WinTeam Erfahrungen

Great software to run my entire business

Kommentare: Overall, Winteam has helped me streamline my back office, while also controlling things in the field. It has saved me money by allowing me to in-house payroll and by preventing the timecard errors we used to have when our employees were filling out timecards by hand. The alert system allows me to know if a building is not being cleaned, so that one of my supervisors can handle the issue before the customer opens in the morning, so that we never have a client going without service, even if their regular cleaner can't get there.

Vorteile:

I love that Winteam designed a software specifically for my industry. From estimates & scheduling to timekeeping, payroll and invoicing, and even benefits management tools, this software can handle every aspect of my commercial janitorial company.

Nachteile:

I would find it very helpful if all reports were able to be printed. Not only do I find it a bit difficult to design custom reports, but some things simply cannot be printed. Also, the accounting piece is not as simple as something like Quickbooks. I can really drill down into the nitty-gritty of every aspect of my company, but I need my accountant to help me do it!

RCS

Vorteile:

The modules are laid out very similar so it makes it easier for set up. The system makes it possible for many people in the organization to have important information at their fingertips. The reporting functionality is pretty good. We especially have liked the ease of payroll with timekeeping and different pay rates. The ability to do alot of customization has been both a pro and con. We have figured out many ways to customize the software for several areas of our business to have benefits.

Nachteile:

Ehub frequently has issues. Many of our end users are not tech savvy so it causes a lot of training issues. Updating to GL for all transactions can be tedious. Reporting is pretty good but paying extra for BI has made a big difference. It would be nice if that was just included in the software price. The ability to do a lot of customization has been both a pro and con. It dies often make more basic processes more difficult than they need to be.

Look for other updated solutions

Kommentare: It has been a nightmare working with the WinTteam product, from integration to training new bookkeepers on the system. With the extra hour that we pay people to figure out the WinTeam software, we could afford to spend 2x the software price on something good.

Vorteile:

It is an industry leader and and integrated solution where in theory, it can be the only software a cleaning company needs.

Nachteile:

The software is very cumbersome to set up, not efficient to use, and it is very difficult to get the simple data reports out of it. There are some good service representatives, but it seems the help from different people often contradicts each other. Upon leaving they try to hold your data hostage and charge an exorbitant about just to see historic information.

Payroll made easier

Kommentare: I love their customer service - they have an excellent response team to help with any problems that arises. I also like the Software Academy where I can log on at anytime and teach myself how to use a module or learn how to do something I have not done yet.

Vorteile:

WT Software has made my job with payroll so much easier - we went from paper time cards to a much more accurate way to provide information and a time saving process of collecting the data

Nachteile:

I came from a QuickBooks background and I did like that I could produce a Form 940 and 941 from the system - it's a feature that I would like to see from WT

Winteam has helped us keep everything together

Vorteile:

That all facets are available in one place and work together. AP, AR, payroll, timekeeping, scheduling, inventory.

Nachteile:

Would like more reporting to be standard with the product.

WinTeam Performance

Kommentare: My overall experience with WinTeam has been pretty positive.

Vorteile:

What I like most about this product is that it is intergrated with our ATS Kwantek.

Nachteile:

What I like least about this product is the outdated look.

Winteam

Vorteile:

WinTeam is easy to use, as well as well supported and easy to integrate with.

Nachteile:

Features available in the UI are not all accessible via API

One system for everything

Kommentare: We started using Team when before we were using 3 or 4 different programs to conduct business and keep track administratively. We often had to enter data 2-3 times. We had spreadsheets that worked well enough but to was all a bit clumsy and overly redundant, not to mention prone to error. We’ve used Team for about 6 years now and now everything “talks” to each other- payroll integrates with work tickets, benefits are programmed in, we can track for bonus metrics without a separate system, etc. We can compare financial projections to actuals and have control of our P&Ls. We love it and keep learning more that we can do to make our business more efficient.

Vorteile:

We can use one software for everything and it all talks to each other. Also, we have been able to go from paper based to electronically based- completely! No more timesheets. They clock in with the phone. The list goes on!

Nachteile:

On the accounting side- everything we need is there but it’s a lot less automated than say quickbooks as the software as a whole is not an accounting software. Just takes some time to learn.

Does what is supposed to, but could do a lot more

Kommentare: As an HR Manager I use this daily. There is a "Help" section, that isn't helpful with such a customized product

Vorteile:

It integrates with our Applicant Tracking System to easily import new hires. There are a lot of report functions that are very useful in looking at overtime, birthdays (we mail cards), attendance, and much more that are used weekly by the HR team

Nachteile:

There are some integrations WinTeam cannot do that would be useful. Some are just too expensive to integrate, which feels crazy given the size of our account and what we already pay them. But the W4 change from 2020 took them 6-7 months to figure out how to properly integrate

Great Support

Kommentare: It has been great, all the support is very friendly and fast.

Vorteile:

Kwantek has been a great tool for us, the number of candidates we receive and the easy way to import candidates has made our day easier.

Nachteile:

I would like to have more filters when pulling out reports

Overall great system

Kommentare: I'd love to have more control / functionality through web, mobile or app versus having to use Citrix to access birthdays and other 'minor' task related information.

Vorteile:

I love being able to pull P&L's per job / customer with just a couple clicks! Having all information in one software makes it very nice.

Nachteile:

For some of the tasks, there are a lot of clicks to get to the answer... There are also some inconsistencies in report criteria (some I can pull by Region / Tier, others I can't and have to use Supervisor which is very inaccurate).

