HotSchedules Erfahrungen

Much better then paper schedule

Kommentare: Very positive experience. Made my schedule less chaotic and gives me options to control my work days and days off much better without having to deal with manger directly lol

Vorteile:

Having a restaurant job means cheotic schedule. It's never the same. Impossible to keep up with and memorize. My last job had hot schedules but my new job doesn't:/ it's a nightmare without it. I miss it so much. It is so convenient to pick up and realise shifts whenever I please. No need to call or txt my co workers. Everything is done thru the app. App is not free but cheap and worth every single penny. I love that I can request days off and my ability. Super convenient. You have to wait for manager to approve or not of your request. I can see who my co workers will be for the shift. I can see all phone numbers and emails of my co workers. Every restaurant should have this app. It's very easy as well so even my 70 year old co worker knows how to use it. Very well done .

Nachteile:

Sometimes I get loged out and have trouble logging back in. It froze few times. Could use more color and some fun options like emoji me lol make work schedule more fun

Great tool to schedule your employees

Kommentare: Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

Vorteile:

I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

Nachteile:

Constantly changing the format. Right after I'm used to one they changing it again.

Could be better

Vorteile:

I like that I can see who’s working that day and that it can sync to my calendar

Nachteile:

It runs super slow on my iPhone it’s takes forever for it to load

Useful and practical

Vorteile:

The customizable job titles and departments make it flexible and easy to schedule all areas of the business.

Nachteile:

It can be slow to load. This can be problematic in a fast paced business.

Hotschedules is so easy to use

Vorteile:

Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.

Nachteile:

The only thing I had a trouble with when I first started using hotschedules was understanding how to update my availability for work but once someone showed me its a no brainer.

Powerful

Kommentare: I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though.

Vorteile:

A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also.

Nachteile:

unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly.

Disappointed with HotSchedules

Kommentare: We are not using HotSchedules and the overall experience has been horrible. Basically as soon as I signed the contract they have my money and didn't care if we were not happy with the product. The UI is outdated and cumbersome, with options tucked away in various places in the program that were not readily apparent. Team members have to pay for the mobile app on top of the monthly subscription fee, which is not standard in other scheduling programs.

Vorteile:

Management "Red Book" log Logging of Employee and Store incidents/issues.

Nachteile:

Cumbersome and non-intuitive UI Poor employee sharing between locations Weather Widget did not function in Canada as promised Training/Learning Center feature was not included in cost of Hotschedules as promised. When I had issue to be addressed, I was ignored by their staff for months until I stopped paying. We were not allowed to cancel the contract as promised by our sales person. The program is centered on the desk top program with the mobile app being an after thought.

Great for scheduling staff in the restaurant industry

Kommentare: I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!

Vorteile:

Intuitive User interface Easy to add new users Great scheduling utility incredible for contacting staff on a large scale Has a mobile app that users can use

Nachteile:

The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.

All in one scheduler and social exchange

Vorteile:

Users can be grouped into categories based on department, allowing for effective communication without clutter. Also users' title and contact information is kept in a master directory readily available to other users. Another great feature is push notifications regarding company announcements, published schedules, and schedule changes. No need to constantly check the app for changes.

Nachteile:

There is no free version of the app, which could be problematic for some employees. Although not expensive, some users don't like to pay for an app to view their schedule.

HotSchedules made life easier

Vorteile:

I used this software when I worked at Cheddars Scratch Kitchen as a server, made it much easier to keep up with my schedule and trade,drop,or pick up shifts. And really easy to use and understand!

Nachteile:

Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes.

Great for restaurants!

Kommentare: Overall it was a great way to keep track of schedules while working in a restaurant!

Vorteile:

Love that you can log in, pick up or release a shift from your phone. You can keep track your schedule, request to work, request off with ease!

Nachteile:

If you want the mobile app, it costs $2.99 to download. It's not the end of the world, but if my employer is already paying for the system, I don't like that I had to pay for the app.

