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seit 15 Jahren bei der Softwareauswahl

Über Bigin by Zoho CRM

Bigin hilft kleinen Unternehmen, sich von der Tabellenkalkulation zu lösen und mit einer CRM-Lösung zu starten, die auf ihre Bedürfnisse zugeschnitten ist.

Erfahre mehr über Bigin by Zoho CRM

Vorteile:

I am using this becasue of automation, not very costly, and function wise it is very good. Customer care are not very good, they do not help immediately, need to wait for few days only then call back.

Nachteile:

It broke down several times. However, it finally worked.

Bewertungen zu Bigin by Zoho CRM

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.7
Kundenservice
4.5
Funktionen
4.4
Preis-Leistungs-Verhältnis
4.7

Weiterempfehlungsquote

8.8/10

Bigin by Zoho CRM hat eine Gesamtbewertung von 4.7 von 5 Sternen basierend auf 463 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (463)

Hartmut
Redakteur in Deutschland
E-Learning, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Effizientes CRM Tool ohne unnötigen Balast

5.0 letzte Woche Neu

Vorteile:

Ein großer Vorteil von Bigin ist seine Fähigkeit, die Zusammenarbeit im Team zu fördern. Jedes Teammitglied kann sofort sehen, wer mit wem in Kontakt steht und wie der aktuelle Stand des Akquisitionsprozesses ist. Bigin hat eine benutzerfreundliche Oberfläche, die auf Schnelligkeit und Effizienz ausgelegt ist. Obwohl es bei neuen Tools immer eine gewisse Lernkurve gibt, wird man mit Bigin schnell produktiv, so dass es sowohl für technisch versierte Benutzer von CRM-Systemen als auch für Neulinge zugänglich ist.

Nachteile:

Die Reporting- und Analysewerkzeuge von Bigin bieten grundlegende Funktionen für die Datenanalyse, könnten jedoch für Unternehmen, die eine umfassendere Analyse benötigen, weiterentwickelt werden. Bigin zeichnet sich durch eine schlankere Funktionsausstattung aus, was bedeutet, dass die Anpassungsmöglichkeiten im Vergleich zu anderen CRM-Tools etwas begrenzter sind.

In Betracht gezogene Alternativen: monday CRM, Airtable und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Bigin bot für unseren Anwendungsfall die beste Lösung zur Verwaltung unserer Akquisitions-Pipeline. Es ist leistungsstark genug, um teamweite Kontakte und Workflow-Management zu ermöglichen, dabei jedoch schlank und ohne den überflüssigen Ballast, den viele größere CRM-Tools oft mitbringen und der häufig nicht benötigt wird.

Nico
ceo in Österreich
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Klare Empfehlung!

5.0 vor 10 Monaten

Vorteile:

Kann ich jedem Unternehmen empfehlen, dass nicht 100e Euros ausgeben möchte und ein einfaches CRM und Vetriebsline wünscht! Auch der Support funktioniert wunderbar!

Nachteile:

Ich konnte bis jetzt keine negativen Punkte finden!

Michael
CEO in Dänemark
Elektrische/elektronische Fertigung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Ist sein Geld Wert.

5.0 vor 8 Monaten

Kommentare: Viel Leistung für kleines Geld.

Vorteile:

Kanban Board und Import von Kontakten direkt möglich

Nachteile:

Email Integration ist etwas kompliziert.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Das smarte CRM-System

5.0 vor 6 Monaten

Kommentare: Sehr durchdachtes, smartes System, welches dennoch professionell wirkt.

Vorteile:

Bigin by Zoho CRM ist als Basisangebot für Startups und kleine Firmen optimiert und bewegt sich dennoch innerhalb der ZOHO-Produktfamilie.

Nachteile:

Bis jetzt ist mir noch nichts Negatives aufgefallen.

brandon
brandon
Sales Operations in Kanada
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Value

5.0 vor 2 Monaten

Vorteile:

Its a great price for the value, and great intergations

Nachteile:

Its a little complex to get started and the team was a bit hard tp get ahold of

Jessica
CEO in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great CRM to Help your business grow

5.0 vor 3 Wochen Neu

Kommentare: My overall experience with Bigin by Zoho CRM has been positive. I've been using it during the free trial period and have found it to be a valuable tool for managing client relationships in my tax firm. The platform's ease of use, combined with its useful integrations and semi-personalization features, has convinced me to purchase and fully implement it in our operations.

Vorteile:

I like the ease of use and the integrations that Bigin offers. The interface is intuitive, making it simple to manage client relationships effectively. Additionally, the semi-personalization options available allow for a certain level of customization that suits our firm's needs.

Nachteile:

What I like least about Bigin is that it is not fully personalizable. While it offers some degree of customization, there are limitations that prevent it from being tailored entirely to our specific workflow and preferences.

