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seit 15 Jahren bei der Softwareauswahl
Über QuickBooks Desktop Enterprise
Die führende Buchhaltungssoftware für Kleinunternehmen. Sofortiger Zugriff auf Kunden-, Lieferanten- und Mitarbeiterinformationen.
Easy to navigate through. Amazing technical support, inexpensive, and it has such seamless integrations.
Difficult to explore through the various bundles. Was charged 20$ and needed to experience a cycle where they input .01 into my record - which was redundant.
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Well... It is what it is?

The most suitable companion in business
Kommentare: As a company, QuickBooks Desktop software is very good to run a business because it delivers good values for the price.The experience has been good and has always been a user friendly in our company.
Vorteile:
QuickBooks Desktop Enterprise is a very robust system,a great intoductory system for new and upcoming businesses that's cost effective with great features like good security and perfect customization.
Nachteile:
I think it was built with a small business mindset meaning it's not an ideal software for larger companies.As the business grows one will have to consider purchasing a bigger software to cater for the growing needs.
In Betracht gezogene Alternativen:
Quickbooks has helped me grow my business
Kommentare: Overall this program grew my business from a small to mid tier business and we are still using it to this day. Had I set it up properly over 20 years ago it would have been even more robust and useful to us - but as it is it helps us to run a mid size business every day.
Vorteile:
The features of QUICKBOOKS Desktop Enterprise are mostly intuitive and easy to learn and use. The team is comfortable with it.
Nachteile:
It sometimes locks users out - and we cannot always run the reports we need as not all info is mandatory so not all info is always present when needed.
QB Desktop A thing of the past
Kommentare: I felt it was a nice software, but lacking in time management for remote employees.
Vorteile:
QB allowed you to manage employees time, create quotes, and invoices easily
Nachteile:
QB does not have an interface for employees to enter their time while out in the field.
Great for small businesses
Kommentare: QuickBooks is a good value for the money. It works fine for day-to-day transactions such as A/R, A/P, and data entry, but it's not the best for things like forecasting and financial reporting.
Vorteile:
QuickBooks provides a good value for the money, which is especially helpful in small businesses.
Nachteile:
After working in complex and customized ERP systems, QuickBooks feels a little archaic in comparison.
Best software but there is a room for improvements
Kommentare: Well my experience with Quickbooks has been good, I mean you get more time to do other things as it saves time and reduces the workload.
Vorteile:
Easy to use, saves time, reduces the workload and it is a good start for any small business out there.
Nachteile:
When you need to incorporate it into your existing process it is kinda of challenging but its something that can be improved.
Perfect for a solopreneur like me
Kommentare: Smooth, functional, and trackable; that's sums it up.
Vorteile:
Time is money and I like how all the functions that I need are built in and functions well together with minimal hassle. I can create, adjust, and send my invoices to my clients in a timely manner, and keep track with the calendar functions.
Nachteile:
There is a little learning curve but with a little time invested in learning all the functions I need, it's all figure-it-out-able.
QuickBooks Desktop Enterprise
Vorteile:
I really like being able to keep track of all my banking in one app. Not having to check my transactions in my separate banking app helps save me time.
Nachteile:
I like all the features of QuickBooks desktop enterprise so far. I will be sticking with it.
Easy to Use - Works all the time
Kommentare: Overall we were very happy with the system but we decided to upgrade to a could based system
Vorteile:
Quickbooks was the first system I learnt on so it was very familiar to me. From a software perspective we never had any issues (we did have some upgrade issues but they were soon fixed)
Nachteile:
Not could based so it requires to be constantly backed up. when ever we had server issues or hardware upgrades is always became an issue and caused downtime
Powerful, all in one.
Kommentare: This software has really helped me maintain professionalism and keeps me going on my day to day work. It makes work enjoyable.
Vorteile:
It is easy to integrate this tool and navigate through several features.It is user friendly and reliable tool.I have always liked the dashboard since it can be customized.Quite affordable tool.
Nachteile:
I have not experienced any dislikes so far. It is great.