WinTeam User for 11 Years

Kommentare: WinTeam is essentially another member of our finance team. It comes to work with us every day. The customer support team is excellent and we have a voice in future product enhancement. This isn't software that you purchase and never hear from again. They are partners in helping to strengthen and build our business.

Vorteile:

The job costing capabilities of WinTeam are very robust. Sorting and filtering for reports is only limited by your imagination. The employees at WinTeam are actively working to make their product better and the customer is uppermost in their mind.

Nachteile:

While there are product enhancements that would be helpful, there is no need to pick apart each module and give a wish list of changes here. I have used the software for 11 years and every year sees new innovation and product improvement.

Great software with some room for improvement

Kommentare: The program is very good and gets better. The service is always fast and they know their stuff. The limitations for us are in not being able to use some of the newest features du to cost.

Vorteile:

The software covers many aspects of our business. We use it daily, we learn something new about it often. They update and add features often. Sometimes keeping up with them all is tough.

Nachteile:

As a small company that has been with them for a long time we are not able to find room in our budget to utilize all the new features. I am working on it because they may pay for themselves if we use them fully.

WinTeam for Workforce management

Kommentare: Win Team is like an onion, just when you think you have mastered the system you discover another better/faster way to get to the results.

Vorteile:

WinTeam is a powerful tool for managing human resources. It is so much more than a scheduling tool. I use it to track time off, absenteeism, experience, and certifications. We also use it to track revenue and generate invoices.

Nachteile:

Most tools are easy to access, but others like displaying the number of hours worked or scheduled by a specific employee can require multiple steps in order to display the data.

WinTeam is fantastic!

Vorteile:

Love the support from Team Software. Whenever there is something I need to understand further, the team is prompt to assist and I typically learn something new with each call. There are regular updates and great communication.

Nachteile:

There are so many features and I feel we would benefit from requesting regular training or review periods, the issue is on our end not WinTeam. I am sure we are not even close to using WinTeam to the full capacity and are missing out on amazing short-cuts and tools.

Great program and looking forward to updates.

Kommentare: I like the many aspects of WinTeam but look forward to more modern changes and updates.

Vorteile:

At the Corporate Office we utilize this program daily. Our Admins in all regions utilize this daily, as well. WinTeam is used in almost all aspects of operations.

Nachteile:

Citrix printing take more time out our work than it should and wish this feature could be fixed. Equipment tracker needs to be improved and I have sent recommendations on how this could be better.

ACCOUNTING

Kommentare: This software has been very helpful for our organization; however as mentioned on my previous paragraph I think there is some room of improvement specially on the reports. But in general we feel comfortable with Winteam and would like to keep working with it in the future.

Vorteile:

I like how it links different areas of an organization in just one software.

Nachteile:

I feel that there should more options when creating a report in order to receive detailed information to suffice different user needs.

Good software for the industry

Kommentare: Overall it does the job and the customer service is good and I am hoping to resolve some of our other concerns with it here in the future

Vorteile:

It has a lot of features that work specifically with our industry and the customer support has been good.

Nachteile:

I feel like I am limited on certain things I can do in our sales and work tickets processes. I also don’t like how you can’t use the CRM side of it offline because we don’t always have good cell service.

Works for it's purpose

Kommentare: Winteam is a tool that would be good if you are scheduling on a weekly basis but it's downside is the monthly feature, you need to scroll on a weekly basis only

Vorteile:

Winteam is a good scheduling tool to ensure that your employees are in compliance with the requirements of a site

Nachteile:

it does not have a feature where in you can see the whole month of schedule for a single employee. YOu can only see on week to week basis and not for the whole month

WinTeam is a solid ERP for companies in the janitorial and security services industries.

Kommentare: The team at WinTeam is committed to their customers and they are always willing to help to ensure that customers are successful using the system.

Vorteile:

There is a lot of native functionality that is specific to the janitorial and security services industries. The application is very robust.

Nachteile:

The system can be difficult to navigate. There is a lot of functionality and it takes some training and investment to figure it out.

Great Program

Kommentare: My experience with TEAM has been a good one. We have grown so much in the last few years and the software allows us to grow without adding more office personnel and more programs.

Vorteile:

The program includes so many things that you don't need to use any other programs.

Nachteile:

There is so much that everyday I can find new things that I can do in the program, but it takes some research or a phone call to customer service

Good tool for managing employee data

Kommentare: Our company has used Winteam for more than 10 years now and I would say that Winteam has helped in managing our database. The options is endless and every year winteam is providing more innovations to ease the use of the software

Vorteile:

Searching relevant datas to the jobs that we are currently providing our clienst and giving to employees

Nachteile:

upgrade the look of the system to be more engaging

Review

Kommentare: Overall I think it is user friendly and functional. I wish there were additional capabilities (such as the addition of photo attachments) available to help streamline the front line work to invoicing process.

Vorteile:

I like how you can double click on blue fields and drill down.

Nachteile:

I don't like that pictures cannot be added to work tickets and flow through to invoices.

Winteam

Kommentare: Very good. Great support with knowledgeable staff. Most questions can be answered with online help. So easy to use that help is rarely needed.

Vorteile:

Winteam is very easy to use and new employees can learn it quickly

Nachteile:

The software is a little outdated - it should be updated to a more modern look and feel

WinTeam

Vorteile:

It is the best BSC software package out there. To have all of the software needs under one roof and not have several systems to accomplish the task is quite helpful.

Nachteile:

Large learning curve for employees. Needs improved Customer Support Expensive