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Über ServiceOS

ServiceOS bietet Serviceunternehmen eine Softwareplattform zur Automatisierung und Optimierung ihrer Geschäftsprozesse.

Erfahre mehr über ServiceOS

Vorteile:

The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.

Nachteile:

There are still features that need further development, but there is nothing I can think of, that I don't like.

Bewertungen zu ServiceOS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.8
Kundenservice
5.0
Funktionen
4.9
Preis-Leistungs-Verhältnis
4.9

Weiterempfehlungsquote

9.3/10

ServiceOS hat eine Gesamtbewertung von 5.0 von 5 Sternen basierend auf 23 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (23)

Denitsa
Denitsa
Head of Sales in Bulgarien
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ServiceOS makes the work process simple

5.0 vor 2 Jahren

Kommentare: I can not imagine the working process with any other system. ServiceOS has everything that the company needs to ensure a smooth working process and user-friendly experience for everybody - the agents, managers & operatives performing the service

Vorteile:

Monitoring of the results live Easy booking process with real-time availability of the teams&operatives Comparison of the results Easy search in a database of millions of clients

Nachteile:

Small changes regarding the booking forms that could be improved in order to prevent some manual processes

Antoaneta
Director in Bulgarien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great platform to run a successful business

5.0 vor 11 Monaten

Kommentare: I switched to ServiceOS the moment it was developed, as it had great features even then. The best part of using ServiceOS is that I no longer need to remember anything and I no longer need to use other platforms, programs or tools to navigate and run my business. I can send emails, texts, issue invoices, call clients, book services, optimize schedules, use maps, set up regular contracts for cleaning, customize most menus per my needs and much more!

Vorteile:

Schedule optimization, booking process , the system is made in a way that it can logically navigate you even when you start using it. It can be customized as per one's needs. It has all necessary tools to keep a user from using other platforms or tools to assist in running a business

Nachteile:

There are still features that need further development, but there is nothing I can think of, that I don't like.

Lucy
Director in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Wise Sage Wellbeing

4.0 letztes Jahr

Kommentare: Great customer service when I could get through to [sensitive content hidden]
and the team. very fair to me as a small start-up in understanding my position. helpful and hard-working staff.Probably too expensive as a product for a company as new and small as mine.

Vorteile:

The personal care from [sensitive content hidden] , who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.

Nachteile:

It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated. When it goes down in the system, getting them sorted takes too long and can harm the business profile. I think they have some amazing staff who really care and I think the idea is good, however, it needs developing as a product to make it more user friendly.

Sergey
Director in Bulgarien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Value for the Money

5.0 vor 4 Monaten

Kommentare: An user friendly platform providing a business everything it needs. All can be run using only the platform removing the need of external help, when it comes to keeping track of the administrative and day to day tasks and responsibilities

Vorteile:

Everything I need is easily accessable, features are always being developed to help me run my business

Nachteile:

Nothing I can think of at the moment - everything is done to be userfriendly

Boyan
Director in Bulgarien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best platform to support your business

5.0 vor 10 Monaten

Kommentare: I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations and improvements in the beginning. Now I have everything I nee for my business in one place and don't need to use multiple platforms., One business - one platform

Vorteile:

User friendly. The system navigates you logically and you start using it right away. Great for schedule optimization. Clients communication even with the after booking process is easy to combine the efforts of multiple stakeholders.

Nachteile:

There is nothing I don't like, but looking for new features still

Narjis
Technology Manager in Irland
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Really good SaaS for the service sector

5.0 vor 2 Jahren

Vorteile:

The best part about ServiceOS is the people. The team is excellent and supportive when you're trying to find your way around. The other great aspect is that almost everything is customisable to the business needs.

Nachteile:

There's a few things on the client database and finance features that need some work to get to the same level as the service features. I know most of these are scheduled and being worked on. Even in the last couple of years that we have used ServiceOS, there have been so many integrations been built in and many more in the pipeline.

Daniel
Director in UK
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great system! Website iframe and internal software is so helpful

5.0 vor 2 Jahren

Kommentare: Amazing support from the team, always helpful!

Vorteile:

automatic booking system, customers cna book jobs while your office is closed ready for the next days work, easy software to use, has all the information that other companies don't have like use of promo codes and cashback, referral codes as well as engineer reviews.

Nachteile:

More work is needed on the Purchase order system and bookings for 30 day term customers

Tihomir
Director in Bulgarien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software to help your business grow

5.0 vor 10 Monaten

Vorteile:

User experience is amazing! So easy to understand and start using right away! From schedule optimisation to access to the whole database, comunication with client - everything is made so easy to work with

Nachteile:

Nothing, there is nothing I don't like about ServiceOS. However, I am waiting foward to the newest features that will come out this year!