In Betracht gezogene Alternativen: Zoho One

Zuvor genutzte Software: Notion

Gründe für den Wechsel zu Bigin by Zoho CRM: I chose Bigin by Zoho CRM over other alternative products because it offers a balance of essential features and affordability. While Zoho One is a comprehensive suite with a wide range of features, it is too expensive for my current needs. At this stage, my tax firm does not require the full suite of tools provided by Zoho One, making Bigin a more cost-effective and appropriate solution for managing client relationships efficiently.

Aji
Manager in Katar
Fluggesellschaften/Luftfahrt, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Bigin for Beginners

3.0 vor 2 Monaten Neu

Kommentare: Good for beginners. Easy to install and start from the Day 2.

Vorteile:

Ease of Use. Installation with out much expertise

Nachteile:

They should have included a vendor module

Onur
Manager in Türkei
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

There is no better CRM program for small businesses

5.0 vor 3 Monaten

Vorteile:

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

Nachteile:

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

In Betracht gezogene Alternativen: monday CRM, Trello, Pipedrive und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.

Marc
VP of Sales in USA
Informationsdienst, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great value and functionality

4.0 vor 2 Monaten Neu

Vorteile:

I am a sales consultant and have been looking for an affordable and powerful CRM. I think Bigin fits this need very well. Very affordable but has the power to do the things I need to implement to create a great tool and increase the sales team's productivity. I insisst that the CRM needs to be a tool for the team to do thier job better and I believe Bigin is exactly what I was looking for.

Nachteile:

Data import of companies and contacts takes a bit of learning. It works, but take the time to understand how it does it.

In Betracht gezogene Alternativen: Pipedrive

Warum Bigin by Zoho CRM gewählt wurde: The outlook integration broke, and they are not planning to fix it. Deal breaker for me.

Zuvor genutzte Software: Agile CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: I did not like how pipedrive managed leads. Price also.

Graham
Founder in UK
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We've tried others but Bigin by far best for us

5.0 vor 2 Monaten Neu

Vorteile:

We thought LACRM might be the one as we want simple and easy to use yet customisable enough while not breaking the bank! Honestly nothing ticks as many boxes as bigin... it just nails it

Nachteile:

i'd like more custom fields but happy i can pay slightly more to unlock when it becomes a problem for us

In Betracht gezogene Alternativen: HighLevel

Warum Bigin by Zoho CRM gewählt wurde: task management and automation very weak in LACRM

Zuvor genutzte Software: Less Annoying CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: GHL crm very poor. no way to link contacts - notes are a complete mess, eg all notes merged into one against contact so if you have more than one deal with a contact good luck you will have no chance|!|

Michael
Business Development in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Bigin is a Amazing CRM tool for small businesses

5.0 letzten Monat Neu

Kommentare: Overall, We love Bigin by ZOHO, it also our company to grow, as we grow, we can expand our use of Bigin

Vorteile:

I appreciate the awesome customer service; it was prompt and answered all of my questions. Bigin is simple and easy to use CRM tool for small businesses. It's great that you can start with the basics and add on the different tools that you need as you grow. Sales pipeline, contact management, as well as task automation features guarantee time-saving and flexibility throughout your business day, your day-to-day business activity will prosper. Bigin for the Win!!

Nachteile:

So far, in the past 90 days of use, I haven't experienced any Cons.

Carter
Owner in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing product and experience

5.0 letzten Monat Neu

Vorteile:

The ease of use his phenomenal, the customer on boarding team in training team has made this a seamless switch, absolutely everything about this product is firing on all eight cylinders

Nachteile:

I have found zero undesirable things about this product, after using it around six months. It helps me manage every single aspect of my hunt and kill, lead generating, and sales process management consulting business.

Carlos
CEO in Kolumbien
Fundraising, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

A CRM with small businesses in mind

5.0 vor 2 Monaten

Vorteile:

Excellent Cost vs functionality Affordable for small companies / teams Very customizable

Nachteile:

Task management:couldn`t find a way to get reminders No integration with iCalendar

In Betracht gezogene Alternativen: monday CRM, Trello und monday.com

Gründe für den Wechsel zu Bigin by Zoho CRM: The pricing policy is very fair and makes to affordable for a small business and even for a single person practice. Yet it is very robust and complete platform.

Stephanie
Founder in Australien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Bigin is the business - brilliant CRM for small businesses

5.0 vor 12 Monaten

Kommentare: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!

Vorteile:

Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.

Nachteile:

Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.

In Betracht gezogene Alternativen: Airtable und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!

Zuvor genutzte Software: HubSpot Sales Hub

Gründe für den Wechsel zu Bigin by Zoho CRM: Price, and trial - product sold itself.