QuickBooks Desktop Enterprise Review by a system- and application administrator
Vorteile:
The features provided cover the necessary functionalities and business operations
Nachteile:
Nothing really from my perspective. Functional wise, we haven't gotten a lot of complaints from the users
In Betracht gezogene Alternativen:
The Small Business Software of Choice
Kommentare: Since using QuickBooks vs. batch processing software, the time I have saved doing my work is exponential.
Vorteile:
What I like most about the software is: 1. The flexibility of it in that there are several different ways to do the same task. 2. The drill down feature in the reporting that allows you to drill down from any report to the source document and also make changes to that document in real time, and update that report in real time without re-running anything. 3. Real time updating of the software vs. batch processing. 4. Ease of use, easy to train employees, super easy and clean to fix mistakes. 5. Value for the money 6. Makes payroll processing very easy.
Nachteile:
Cons: 1. If you are not using the enterprise version, customer service is not good. 2. If you let a person who doesn't know what they are doing use it, they can mess it up really bad, pretty quickly.
Antwort von Intuit
vor 4 Jahren
Success stories like yours make our day, Tracy! It's wonderful to hear that QuickBooks is helping you save time and making it easier to handle your daily tasks. Whether you're running payroll or updating a report, you can count on our software to get the job done. Our priority is to provide you with a variety of support options so you can get quick answers to any questions you may have. In addition to phone support, you can also receive assistance via the channels below: QB Community: http://community.intuit.com/ Email: [email protected] Facebook: @IntuitQuickBooks Twitter: @QBCares We also recommend checking out this article for great resources you can use to help train your employees: (https://community.intuit.com/articles/1767637). Thank you for the rave review and we wish you continued success! Jen, The QuickBooks Team
In Betracht gezogene Alternativen:
Tried & True - Quickbooks remains king!
Kommentare: The ability to track me financials allows me to identify my business's cash flow which is crucial to keeping my doors open. Automatic bank feeds are cutting down the time I need to spend doing manual data entry and gives me more time to focus on my main mission of my company.
Vorteile:
The ease of use allows just about anyone to successfully navigate and work in the software. No matter if you have an accounting or financial background. This is great news for business owners and accounting personnel, alike. With the ease of use, the training resources provide by Inuit, and their extensive list of available Pro-Advisers, you will be up and running and tracking your business's finances in no time. One other aspect I like is the ability customize the software to git your industry or company's needs. Custom reports, customized chart of accounts, etc are just a few examples how QB sets the standard for small/medium size business accounting softwares.
Nachteile:
The least favorable aspect of Quickbooks is the inability to prevent old transactions from back-posting into a closed period. For example, if I void a check or an invoice, I would like to be able to set an effective date of today and not the original date of the source document. Allowing this to happens, will throw off bank reconciliations, it would and could change past period financial statement information and could impact your tax liability as well.
Antwort von Intuit
vor 4 Jahren
Thank you for bring this to my attention, Miguel. You can close your books for a period of time so that transactions aren't allowed to be posted before that time period.Here are the articles for the respective programs: Online: https://quickbooks.intuit.com/community/Reports-and-accounting/How-do-I-close-the-prior-years-books-to-send-to-the-accountant/td-p/182283 Desktop: https://quickbooks.intuit.com/community/Help-Articles/Close-your-books-in-QuickBooks-Desktop/m-p/186457 If you ever have any questions about this, please reach out to us on Facebook (Intuit QuickBooks) or Twitter (@QBCares). Grant, The QuickBooks Team
In Betracht gezogene Alternativen:
QUICKBOOKS IS AWESOME
Kommentare: My overall experience has been great I would definitely recommend this company to anyone.
Vorteile:
Quick books has a very easy to understand app & website to manage all your business needs.I deal with a lot of truck drivers on a daily bases and Ifta tax tracking has always been a hassle,but not with quick books.They allow you to add mileage & fuel cost to better estimate quarterly taxes.You also received discounts on tax preparation software.
Nachteile:
I honestly don’t have anything bad to say about quickbooks.The only thing I suggest is that they partner with more companies to offer customers discounts.
