ARI Erfahrungen

ARI helps in achieving a very organized workflow.

Kommentare: Getting the best in workflow organization.The product enables us to achieve a very organized workflow.

Vorteile:

The product is absolutely easy to use particularly even for first timers because they can use it with ease.It helps in achieving a very organized workflow.Very detailed reports on our repair reports and we are able to do repairs on time.

Nachteile:

There is absolutely nothing to dislike about it except for the few application errors that we find in it.

APP DESIGN & FUNCTION

Kommentare: I used a few provider, honestly,, if i can modify a little by myself will be perfect thanks,

Vorteile:

easy to use and setup, the monthly fee is fair, only a small issue for multi invoices payment,

Nachteile:

invoicing & customer searching, download invoice, email, print.

Unhappy customer

Kommentare: Not happy, we’ve been complaining about slow software and highly glitchy that has been causing us major errors. We already submitted about 15 complaints. And the last one was multiple invoices are being created under the same number which will cause us so much trouble with our accounting. We hope those issues get taken in consideration or unfortunately we’ll have to look for different software.

Vorteile:

Very difficult to operate. Only pros that it doesn’t automatically delete information entered

Nachteile:

Unlimited Glitches, software is slow. Freezes most of the time.

Ari is an amazing platform for invoicing!

Kommentare: It is very nice to use. Can get invoices to customers very quick.

Vorteile:

I loved that it is easy to use! Especially in the automotive industry that I am in. Also that I can use it on my phone and computer.

Nachteile:

Sometimes it lags a bit. But it solves itself.

Great software with an inexpensive cost

Vorteile:

The initial costs are low and the access you get to third party integration is worth it.

Nachteile:

It is clunky and does not seamlessly flow. Its compartmentalized and requires numerous mouse clicks. Not fully customizable and the invoices (for me or my clients) are not detailed enough.

Willys Review of ARI

Kommentare: awesome , couldnt do better for the money and always making it better

Vorteile:

price , vin look up , history parts and inventory tracking

Nachteile:

adding parts and duplicate parts is really a pain

Service Manager

Kommentare: ALL SYSTEMS DISIGN PERFECT AND EASY TO USE AND COMMUNICATE WITH CUSTOMERS

Vorteile:

ESTIMATE INVOICE EMPLOYEE TIME FINANSING

This manages my mobile business perfectly

Vorteile:

My mobile mechanic business is ran with this software being the nucleus of my operations and it couldn’t be any smoother. The hardest part of owning and operating a mobile mechanic business is keeping customers happy but with this I can schedule document and give out detailed invoices to my customers in a professional manner, I highly recommend to anybody in the auto industry!

Nachteile:

I wish there was an AI feature for assistance

Life Saver

Kommentare: When I switched, I came from shop monkey. Ari offered most of the same software in their system for a much lower price.

Vorteile:

Inexpensive, and reliable. ARI is easy to use.

Nachteile:

Some integrations don't always work, and I have to switch to a different device. this may be an issue with my tablet.

Automotive shop

Vorteile:

I like that it actually works, and I have been able to send invoices and keep track of vehicles.

Nachteile:

I would say it has small glitches sometimes and with certain items fixed like sending email invoices, saving maintenance labor cost better, customer could approve/deny from their end would make it a great system.

Only choice need to be made for auto repair Independent!

Kommentare: Overall experience is five star still need assistance on having a merchant capabilities with their preferred providers so it makes it difficult and setting up. It’s over now using PayPal Venmo, and Zelle until merchant accounts can be set up.

Vorteile:

Coming from the corporate gaming industry, IT, finance, and HR. Interned for two years with an independent in Exotics locally in Las Vegas that used Shop Monkey I feel that the software and customer support by far is superior for the cost incurred on a monthly basis. While in the Gaming Industry and rolling out Forrest migrations costs can be main deterrent when presenting to the finance department. I feel that the IT department can save money if properly planned, discussed and integrated with the finance departments. I tend to lean towards new innovatives and underdogs as they listen to their customer base know what truly is needed and implement as such.

Nachteile:

Only thing that would be great is a 24 hour customer service or an assigned POC for accounts to assist in any operational glitches, customizations, or answering questions. Timing is critical when you have a customer waiting when trying to keep things consistent in my system and data scrubbed properly for estimates, invoicing and houses data.

Simple but powerful app!

Kommentare: I have been with these buy from the time they started. I purchased out a full version of it in its younger days seeing its potential so I can confidently say they are doing very well thus far. I am not sponsored by them or anything but if a product is great and simple I am all for it.

Vorteile:

Very user friendly, customer service is great, and they are always updating to meet broader needs of an automotive business.

Nachteile:

Cons cannot be in the vocabulary of an app that is just coming up the game. Functionality is there but needs time to catch up to the big players far as full integration is concerned. It wouldn't be fair to judge the underdog that is trying their best to compete.

Great for Small Shops Looking for Basic ease of use.

Kommentare: So far so good.

