Wir helfen Unternehmen in der Schweiz
seit 17 Jahren bei der Softwareauswahl
Über WaiverSign
WaiverSign ist die einfachste Lösung für digitale Verzichterklärungen für dich und deine Kunden. Schnelle Einrichtung, sofortiger Abruf und hervorragender Support.
Ease of use and connection to my products/services.
Outages are not often but enough to be annoying.
Nutzerbewertungen filtern (97)
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Nutzerbewertungen filtern (97)
Great for doing contactless check in
Kommentare: I found WaiverSign when setting our campground up post COVID. We had to ensure we did contactless check in and their system provided an inexpensive quick answer. It has been extremely helpful to us and I have recommended it highly to my colleges.
Vorteile:
The program allowed us to get signatures on waivers prior to check in so people could go right to their site and not have to stop at the office. It provides excellent data and has been a life saver for us this year.
Nachteile:
Customization of the information that is required by them such as date of birth. We do not need it, but it requires it when doing a form.
Antwort von RESMARK Systems
vor 3 Jahren
Thank you for the feedback! Since your review was posted we've resolved your one listed con, DOB is now optional. So thank you for taking the time to review us and let us know.
Exactly what I was looking for
Vorteile:
Customizable documents I can send for signature, download whenever needed, and house off-site and securely. Pay as used is a great feature with a very fair base starting price.
Nachteile:
Frankly, knock on wood, I've yet to find something I need waiversign to do that it does not do. I hope it doesn't follow the industry trend of "hooking" you with great offers and then slowly increasing the price as you go, but for right now it's truly exactly what we needed.
Needs numerous improvements
Kommentare: It’s been ok. Received emails saying we weren’t paid when we were.
Vorteile:
The pros about Waiversign is that It can be filled out online.
Nachteile:
We need to have the option of the layout of the waivers such as font size, formatting of the dates, times, options etc, along with the ability for the customer to attach document such as drivers licenses, or other jpegs or png files. At this point anyone could fill in a “drivers license number” and we would not know if it was legitimate nor be able to compare signatures or have a picture of the person all of which are vital to these forms and ultimately our liability.
Happy with WaiverSign
Kommentare: Very happy with everything so far. No complaints.
Vorteile:
Pretty simple to use, which is important because I’m not a techie. Very happy with the customer support I got in the first 1-2 weeks, it was great.
Nachteile:
No Cons. Some people (including myself) submitted two identical waivers. I did it because I was figuring out WaverSign, the other people may have had some glitch. It would be nice to be able to delete duplicate waivers from the system, but it’s not a big deal.
LOVE THIS!
Kommentare: FANTASTIC! We use the product daily and clients, instructors and vendors find it easy to use.
Vorteile:
It is easy to use, manage and implement. Great!
Nachteile:
There are not really any cons to using this product. It fits our business well and we love it.
Antwort von RESMARK Systems
vor 6 Monaten
Rachael, Thank you so much for your review and for being a long term client! We are so happy that we have been able to make your process easier and more efficient!
Practical
Kommentare: Looks like it will implement well within our operations.
Vorteile:
I just started using and I am finding it user friendly so far. After a season of fully using I will have more of an input of pros. Although, the search features and use of information seems easy enough to populate what I am looking for.
Nachteile:
I have not got that far into implementing into daily use with our customers. We just began the new version.
Antwort von RESMARK Systems
vor 3 Jahren
Thank you Linzie! We're so glad to hear WaiverSign has helped your business.
In Betracht gezogene Alternativen:
#1 to come back to!
Kommentare: Fantastic! We have appreciated the follow-up and support every step of the way.
Vorteile:
We have been dragging our feet on making a choice of waiver software we wanted to chose for one of our higher scale properties we manage. WaiverSign ended up being our final choice because of the ease of use and need for signatures for everyone of all ages.
Nachteile:
I have nothing bad to say about WaiverSign.
WaiverSign in the Beauty Industry
Vorteile:
WaiverSign has been incredibly useful in collection and storing our clints information as well as getting waiver on file for guest receiving chemical services. Very well built and robust platform to create, edit, and view forms. It also feels great to have cut down our paper usage a lot for cost as well as environmental impact. Definitely happy with their product.
Nachteile:
I really don't have much of any negative to say. The only thing I wish would be that software like this was marketed to Salons and other businesses in the beauty industry more. Most people don't realize how much software is used inside of salons, especially larger salons, and how much of a need there is for a tool like this.
Review of WaiverSign
Vorteile:
It just works right out of the box. We were able to set up multiple versions of waivers, and customers can easily access the waivers while in our store, or ahead of time via URL. We don't have to worry about the signing of waivers... WaiverSign just provides the service without worry. And WaiverSign is able to provide us with the best view of customer demographics of any of the software tools we use.
Nachteile:
Not much. It is pain-free. Maybe the ability to have slightly more configurable custom answer fields.