Antwort von Intuit
vor 4 Jahren
Great review, Beverly! Hearing how easy and helpful QuickBooks has been to you and your company is music to our ears. We'll continue to be there to assist with all of your mileage and cost tracking, and tax prep for years to come. For more info on ways we're working to provide even more features and functionality to you, we recommend checking out our Blog: https://intuit.me/2L2zqTv Cheers to continued success! Morgan, The QuickBooks Team

Great Small Business Accounting Software
Kommentare: Our experience with QuickBooks has been excellent and we will continue to use the product for the foreseeable future.
Vorteile:
QuickBooks has helped our company manage its finances since its inception. Our Bookkeeper recommended the product based on her previous experience with it. Quickbooks was easy to set up and easy to use and was productive from Day 1. We use Quickbooks to track our expenses, manager our purchases, pay our bills and do our banking. The reports the software generates help keep us on top of our finances and alert us to issues and abnormalities so we can quickly address them. Our banking and credit card information automatically populates into Quickbooks reducing the time needed to enter this information manually while eliminating any data entry related errors. The product also integrates well with other financial management tools and has add-ons specific to our business. I can't imagine running a small business without a tool Like Quickbooks, and I doubt we ever will.
Nachteile:
The licensing can be a little complex, especially when multiple users need access to the product. We also have struggled a little with their customer support. Both of these may have been issues on our end due to lack of familiarity with the product or failure to read the documentation.
Antwort von Intuit
vor 4 Jahren
Hi William! It's an honor to have QuickBooks be a part of helping you manage your business from the start. Business owners like yourself are who we had in mind when designing our software to be a versatile tool to handle all your accounting needs. Whether you're running reports or categorizing bank transactions, you can count on QuickBooks to have your back. When it comes to managing licenses for multiple users, it can get a bit tricky. If you need assistance with that or have any other questions, we've made it a priority is to provide you with a variety of support options to ensure you're taken care of. In addition to phone support, you can also receive assistance via the channels below: QB Community: http://community.intuit.com/ Email: [email protected] Facebook: @IntuitQuickBooks Twitter: @QBCares Thank you for taking the time to write such a great review and we look forward to working with you in the years to come! Jen, The QuickBooks Team
QuickBooks Desktop Enterprise Review
Kommentare: Anybody in any way shape or form associated with independent venture bookkeeping realizes the name Intuit and its revered QuickBooks stage. However it started zeroing in its showcasing on a cloud-situated rendition, named Intuit QuickBooks Online, where it's confronting intense contest, Intuit stays an unbelievably solid brand and even games the midrange partner we're auditing here, called QuickBooks Desktop Enterprise release. This form of the product covers midrange bookkeeping, including general record, and stock administration, and it's authorized per seat, with costs starting at $1,100 each year for a solitary seat yearly membership. With various memberships accessible to get to various degrees of usefulness, including Advanced Reporting, Advanced Payroll, and various levels of help, QuickBooks Desktop Enterprise clients can plan arrangements that are genuinely all around focused on for explicit necessities. In any case, a restrictive data set, a genuinely low max-client limit, and a dependence on its client local area for assist documentation with keeping this framework somewhat behind Acumatica and Intacct, the current Editors' Choice victors in this class. You can likewise pay for the membership consistently, starting at $75.60 each month for a solitary seat permit. The vast majority of the little and average size business (SMB) applications inspected in this gathering run on top of uncompromising information bases like Microsoft SQL Server, Oracle, or SAP HANA.
Vorteile:
Simple to-explore process menus. Recognizable (UI) for current QuickBooks clients. Tremendous client local area. Basic structures and report customization. Enormous number of standard and contributed reports. Brilliant import capacities. Brilliant joining with Sales and Purchasing.
Nachteile:
Offers possibly Average Costing whenever obtained without Advanced Inventory include. No Economic Order Capabilities. Fundamental Low Inventory alerts. Versatile up to 30 clients. Exclusive information base. No evident focal documentation. Versatile access just with an extra help.