Good product

Kommentare: no issues.

Vorteile:

We used this for scheduling for a 6-story, 24hr restaurant/bar concept 1 block off of the main tourist area of downtown Nashville. It worked well in pretty much all areas of concern.

Nachteile:

We did not run into any issues of note with this software.

Hot schedules used via restaurant general manager

Kommentare: I would describe the over all use of hot schedules as being easy to navigate, as well as easy to create different tasks/goals for myself and my team.

Vorteile:

The thing I liked most about hot schedules is how easy it was to navigate and how easy it was to explain the use.

Nachteile:

I’m not sure exactly what it was that I didn’t like about hot schedules.

Best restaurant scheduling software HANDS DOWN

Vorteile:

I loved this ease of hot schedules compared to other software. Much better ease-of-use and staff LOVES IT. Swapping shifts, requesting off, and keeping track of shifts is streamlined!

Nachteile:

I LOVE hotschedules. It is the preferred software for restaurant scheduling! No drawbacks!

HotSchedules review

Kommentare: Good product but my company did switch to 7shifts

Vorteile:

I like that i can copy and paste schedules from week to week

Nachteile:

I did not like how difficult it was to take old employees off the store roster

Takes too long to sync new employees from Aloha.

Kommentare: Making scheduling a less of an headache. Being able to focus on other aspects of managing my restaurant.

Vorteile:

Makes scheduling easier. I've never had an issues when it comes to scheduling with HS. It's a great platform especially when you operate a high volume restaurant. Hotschedules has allowed me to focus on other aspects of managing my restaurant. Scheduling literally takes about 15 minutes every week. Employees past and present have also had positive things to say about hot-schedules. Employees like the fact that you can download the app and be able to see any updates made to the schedule. Go-Hire has also been a great tool for my company. Onboarding new employees is made so much easier now with eliminating paper appplications and documents. Go hire easily let's you conduct background checks on new hires with a click of a button.

Nachteile:

As I stated above in the describe your experience section. The fact that getting a new employee synced in hotschedules after they have been entered into Aloha takes 24 hours is really a big inconvenience. For me personally, this has resulted in delaying the start date for new hires. I have documented about twelve different support requests to the support team to help get a new hire synced faster. I suggest maybe allowing admins to manually add employees to the staff list to help resolve this issues. Operating a restaurant with high turnover, it's crucial that new hire are able to start right away with no delay. This by far the biggest and only con that I can think of with this platform.

Easy scheduling

Vorteile:

HotSchedules is user friendly and the easiest way to keep your schedule in the palm of your hand. Being busy with two jobs is hard and this software helps me keep my availability up to date and to make necessary changes when needed. Being able to pick up shifts without any phone calls is great. I would highly recommend for any type of company that requires scheduling many employees.

Nachteile:

I think that there are some visual issues such as way things look on the mobile app that could be updated.

Very convenient

Kommentare: I really like HotSchedules because it’s so convenient. The program is fairly easy to use but could use improvements like more schedule layout options.

Vorteile:

HotSchedules is very convenient to use for the business and employees. I love that I can message everyone as a group, a specific job title, or individuals. I love that the employees can view their schedule in real time from anywhere.

Nachteile:

HotSchedules is time consuming to use. The functionality of the scheduling area could be improved to save time. When it comes to syncing employees with our Micros system it takes too much time and has gotten “hung up” multiple times. Customer service gives great direction but takes too long to get an answer. The layout of the roster is hard to read and offering different layout options would be a huge improvement.

This software is easy to use and a great way to communicate.

Kommentare: The largest benefit was time management. I have a lot more time to do other things that improve our guest's experience, which is the bottom line of my job.