Antwort von RESMARK Systems
vor 6 Jahren
Hello! Thanks so much for the feedback. We're glad that WaiverSign has been easy for you. I'd love to hear more about your thoughts on custom fields, feel free to reach out to me anytime at [email protected] if you'd like to discuss it further. It is possible we've already spoken with each other about it, but I'm not 100% sure since your review is anonymous. Glad to hear everything else is going well and that you're pleased with our software! -Jeremy
Perfect for a small non-profit
Kommentare: Excellent. Customer Support surprised and delighted and actually followed up on a request I had made.
Vorteile:
It’s the perfect solution at the right price for a small no -profit that needs to accept waivers from visitors and volunteers.
Nachteile:
Can be a little confusing to figure out some of the options related to parent/guardian/child.
Antwort von RESMARK Systems
vor 6 Jahren
Hey Matt! Thanks for the feedback. We're glad that we're able to help your Non-Profit simplify your Waiver situation. I can understand what you mean with the confusion around parent/guardian/child, especially with the initial setup of your first waiver. I'll pass that feedback over to our dev team for future consideration. Otherwise, I'm grateful that myself and the rest of our support team have been able to "surprise and delight" you, that's terrific to hear! Please reach out if you ever need anything. Thank you! -Jeremy
Review from a one man band busines
Kommentare: Makes life easier for me, saves on printing and paper. I can see quickly who has signed the waivers.
Vorteile:
Product is easy to use and implement. Nothing complicated for the recipient to do when completing the online form.
Nachteile:
The mandatory requirement to put DOB every time or at all bothered some of my clients
Antwort von RESMARK Systems
vor 3 Jahren
Thank you Ann! Since your review was posted we've updated our mandatory DOB field to be optional, so hopefully this helps us reach a full 10/10 for you.
WaiverSign - the solution we didn't know we needed!
Kommentare: Signup, setup, and ease of use were flawless. Can't imagine improving on a system that works so well.
Vorteile:
Saves an unbelievable amount of time. Simple to set up, saves countless hours, and no paper!
Nachteile:
Nothing. We have been happy with all of the features, the pricing is great, and the customer service available.
Antwort von RESMARK Systems
vor 6 Jahren
Hi Leslie! Thanks so much for showing WaiverSign some love on Capterra. We're proud to have Canyon Rim Adventures as a client and we're thrilled you're happy with our software and support. If you ever need anything or have feedback, please don't hesitate to reach out to us! -Jeremy
COVID-19 - above and beyond.
Kommentare: Thank you for caring for your customers in such a trying time. I will be recommending all of my fellow colleagues who own businesses to use this company.
Vorteile:
With the effects of COVID-19, I was forced to shut down my entire business, hopefully, temporarily. After explaining my situation via email, I received an extremely fast response with actions already implemented that made me feel valued and important. While the subscription is more than affordable, I had to freeze all accounts I have related to my small business in Manhattan to help save the company. These people get it. They went above and beyond to ensure I was taken care of in this unprecedented time, and with kindness. Thank you!
Nachteile:
I have absolutely no complaints about this company.
Antwort von RESMARK Systems
vor 4 Jahren
Thank you Britni. It really means a lot to us to see this review, as you're right that we absolutely do care. We look forward to the day when you'll be able to get back to using your account and continue working with us. But until then, stay safe and healthy. We'll be here when that time comes.
Best Support Ever
Vorteile:
The ability to create documents on the fly and customization of them and the ability to search for releasees.
Nachteile:
Not being able to allow a customer to sign multiple forms after filling out one contact information sheet
Antwort von RESMARK Systems
vor 5 Jahren
Hey Max, thank you for the feedback, glad to hear WaiverSign is working out nicely for you. It is actually possible to have multiple forms signed off of one contact, so I'll reach out to walk you through that. Thank you! - Jeremy
I likes me some e-waivers
Kommentare: This has saved us time, paper, hassle, storage and whatever else you can imagine with paper documents.
Vorteile:
What we really like about WaiverSign is that a customer can sign using our in-house tablet or their own personal smart phone — or even at home.
Nachteile:
We would prefer to be able to eliminate duplicates from the accumulated database. We run tests using the same persona and all of those "test" submissions are part of the official record.
Antwort von RESMARK Systems
vor 3 Jahren
Thank you for the review! We're glad to hear WaiverSign has been helpful for you.
Great product!
Kommentare: Super easy to use, and saves a lot of time trying to chase people around.
Vorteile:
I appreciate the ease of access and user friendliness for having people fill out waivers for our organization. We used to have people sign a physical copy of our waiver, but that was not as effective in getting the waiver back or saving it.
Nachteile:
I'd like to be able to export the names of signed waivers into an excel spreadsheet.
Antwort von RESMARK Systems
vor 5 Jahren
Hey there! We're glad to hear you're loving WaiverSign, and that we've earned a 10 out of 10 recommendation from you. Thank you for that. On a side note, in your listed cons for WaiverSign, you mentioned that you'd like the name of the signed waiver to be included on the excel export. That is indeed possible! You can do the following to achieve that: Navigate to 'Signed Documents' in the app, then navigate to 'Export Contacts' on the right. This will give you a CSV of all signers, the document name, and much more. Thanks again!
No Paper
Kommentare: Waivers are super easy with no paper!