Brilliant Accounting Software for Small Businesses
Kommentare: Once you take your time to enter in all product, customer, supplier information etc you have a great tool to undertake your bookkeeping accurately and professionally. It's quick to be able to perform tasks, which in turn allows me more time to do what I do best. I have all the information I need to be able to analyse the performance of my business and instantly can make financial changes and decisions necessary to keep abreast of my competitors.
Vorteile:
Easy step by step guides to setting up the software which is tailored to your company and the type of industry you work in. If you have an understanding of bookkeeping, then QB is very easy to navigate around. Data input is simple and it takes very little time to be able to produce your 1st, professional looking invoice batch and email to your customers. Expense recording is also very easy to understand. Bank reconciliation is very quick and integration with your own bank account is great. There are numerous reports which can be quickly adapted to suit your own requirements. On the whole a great all round accounting software package for a small to medium size business.
Nachteile:
Would prefer to be able to purchase desk top software and not the pay monthly/yearly. Apart from a few tiny niggles, I would buy QB before any other accountancy software packages.
Antwort von Intuit
vor 4 Jahren
Success stories like yours make our day, Polly! QuickBooks was designed for business owners like yourself to make it easier to track your finances and focus on doing what you love. We're thrilled to hear you're enjoying the numerous features and we'll be sure to continually enhance our software so it grows with your business. To stay up to date on what's being worked on next, we recommend keeping an eye on our blog: https://intuit.me/2L2zqTv. Cheers to your continued success! Jen, The QuickBooks Team

In Betracht gezogene Alternativen:
A reliable cloud software with great add-on options
Kommentare: Overall QB Online made my reports easier, got me organized, and freed up a huge amount of time aggregating data when I switched to it from using simple excel spreadsheets.
Vorteile:
I use the QBO online version. It is easy to login. Setup takes some time and with the help of my accountant to establish g/l's it was not too bad. Once setup it is very easy to allocate expenses and the add-on links to banks, credit cards, and my payroll system were very easy to setup. I love the fact that I can login from anywhere to do business. Customer service has been helpful when I got to them. I love the fact that I can fluidly switch between businesses as we have several LLCs and Corps.
Nachteile:
The online version interaction with mobile devices is not as fluid as it should be. It can be quirky for viewing on my iPhone. Customer service wait times can sometimes be long.
Antwort von Intuit
vor 4 Jahren
Thanks a bunch for the review, and for letting us know about what improvements you've envisioned for the future of QuickBooks, Tony. I'd be more than glad to forward your comments about the mobile app to the Engineering Team, as we default to your suggestions as a means to power our innovations. you can even stay in the loop for what's to come next at our Blog (https://intuit.me/2L2zqTv), so keep an eye out for the latest enhancements to be passed down the pipeline. You're the best part of QuickBooks, so keep up the fantastic work! Grant, The QuickBooks Team
Great Software
Kommentare: I just received this product, and I am furious for two reasons. 1) The outside of the package said that I had to scratch off a label to reveal the license number. My fingernail was not taking it off easily, so I continued to work at it, trying to peel it off. I finally was able to gently scratch off and reveal some of the numbers, but whatever adhesive they used on the label TOOK THE REST OF LICENSE NUMBER OFF WITH IT. You can't install it without a license number, so this rendered the disk unusable. Is it really necessary to make someone have to go through that? All they had to do was insert a regular scratch off surface on the package or inside the package, and there would be no compromise of security. This is just incompetent package design, period. 2) It gets worse!! After going through Phone Menu Hell trying to get a live Customer Service person (outsourced overseas) to speak to me, I was informed that this product will not upgrade my old data files from QB 2011 because Quickbooks only supports upgrades within 18 months after the old product is replaced with the next version. Assuming that is true....the ad presentation MUST MAKE THIS PLAIN AND CLEAR UP FRONT!!! I have looked and looked again, and NOWHERE does it say that this will not update old files. If it did say that, then I would not have bought this product, which obviously is of no use. According to QB Customer Service, I can have THEM install the program for $299 and they will convert the files. Now instead, I have wasted incredible amounts of time on a product that I cannot use...and now have to work out how to be refunded. So this is not so much a review of the software itself, but rather a warning to others who are upgrading from anything older then QB Pro 2014 that you may have a lot of difficulty retrieving your product code and you may not be able to convert your existing files to work with the new program. DO YOUR RESEARCH BEFORE YOU BUY!!! ]
Vorteile:
Ease of use and able to get all my financial documents in order
Nachteile:
Getting to reveal the install code is hard be careful when scratching off not to take numbers with it
I've been using various QuickBooks versions for around 6 years now. Overall, the software is solid.