Vorteile:

This is showing to be super easy to use & not too time consuming. The fact that it is set up like an app is nice as it speeds up the work for entry by our staff. The DVI's are awesome, especially for our C techs who are still learning. Really looking forward to moving from paper reminders to digital & this also opens up more opportunities for reminders. Coming from a shop with no real shop management system we like that it will also track customer vehicles so we can see what the issues were last time, what we did, what it took, etc.

Nachteile:

No actual edit button on work orders, you have to select the more & then edit. We really would like as little steps as possible. The parts entry/order process seems a little longer than needed as well.

Efficient Auto Repair Management with ARI

Kommentare: My overall experience with ARI has been excellent. It has made managing my auto repair business smoother and more efficient, saving me time and effort.

Vorteile:

I appreciate the user-friendly interface and extensive features ARI offers. I find it streamlines my auto repair management tasks, and I'm always impressed by the responsive customer support.

Nachteile:

I haven't encountered any significant drawbacks with ARI as it has met and even exceeded my expectations.

ARI has saved the day

Vorteile:

I just love this features on this program very easy to use very informative to the customer and very professional format

Nachteile:

The only thing I would like to see what this program is being able to change a estimate into a job iog

You need ARI for Auto repair.

Kommentare: I love it. I could not do auto repair without it and customers are impressed with how professional it makes everything look.

Vorteile:

I love the ease of use ARI provides, it is simple to track customers and write up invoices. They integrate parts tech which is new to me but a wonderful add on. But the biggest key thing that keeps me an ARI user for life is the customer servjce they provide. Customer service is very prompt and they always respond and actually listen and make changes. I lersonally have had things changed that i suggested to there team amd to ny amazement it was there on the next update.

Nachteile:

The old interface i lreffered much mlre to this new one they have but i am sure with time they will work out the kinks. Everyone apparently wanted a new interface i was one of the few that liked the old one a lot.

Auto AC

Vorteile:

Quick & Easy to use & set up. Professional presentation & support

Nachteile:

Only one. Some item duplicated themselves in some invoices & cause issues with customers thinking they're being overbilled. Support are trying to sort but has been going on a while.

ARI helped move my company into the digital world

Vorteile:

Its intuitive and simple to use for a small business.

Nachteile:

The obd interface and app os lacking would love to see an elm or j2354 device offered by ARI and more bidirectional and software updating features via obd dongle

Invoicing for the small guy!

Kommentare: Loved this application. It helped startup and run my invoicing for 2 years now.

Vorteile:

Very easy to navigate and keep updates with customers over the time the vehicle is in the shop. This gives the customer a general time and less back and forth.

Nachteile:

No labor times. I would like to have vehicle labor times for each VIN matched vehicle to the invoice.

Highly recommend this software

Kommentare: Fantastic. Love it and highly recommend it

Vorteile:

I have worked on garages for 30 years and this software is the best I have used . The ease of use is excellent and it is improving all the time . In the couple of occasions I have had technical problems they have been resolved right away .

Nachteile:

The appointment screen could still be improved but it’s getting better every update

ARI software review

Kommentare: So far its been great... i love this product compared to my mitchell 1 shop management

Vorteile:

Ari customer portal. And the oarts tech integration

Nachteile:

A little cumbersome for getting new users onboarded

I've used several platforms, ARI is by far the best

Kommentare: Great all in one platform

Vorteile:

The ability to text reminders to customers

Nachteile:

Some features are a little too hidden.. Pulling reports should be a little easier to access

Great software for the price.

Kommentare: Great experience, hoping to soon integrate CAR FAX so i can start reporting to them. I truly love this product, has saved me a ton of time.

Vorteile:

The ease of use of this software to make a RO, estimate, and invoice is great. The appointment set up and website is also great and my customers love it. I also like all the integration features as well as electronic invoicing and estimates that can be approved by customer through their phones. It is a great management program for the price.

Nachteile:

The only thing I feel should be added is for the technician to be able to add to the 3 Cs "CAUSE and CORRECTION". I have to manually edit the RO in order to add the tech notes from the notes into the Cause and then the Correction. Would be nice for the technician to be able to type this in on his own rather than me making the adjustments.

Ari Automotive software

Kommentare: I can get estimates and invoices to the customers quicker it's easier to keep track of expenses of income

Vorteile:

That they are constantly trying to improve that app

Nachteile:

We do just about anything a shop would do and we do a lot of restorations so when I put the information in ari like payments or purchases they automatically add it to the month that you entered into the app. We don't claim expenses or income until the restoration is done

The best Automotive Repair software for the money

Kommentare: The software has made several fantastic improvements over the past few years. When you compare the features and ease of use and low monthly price you simply can't find a more comprehensive program. Other automotive shop management programs are well over $100b more per month.

Vorteile:

Easy to learn a lot of features that are all included at no extra cost. I've tried them all and for the money this is the best software available .

Nachteile:

In the past it was missing a labor guide. Although the recent update included options to use Mitchell labor guide a great addition to the software