Stephen
Mr in UK
Umweltdienstleistungen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent

4.0 vor 2 Jahren

Kommentare: I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended

Vorteile:

I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended

Nachteile:

I would like contacts on a map for routing

In Betracht gezogene Alternativen: Insightly, Pipedrive und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: Ease of use

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: It suited my use better than the rest and ease of use

Ramanathan
Ramanathan
Founder & CEO in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesone experience with Bigin CRM by Zoho

5.0 vor 2 Jahren

Kommentare: Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.

Vorteile:

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Nachteile:

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

In Betracht gezogene Alternativen: Pipedrive

Warum Bigin by Zoho CRM gewählt wurde: Bigin CRM provides Better Value for money. More features packed inside reasonable prices.

Zuvor genutzte Software: Pipedrive

Gründe für den Wechsel zu Bigin by Zoho CRM: Great Value for money provided by Bigin CRM.

Alex
Manager in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I TRULY LIKE THIS CRM - EASY TO USE

5.0 vor 7 Monaten

Kommentare: When I found this CRM it was like " Thank God" finally I found a tool that I can connect with and be able to use with out much technical learning needed.

Vorteile:

How user friendly it is and also how easy is to learn to use the software

Nachteile:

There is really nothing I can say for now that I dislike

In Betracht gezogene Alternativen: Pipedrive

Warum Bigin by Zoho CRM gewählt wurde: Is more economic and not confusing to use

Zuvor genutzte Software: Pipedrive

Gründe für den Wechsel zu Bigin by Zoho CRM: Easier sue and has what I need, I love the fact that you can easily navigate thorough your pipeline once is custom setup.

Irving
General Manager in Mexiko
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A basic , entry-level CRM

5.0 vor 4 Jahren

Kommentare: We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

Vorteile:

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Nachteile:

Limited number of custom fields, no email templates and difficult to create email templates on my own.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: Cleaner interface, best price

Zuvor genutzte Software: Vtiger CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: mainly price, but it has a lot of functionality. It will also be easy to migrate to Zoho CRM, when the situation allows for it.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Landwirtschaft, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

Nice CRM for Small Companies and StartUps

4.0 vor 3 Jahren

Vorteile:

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month. Actually I'm just testing around, but it feels nice :-)

Nachteile:

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

In Betracht gezogene Alternativen: Agile CRM und HubSpot CRM

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: It was easier to set up and get it run. Also the pricing model seems to be very interesting.

Madhan
CEO in Indien
Chemikalien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Low Cost CRM

4.0 vor 2 Jahren

Kommentare: low-cost CRM with required options

Vorteile:

I like the interface and very simple not too many options to distract the user very good tool for small business owners to increase productivity

Nachteile:

hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person

Allan
CEO in Mexiko
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best CRM Option for micro or Small Business

5.0 letztes Jahr

Kommentare: I have added a sales workflow that allows me to see where all of my prospects are, and I can schedule all my activities so I can keep my prospects moving through my funnel. Additionally, I have set up a dashboard with all the relevant data that I need to keep my business going.

Vorteile:

The product is very easy to set up, you can have multiple configurable workflows, up to 10 new custom fields for each object, and an easy-to-configure dashboard.

Nachteile:

My only observation is that this product is excellent for small businesses or individual projects. If you are looking to improve your CRM experience or add more value to your current strategy there are other CRMs that are more powerful

In Betracht gezogene Alternativen: Hootsuite

Gründe für den Wechsel zu Bigin by Zoho CRM: less configurable options, best product for a small business like mine,

Sunil
Medical Record Review in USA
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Solid Springboard for Small Business Email

5.0 vor 2 Monaten

Kommentare: Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

Vorteile:

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Nachteile:

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A good CRM for small businesses

4.0 vor 3 Jahren

Kommentare: I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.

Vorteile:

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

Nachteile:

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

In Betracht gezogene Alternativen: Copper

Warum Bigin by Zoho CRM gewählt wurde: Clients request

Zuvor genutzte Software: Pipedrive

Alexis
Technologist in Panama
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CRM always available with you

5.0 vor 11 Monaten

Kommentare: It's very important to have knowledge of what happens with the emails sent. It would be asking too much if we know where the customer clicks (lol).Easy to send individual or mass emails.We have a summary of what was done and compared with the previous month.

Vorteile:

I love signals. Being aware of what is happening with my sent emails is very important to help me make decisions about the next steps to take.

Nachteile:

I would like to have signals available in the mobile application. In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?

sreenivas
marketing head in Indien
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Begin your Business with Bigin

5.0 letztes Jahr

Vorteile:

Perfectly designed, and user friendly CRM

Nachteile:

Email Marketing is a bit challening product

In Betracht gezogene Alternativen: Zoho CRM und SugarCRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Pricing