Vorteile:
While I prefer the Desktop Pro version for Mac and Windows, the Online version has been getting better with more recent updates. Regarding Online, I enjoy being able to access my account on the go, via the mobile Android app. I also like that, no matter the version of this software I use, Intuit's customer service is always quick to respond to any questions or comments that I may have. Their online help forums are full of great information from actual users, as well.
Nachteile:
Due to needing to use QuickBooks in conjunction with a compatible online project management system (Accelo), my current business must use the Online version of this software every day. I dislike the fact that Accelo and QuickBooks often fall out of sync with each other. I recognize that the blame may be more on Accelo, but you'd think that Intuit would stick to working with online apps that are more on their level, in terms of usability and productivity. The Online version also tends to timeout a lot and is generally very slow. Intuit server issue? And I hate that Online just kicks you out of the system, and prompts you to log-in again, mid-task. I can't tell you how many times I've been working on a lengthy, incredibly detailed invoice with dozens of line items, and get kicked out, sometimes, losing my work. There should be a notification that alerts the user when the system is about to automatically log out. I understand that this happens for security reasons, but I don't think it should always be on the user to periodically save their work. I mean, Microsoft Word, online banking websites, and a whole host of other programs have this capability. Why hasn't QuickBooks online adapted yet?
Highly Recommend Quick Books
Kommentare: The biggest benefit for our business is the "Insights" tab, which works on Accrual Basis Accounting. It provides our net income at a quick glance within a certain time period of our choosing along with charts showing our expenses, income, and net income It also gives previous year income comparison, top customers by sales, business growth, and net profit margin by using charts to make it easier to comprehend the data. The "insights" tab is also flexible on any date range that is chosen by the user.
Vorteile:
Overall, I'm very happy with Quick Books and would recommend to any business owner. I really like the memorized transaction list, where I can just automatically have recurring payments deducted from my system rather its monthly, quarterly, or yearly. It can also be set up as a reminder when certain bills are due for payment. It's very easy to load, keep track of your vendors and your customers as well as your own company data such as chart of accounts, and items or services that your company provides. The report center is very user friendly with reports already available by just adding a date range, and it also offers the user to create their own costume reports.
Nachteile:
I do wish refunding clients with credit balances was a little easier. The system does work, but you need to have an invoice generated with charges before completing a credit memo to send a refund check. Our type of business is a lot of prepaid work, and sometimes the cost comes under, and I just want to refund without creating an invoice. Perhaps there is a simpler way, and I just need to learn how it is done.
Antwort von Intuit
vor 3 Jahren
Thank you for sharing these details with us, Shannon. This feedback will help make the wanted changes become a reality. The details on how to easily refund your customers in QuickBooks Online can be found here: https://quickbooks.intuit.com/learn-support/en-us/accounts-receivable/record-a-customer-refund/00/186177. Wishing you a successful business year! -Hannah, The QuickBooks Team.
A little clunky, but still the best accounting software on the market
Kommentare: The main benefit of quick books for my business is the ease of use for everyday bookkeeping tasks, and interfacing with our accountant for year and and quarterly filings. Also, it is such a standard software that it is easy to find new hires with quickbooks knowledge. Once your Quickbooks is set up to suit your business, keeping it up is really easy. It also saves on paper waste as documents and receipts and invoices can be scanned right into the software and the physical copies destroyed.
Vorteile:
Quickbooks contains everything you could need for most organizations. The user interface is a bit difficult to navigate, and could use updating, but the funcionality is there. My favorite feature is being able to attached scans of documents or receipts right to a transaction. You can upload saved scans from your computer, or quickbooks will interface with a scanner to scan them directly into quickbooks, which is very handy. This cuts down on lots of paper in the office. Also, the accountant function is great for utilizing a 3rd party bookkeeper. You can send out a portion of the quickbooks file to your accountant to make changes, meanwhile still being able to use the software and update with new changes.