Galina
Marketing Manager in Bulgarien
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great CRM system

5.0 vor 3 Monaten

Vorteile:

It's user-friendly, loads really fast and has all the features that our team needs.

Nachteile:

A drag and drop options for some features would be great.

Pavel
Director in UK
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing for anyone who has a business

5.0 vor 10 Monaten

Vorteile:

I am very satisfied with its performance and functionality. It has made my work easier and more efficient by automating and streamlining many of the tasks that used to take up a lot of time and effort.

Nachteile:

There is nothing which i don’t like !!!!

Rune
Co-founder in Bulgarien
Verbraucherdienste, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The complete service business Operating System

5.0 vor 3 Jahren

Kommentare: incredible, from the knowledge of the team, to the understanding of our business, to the design of the features we needed, and their understanding of how to generate upsale and cross sale, as well as app and systems integration is perfect.

Vorteile:

The software, is an operating system, and what we liked is that it integrated everything, and automates it, from booking to payment, to daily schedule and including, on the day changes are taken into considerations, it literally took 65% of our operational work off in a matter of weeks.

Nachteile:

The business intelligence dashboard, is being improved, as it was a little basic in the first version.

Dani
CEO in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A flexible 360 software solution to power up your business

5.0 letztes Jahr

Vorteile:

The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.

Nachteile:

It takes a little longer to get used to, as it is a very complex system, but once you start using it, you're on the track of achieving and overachieving your most ambitious business goals.

Natali
Director in UK
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best software ever

5.0 vor 10 Monaten

Vorteile:

The schedule. It’s easy to access it, to make changes and amendments. The way you can manage your booking is also easy and stress free process. You can easily track your payments, invoices and reports and find the information about past bookings. Overall I am very satisfied with all the features.

Nachteile:

I really couldn’t find anything to complaint about.

Radoslav
Director in Bulgarien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Platform made for users

5.0 vor 4 Monaten

Kommentare: Its super hyper easy to use, everything is like where it should be helping the user experience. For a person who usually struggles when it comes to technologies, this is a platform that I can easily understand and helps me greatly to run my business .

Vorteile:

Dummy proof platform that can be used with ease regardless of how bad you are at IT stuff

Nachteile:

nothing really, its really easy to use

Ivan
director in Bulgarien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Software Ever

5.0 vor 10 Monaten

Kommentare: This software helped me grow my business within the first year. Thanks to the fact its user friendly and everything I may need to run my business can be done via ServiceOS.

Vorteile:

The schedule - the way it looks, how easy it is to access all your bookings, make amendments.

Nachteile:

To be honest I don't have anything that I can see I don't like or like the least.

Radek
Director in Slowakei
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software for business

5.0 vor 9 Monaten

Vorteile:

Definetly schedule system - clear, nice and easy to use, contact clients, taking care of all bookings.

Nachteile:

I use this software for couple years, didn´t have an issue

Daniela
Gardening maintenance in UK
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best company ever

5.0 vor 10 Monaten

Kommentare: Use it for long time best experience ever

Vorteile:

Everything unique, easy to use, perfect

Nachteile:

No complaints about nothing there are the best

Emslie
Business owner in UK
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Home Spa Cornwall review

5.0 vor 2 Jahren

Kommentare: ServiceOS have been so helpful from the very first communications. Setting up meetings to help when needed and answering my questions and queries really quickly meant this has been a seamless process!

Vorteile:

Having a mobile Spa business means that having software that works on location is critical to the business needs. ServiceOS has perfected this!

Nachteile:

I would ideally like to make the same changes that I'm able to on a desktop on my mobile device. It would be great to be able to add and amend bookings on my phone as well as desktop.

Kristian
director in UK
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

best software ever

5.0 vor 9 Monaten

Vorteile:

the schedule, easy access to bookings, make amendments

Nachteile:

i like everything about the service platform

Diyan
Oven Cleaning in UK
Chemikalien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

About ServiceOS

5.0 vor 9 Monaten

Vorteile:

That i can manage my work from there and everything is easy to set up my daily work

Nachteile:

I can find everything about my booking and about my customer

Ivelina
Owner in UK
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best managing automation service software

5.0 vor 2 Jahren

Kommentare: Excellent experience, life-saving

Vorteile:

Automation process, Online booking system, scheduling

Nachteile:

No cons, the software is amazing itself

Sam
Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nice

5.0 letztes Jahr

Vorteile:

easy to use, They have a good team to look after you.

Nachteile:

nothing that i can say i don't like .. full of options

CHRISTIAN
cleaner in UK
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

10/10 services

5.0 vor 9 Monaten

Vorteile:

Pros about services OS is that i get al the information that i need to get my work in order

Nachteile:

Cons about services OS is that maybe the help bar could be more helpful