Vorteile:
I like that customers can scan a QR code to pull up the waiver on their device utilizing their data fill feature to speed up the information collection process when filling out the waiver. I like being able to track all the emails from signups to create a contact list to reach out to customers with updates. I also like the data available on the dashboard that lets me see how much of my business is comprised of new or return customers.
Nachteile:
I would like to see emails and phone numbers that are not valid be rejected. I would also like to be able to easily erase duplicate entries.
Perfect! Exactly what I was looking for!
Kommentare: First, signing up was a breeze. The customer service was excellent! they quickly added my waiver form into their system and sectioned each part off exactly how I wanted it without me having to explain. I had an issue on my end with my card and they were prompt with helping me resolve the issue. I am able to add WaiverSign directly on my website instead of having my customers go to another website to sign.
Vorteile:
I love that Waiversign allows me to create events which allows me to easily find waiver forms signed by my customers.
Nachteile:
I have no complaints about WaiverSign at all!
Antwort von RESMARK Systems
vor 3 Jahren
Wonderful! We're so glad everything is exactly what you were looking for.
Simple and Strait forward
Vorteile:
Lightning fast customer support. When I started I needed waivers up and running in a day or so and they were able to get me going very quickly with just what I asked for.
Nachteile:
The price is a bit higher than some alternatives
Antwort von RESMARK Systems
vor 9 Monaten
Caleb, thank you for your review! We are so happy to have you as a Waiversign customer! 🎉
Saves time and paper
Kommentare: We are happy with our WaiverSign experience thus far. We would love to explore Resmark's scheduling app however, it seems a little overpriced compared to our current solution.
Vorteile:
WaiverSign provides an easy process for collecting completed waivers from customers, many before they even arrive on-site.
Nachteile:
Occasionally, we have a customer get to a waiver for an event and they are asked to select an event but, we have none active and they can't select none, so must start over.
Antwort von RESMARK Systems
vor 4 Jahren
Hey Sean, thank you for the review, and the feedback. I'll look into that issue, and if I can reproduce it we'll send it to our dev team for further investigation. Thanks again!
Perfect Tool For Us
Kommentare: We needed to create unique waivers to protect our guests and hosts who use our services. WaiverSign allowed us to say everything we needed and put the information in an easy to use format. We were able to link our waiver in our website and have everything super easy to use.
Vorteile:
This software has allowed us to protect our business and our customers, both hosts and guests so that everyone has peace of mind about using our services.
Nachteile:
There is nothing we don't like about WaiverSign. Any questions or issues we had were quickly addressed with positive outcomes.
Antwort von RESMARK Systems
vor 5 Jahren
Hey Lynn, I'm thrilled to hear WaiverSign has met all of your expectations. Please don't hesitate to reach out if you ever need anything! - Jeremy
Waiver Review
Kommentare: Use it frequently for waivers for employees and their files
Vorteile:
Ease of use, not difficult to maneuver , Customer friendly, self explanatory, and very convenient to use.
Nachteile:
Nothing, there was nothing that I did not like about the software. I like it and cannot think of anything negative
Antwort von RESMARK Systems
vor 5 Jahren
Hey Wendy, thank you for the feedback! We're glad to hear WaiverSign is meeting your needs and expectations. -Jeremy
The easiest thing to set up about my yoga business!
Kommentare: Capturing answers to my intake questionnaire and compatible with my liability insurance.
Vorteile:
During the spring of 2020 I started teaching yoga from home and WaiverSign was a snap! I sent them a PDF of my current paper waiver and they set it up all for me within a day and their tech support is amazing - highly recommended!
Nachteile:
No cons that I have seen, easy to set up, and easy for my clients to use.
Antwort von RESMARK Systems
vor 4 Jahren
Thank you for the kind words! We're glad WaiverSign has been great for you. And I'm thrilled to hear you've enjoyed working with our tech support team! - Jeremy
Great company with excellent customer support
Kommentare: Front to back the entire experience has been excellent
Vorteile:
This company has been great to deal with. They make set up extremely easy and support you through the entire process. It’s been so much easier for my clients to sign waivers. There’s even a way to redirect them to my website when they are done signing. Great service and comparably excellent prices.
Nachteile:
Instead of a per month fee, I wish you could also have the option of a per signature fee.
Antwort von RESMARK Systems
vor 8 Monaten
Shane, thank you for the review. We are so happy to have you as a client! Please reach out anytime you need help. Our support team truly is amazing!
Great for signers and signees
Vorteile:
This software made it easy for signees and signers of the agreements. Pdfs were easily converted into signed documents without hassle.
Nachteile:
With the initial trial period, a lot of features were locked.
Antwort von RESMARK Systems
vor 5 Jahren
Hey Jared, thanks for leaving us a review. We actually don't lock features when you're doing a trial for WaiverSign. WaiverSign is built into a much larger reservation software called RESMARK. So when people sign up for a WaiverSign account, or do a WaiverSign free trial, they will get full access to ALL of WaiverSign, but will not have access to RESMARK. Glad to hear things went well with your demo outside of that! Thanks again for the review. -Jeremy