Nachteile:
The interface takes a lot of getting used to. The usual keyboard shortcuts don't work in Quickbooks, and pulling reports is clunky, but functional in the end. There is so much functionality packed in that it is hard to navigate to simple things sometimes. Not all companies need inventory management and purchase order tracking, and complicated payroll features, but some of these functions are always turned on.
Using QUICKBOOKS since 2014
Kommentare: Overall, the software works very well, the tech support is excellent and the pricing is fair and reasonable. They offer credit card proceasing and employee direct deposit. We don't write checks any longer and that is a great savings in itself. Purchase it, take a few classes to learn the software program flow (it makes it easier to understand) and you won't be sorry. An excellent product for any business that has accounts receivable's and employee payroll. You can even do you monthly and quarterly taxes too!
Vorteile:
QB has excellent customer support. Even tho the support is base in India about 99% of the tech's are understandable and should you have trouble they allow you to ask for another tech without being offended. We use the P/R and A/R modules and they are easy to follow and understand if you have basic computer knowledge and finance knowledge help as well. But tech support is always their to help you with any issue.
Nachteile:
They give you the ability to create far too many reports.
Antwort von Intuit
vor 5 Jahren
Hi there, Gary. Thank you for your review, and your long-time loyalty to QuickBooks. I'm delighted to read our software is helping you manage the finances for Nancy Kissick's Professional Nursing Serbs. While we have customer assistance all over the world and U.S, just like our customer base, I'm here to ensure you know about all the support channels available to you. As an alternative to calling in, feel free to send us a message on Facebook (Intuit QuickBooks) and Twitter (QBCares). We have dedicated product experts at the ready to lend a hand, and they have the tools and expertise to help you with any issues you come across. Further, these agents likewise monitor our multi-function Community forum space at https://intuit.me/2rJQ95o. This Q&A site doubles as a database of workflow tips and troubleshooting guides, so you'll find a ton of insights on creating reports. Keep up the fantastic work, and take care! Jess, The QuickBooks Team
QuickBooks is Useful for Small Businesses
Kommentare: Overall, my QB experience has been very positive.
Vorteile:
Once I got the hang of QuickBooks, it was very useful. In general I like it and it makes accounting relatively easy. One caveat is that I am an attorney and I have to do relatively complicated trust accounting in QuickBooks. I found it extremely difficult to figure out how to properly set things up initially to do all of this correctly in QuickBooks. I would say it was the single thing that caused me the most stress in the first two years of my law firm. However, with the help of a couple of third-party books, and some online guides from third parties, I finally was able to figure out how to set things up properly, and once I did that things ran pretty smoothly. I still have my own little "guides" that I have written for myself to remind me of all the steps to do different tasks - but even having to follow those guides, QuickBooks is reliable and quick. I really like how quick and easy reconciliation is. As an attorney I am retired to do reconciliation for the trust accounting - with QB it is so easy that I generally do reconciliation once a week as opposed to once a month, and this really gives me the peace of mind to know that everything lines up. I do like, in reconciliation, that QB is able to almost always accurately tag items to their appropriate transactions/accounts so that I just have to click that it is correct. I am able to set up QB to automatically download backups of my company file to cloud backups like OneDrive and DropBox, which is great.
Nachteile:
QB occasionally tags things wrong in reconciliation - for example I have a trust account where client funds are held before they are earned and a separate business savings account, and they both earn interest. When I earn interest on both accounts, however, QB consistently tags them both as interest on my trust account, which is incorrect. Also, QB does not allow for more complicated splitting of transactions. I have a third party payment processor (LawPay) and on one occasion I received funds from a client and processed a partial refund to a client on the same day. In my trust account, however, this only processes as a net deposit. There is no way in QB to split this transaction into both a partial refund to one client and a payment from another client, so when I do reconciliation this transaction consistently pops up (it has been doing this for over a year), so in EVERY reconciliation I have to just ignore it. This is annoying. Also, QB online does not have all the functionality I need for law firm trust accounting, so I had no choice but to go with the desktop version. I would have liked to have had the option of using the cloud version so that I could more easily use the software on my desktop and also on my laptop while traveling. Instead, I can install the software on my desktop and my laptop, but I can't really use the software on my laptop and have it sync - rather my laptop is useful if I need to recover my file and then switch to using my laptop only.
