and implementation is quick. And no commitment. It’s cheap enough you can keep a couple extra on hand just in case. Which is nice.
Nachteile:
It’s not as user friendly as other platforms. It gets the job done but has a bear bones feel. There is a lot of functionality but you have to dig. If you aren’t a big company you don’t get your own customer rep. So you just leave a message and wait for the sales rep to call back. Ours was super responsive but it would all depend on his work load.
So far it is Okay
Kommentare: We have only been using this software for a few months and it has a hard learning curve. It could be great with some updating.
Vorteile:
I like the fact that it is very easy to see where my drivers are at any time. I like that you can see when the drivers are speeding or harsh braking. I like that we have the ability to go back and track where a driver has been.
Nachteile:
I am not crazy about the reports section of the software. It is hard to navigate and hard to understand. My Geotab needs to take a serious look and the ease of utilizing all of the software, not just the map portion.
GeoTab Survey
Vorteile:
How easily it is to find specific units when needing to quickly find valuable information as to HOS
Nachteile:
Not tapping into the reporting side due to not understanding it’s value.
Geotab
Kommentare: Love the system and love our service provider!
Vorteile:
detailed tracking of vehicles is the best I've seen
Nachteile:
ease of use on back end...setting up reports and correcting logs
Geotab
Vorteile:
Our customers find the Geotab platform easy to use and the standardized right out of the box reporting functions easy to understand.
Nachteile:
We would like to see more options available whe. It comes to asset trackers.
Antwort von Geotab
vor 2 Jahren
Angelyn, thank you so much for taking the time to share your positive experience. We're thrilled to hear that our product and solutions are meeting your expectations. Your feedback is important to us and helps us make improvements.
Great Solution for Fleet Tracking
Vorteile:
Advance reports and the ability to customize each report
Nachteile:
It is not possible now to choose what constitutes as a stop
Geotab Connect 2023
Kommentare: It’s been great
Vorteile:
Asset management, customizable, , customer service, updates
Nachteile:
Live tracking can be quicker than 90 - 2 mins
Antwort von Geotab
vor 2 Jahren
Cristina, thank you so much for taking the time to share your positive experience. We're thrilled to hear that our product and solutions are meeting your expectations. Your feedback is important to us and helps us make improvements.
Fantastic Product
Vorteile:
ease of use and connectivity with api external
Nachteile:
the web interface could do with a spruce up
Antwort von Geotab
vor 2 Jahren
David, that's great to hear. We're excited that Geotab is easy to use. We strive to provide the best products and solutions possible, and reviews like this let us know we're on the right track. Thank you.
NEMA Safety
Kommentare: Great so far
Vorteile:
Driver logs and tracking have been awesome
Nachteile:
Still learning we haven’t fully switched over yet
Antwort von Geotab
vor 2 Jahren
Ross, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success.
Geotab
Kommentare: Overall really well developed and works great
Vorteile:
This software is easy to use, simple yet powerful
Nachteile:
When I have to zoom in from all of Canada to find my vehicles location
Antwort von Geotab
vor 2 Jahren
Reinaldo, thank you for taking the time to share your experience. We appreciate your feedback which is vital for us to improve our product.
Partner review
Kommentare: Really good experience so far
Vorteile:
The visual dash panels it’s for me the best feature for a final users
Nachteile:
It’s not easy to use for all type of users, most be personalized features for every type of users
GPS and Logs Made simple.
Vorteile:
The software is robust and easy to use. Whether we are tracking our day to day dispatch or managing hours of service, this software checks all the boxes. Highly recommend to anyone looking to outfit their fleet.
Nachteile:
N/A this product accomplishes exactly what we need from it.
Geo Tab Review
Vorteile:
Geo Tab does a great job with tracking and giving our company a pathway to success when operating a fleet of vehicles.
Nachteile:
Map features and better icons. The customer service is great once you get two tier two level. The 1st tier level needs improved.
Good app to use for what my company needs
Kommentare: It an overall good experience with some small issues here and there.
Vorteile:
Easy to use and keep tabs on assets. No glitching at all.
Nachteile:
i don't like searching addresses or seeing how far away a tech is from their destination. It is hidden and hard to use.
Transit Integration
Kommentare: been trying to learn all features
Vorteile:
live location and tracking of buses, history,speeds, cornering
Nachteile:
cant communicate, can i text message? dont know how to alter vehicle number or highlight bus routes on the map
Great Tool for Fleet Management
Kommentare: Geotab is an excellent way to track and monitor your drivers. It monitors all the analytics on the truck as well as the drivers DOT hours and ontime logs. this is a great tool.
Vorteile:
Plenty of details and graphs for everything critical to your business
Nachteile:
Can be a bit cumbersome at times trying to fix different DOT violations if there is a driver error.
Great software
Vorteile:
Easy to use and integrate with and develop workflows
Nachteile:
There really isn't anything I dislike about the software