Vorteile:

The communication side of it is great. I have less meetings now that I can send out mass messages. The scheduler itself is top notch. I can move shifts around quickly using the quick keys and copying schedules is a snap. Having the freedom to do my schedule anywhere and being able to approve or deny schedule changes from my phone makes those decisions more informed. We use it to document all incidents good and bad on employees, so when an evaluation comes around you have all that information at your fingertips. It makes a great reservation scheduler. The roster report is the first thing I print out in the mornings to make sure everyone is here and where they are supposed to be and if they are not I have all the phone numbers on that sheet. The fact that it gives you the number of hours for everyone helps with creating budgets for the week.

Nachteile:

My biggest complaint is that part of the expense for the is put on the employee. I know it's very little but some employees don't have a bank account or credit card and have trouble making the purchase. It seems to me that the revenue generated by that could be built into the cost of the software on the employer side.

Hotschedules Is Perfect For The Hospitality Industry

Kommentare: This has helped manage overtime before it even happens. While scheduling employees, the software calculates the hours and gives you a warning for any person that is going into or approaching overtime. This has saved us money and helped better allocate time. Hotschedules is a game changer for the hospitality industry.

Vorteile:

This software is extremely user friendly. I love that my staff is able to put all of their availability changes, requests for time off and switch shifts through the software. It makes it extremely easy to create the schedule each week. Tracking of overtime is a huge help as a manager as well. This is a must have tool for anyone in the hospitality industry. It will save your scheduling sanity!

Nachteile:

The only downside to this software is the cost for the app. While it is minimal and you can still log in for free through any web browser, a free app would be ideal for the hourly employees. I honestly have no other bad things to say about this software. I highly recommend it!

This program was easy to learn and very user friendly.

Kommentare: The benefits that I get from this software are being able to put out a schedule in real time and get it to my employees in an effective way. It also benefits my employees because they are able to use it and make changes to their schedule if needed. The alerts are great!

Vorteile:

What I like most about this software is that you can send your employees messages and post schedules that will go directly to their e-mail and/or text.

Nachteile:

What I like least about this software is that it sometimes will glitch when I'm in the middle of a schedule and then I will have to go back and redo the entire thing.

Work smarter Not harder

Kommentare: It has been great than having to do everything by hand or from scratch.

Vorteile:

This software takes the guess work out. It is easy to understand, conducts the task needed for calendar, scheduling, and attendence.

Nachteile:

Things sometimes have to be done manually but that's honestly not a huge issue. I would rather do the action of removing an employee manually than to have an error occur and still have to go in an manually fix it.

Whatever happened to Schedulefly?

Kommentare: Online scheduling and shift trading is ideal when your staff is young. If you run a business where you employ teens, I strongly advise getting it.

Vorteile:

I like that your staff can add shifts, swap shifts, put a shift up for grabs, request days off, etc. I like that you can tweak it to require management approval for these things. I like the entire idea of scheduling this way, particularly in a restaurant setting.

Nachteile:

The cost. Ridiculous. I should not be required to tell my employees they have to pay for an app to have these features. I would've much preferred ScheduleFly. Such a better deal for the employees.

One of our most-utilized softwares by far!

Kommentare: Monitoring overtime, communication with staff, easily viewing requests, pay rates, daily line ups and staff logs are just a few day to day features that we utilize. HotSchedules is a must!

Vorteile:

Online scheduling is a must for an operation of our size. The HotSchedules messaging makes communicating clearly to large groups of employees consistent. The reporting and data is a must. We use HotSchedules multiple times a day.

Nachteile:

Some of the updates/when the software times out can get frustrating but I understand that they are necessary to make improvements.

Necessary for every shift based job

Kommentare: I find hotschedules completely essential to my job and I would probably try to implement it anywhere I worked.

Vorteile:

I love hotschedules. I'd be lost without it. I use it daily. It's easy to see my schedule. I have an organized and easy way to find my coworkers contact info and can easily message them all at once. I can email my managers and change my availability. I can get my shift covered quickly and easily with proof in email that it was covered. I love it. I wouldn't know what to do if i worked somewhere that didn't use it.

Nachteile:

I wish when changing your availability you could copy what you already have set and make a change instead of having to redo the whole thing.