The Desktop version is better than the online
Vorteile:
Desktop - it's easier to have multiple screens open, but can only do one company at a time (online, you can use different browsers to open multiple companies). Has a lot of functionality. The only other thing that is better about the online version (imho) is being able to easily log in remotely - BUT, if you don't do it frequently enough (and randomly) you'll need a verification code.
Nachteile:
Does have an intercompany feature. The online version doesn't allow multiple screens open at once. If you decide you want to cancel your online membership, getting your historical transactions off of it is a challenge. I wish that they still allowed recon of sales tax. Online doesn't give a "fee" and "Interest income" fill in for recon'ing each bank account. There is no listing for any asset/liability accounts that haven't been recon'd or a report showing the last date it was recon'd.
Antwort von Intuit
vor 5 Jahren
Thanks for this review. Your loyalty to QuickBooks is valued, so please know we're proud to be backing your business. While I have your attention, it'd be my pleasure to address the Cons you mentioned. As a start, you can open multiple windows/tabs of the Online software. This Community-hosted article outlines the details (community.intuit.com/articles/1456006), and I encourage you to explore the space more when you can. Our multi-function Community database also doubles as a Q&A forum, so jump into the convo anytime you have questions. Further, you can download your historical data and save it in spreadsheets if you decide to cancel. The info at community.intuit.com/articles/1254966 explains the process, but I'd be happy to pass your suggestions about interest income, flexible sales tax, and alerts about reconciled accounts to the engineers for review. We use your ideas as inspiration and default to it when developing new tools. Jess, The QuickBooks Team

Charges without Consent
Kommentare: Everything was fine until I discovered how atrocious the customer service is.
Vorteile:
Many parts of the service feel unpolished and there are many bugs, but it is HIGHLY FUNCTIONAL. And cheap. It is hands down the best bang-for-buck of any other accounting software out there. I have been a happy user despite the bugs, because: There are many things that QuickBooks does really well. Invoicing (while hard to automate) is very robust, and by far the single cheapest invoicing option I have found. The system's auto-categorization abilities when matching expenditures, revenue sources, etc is fantastic. Further, you integrate QuickBooks with a slew of other services, making for a fairly customizable and generally robust accounting tool. It's also easy to get an accountant on to balance and check your books.
Nachteile:
TERRIBLE CUSTOMER SERVICE I was charged for payroll without consent. 6 months ago I signed up for a free trial to see what the Quickbook's portal for payroll looks like; after toying around a little bit and deciding that it was, while not great, functional, I cancelled my trial with the intention of getting the service when I hire full-time employees. Received cancellation screen. No problems. Fastforward to now, I go to sign up for payroll and discover I have been being charged for the last 6 months. I called in expecting to get a credit or waiver of future fees for a few months, only to be told that “QuickBooks does not refund for non-usage”. I explained the situation, and was told that "I shouldn't have signed up for the product then". I asked to speak to a manager, she took my phone number, and I never received the follow-up phone call. Is it a large amount of money? no. However, I have been a very active user of QuickBooks for nearly two years now and it is extremely disappointing to see that they would treat a long-term client this way.
Antwort von Intuit
vor 4 Jahren
Hi Evan, We'd like to thank you for taking the time to write this thorough review. Our mission is to provide you with a variety of accounting tools that are both helpful and affordable, so it's awesome to hear that QuickBooks is doing just that for you. We'd like an opportunity investigate the Payroll charges you received and make sure this situation is properly addressed. The next time you're free, please email us at [email protected] and provide any case numbers you have in reference to your previous calls. That way, we can find your account on our end and get brought up to speed on this situation. Looking forward to hearing from you, Kristian, The QuickBooks Team