Smartsheet Erfahrungen

Kundenservices antwortet nicht

Kommentare: Kundenservice reagiert nicht.

Vorteile:

Projektmanagement, Möglichkeit der Organisation im Team

Nachteile:

Kundenservice reagiert nicht mehr. Wir haben bezahlt und Smartsheet hat einen falschen Account freigeschaltet. Wir haben darum gebeten, unseren alten Teamaccount wieder freizuschalten. Dafür haben wir auch die Account ID an Smartsheet übermittelt. Leider reagiert Smartsheet darauf nicht. Also bezahlen wir derzeit für einen Account, den wir weder benötigen noch nutzen.

Sehr hilfreiche Software (sehr gut zu empfehlen)

Kommentare: Sehr gute Software (Es ist sehr gut zu empfehlen)

Vorteile:

mir hat alles gefallen, besonders die Nutzung davon war richtig easy und flexibel

Nachteile:

Es benötigt etwa Zeit für die Einarbeitung, damit man damit tief arbeiten kann

Orakel

Kommentare: Würd ich mir nicht kaufen

Vorteile:

Ja war sie mir hat die Software gar nicht gefallen...

Nachteile:

Bedienung gefällt mir gar nicht für ältere Menschen nicht geeignet...

Versatile and Powerful Tool

Kommentare: My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.

Vorteile:

- Ease of Use - No need to involve programmers to create custom solutions - Versatility - customizable sheets and dashboards for different departments and needs - Support - AMAZING user forum, help pages, support department

Nachteile:

Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.

Smartsheet - A Comprehensive Project Management Tool

Kommentare: Overall, my experience with Smartsheet has been positive. The platform provides a comprehensive suite of tools that simplify project management and collaboration. The user interface is intuitive, and the software integrates seamlessly with other productivity tools, making it easy to keep track of projects and deadlines. While the cost can be high, I believe that the platform's features and functionality make it worth the investment.

Vorteile:

Smartsheet is an excellent project management tool that provides a range of features to simplify project planning, tracking, and reporting. One of the best things about Smartsheet is its user-friendly interface, which makes it easy to collaborate and communicate with team members. The software allows users to create customizable dashboards, track project progress, assign tasks, and set deadlines. It also offers automated workflows, Gantt charts, and collaboration tools like commenting and file sharing. Additionally, Smartsheet integrates with various third-party applications like Salesforce, Dropbox, and Microsoft Office, making it a versatile tool for managing projects across different teams and departments.

Nachteile:

One drawback of Smartsheet is that it can be overwhelming to navigate for first-time users. While the platform offers a range of features, it can take some time to get familiar with all of them. Additionally, Smartsheet can be expensive for small businesses and startups, with pricing plans that can add up quickly as team size and project complexity grows. Finally, some users have reported that the platform's performance can be slow, particularly when working with large sheets or files.

Smartsheet - A bit confusing

Kommentare: It does it's job but I wish it would be less confusing and more accessible remotely.

Vorteile:

I do like how many different variations it offers in how we are able to design our spreadsheets, however it's a little complicated in design outlook and can look confusing when you first start using it

Nachteile:

I don't like the confused jumbled look of things. There's a lot going on and it's difficult to navigate thru things sometimes. Also, it's difficult to use via your phone, which is a big issue for us.

If you are old school Excel this tool is going to take some getting used to!

Kommentare: if you are new to Smartsheets and expecting it to be like Excel? Think again! While it may have a similar look and feel, it offers much more and can be confusing to use at first. However, don't worry once you get the hang of it you are going to LOVE this product!

Vorteile:

SmartSheets is an incredibly powerful tool that offers much more features than Excel. Once you get the hang of it, you'll find that the possibilities are endless. The best part is that there are plenty of online tutorials available to help you learn and become proficient in using SmartSheets. With just a little patience and practice, you'll be a pro in no time!

Nachteile:

One area where SmartSheets could improve is in providing more consistent and reliable customer support. While there are many online tutorials available, when users encounter issues that require more complex solutions, having responsive and helpful customer support can make all the difference in their experience with the software.

Smartsheet enables the team to complete tasks effectively

Kommentare: With Smartsheet, team members may collaborate on assignments without duplicating effort. The work done in Smartsheet can be communicated clearly thanks to this feature.

Vorteile:

Simple to operate; the workflow is well-defined, and I can quickly pinpoint any problem or error thanks to several innovative new features. In addition, I find it useful to combine multiple pages into one comprehensive report. Controls spanning multiple business processes, such as receiving and processing customer returns, requesting and approving inventory samples, following up on tasks, managing projects, and more.

Nachteile:

There are insufficient bullet point formatting possibilities. There were no other subfolders or internal pages in the document. Having these available choices would make it a better product.

In the workplace, Smartsheet is an indispensable tool

Kommentare: It's simple to operate, and if I get stuck, there are plenty of tutorials to help me out. What I need to do my job and improve my skills is available there.

Vorteile:

When making a document for my business or coworkers to use, I like the cutting-edge capabilities. Our company uses Smartsheet because it gives us a streamlined way to collaborate on spreadsheets across teams and divisions.

Nachteile:

The only drawback is that I am still learning all of the features that may be used when making a new sheet in the program. Having occasional pop-ups with useful tips is ok by me.

Smartsheet Review

Kommentare: Despite the minor drawbacks, I have had an overwhelmingly positive experience with Smartsheet. The versatility and convenience it offers have had a significant impact on my project management and team collaboration processes.

Vorteile:

I find the automation features extremely helpful for streamlining repetitive tasks. I also appreciate the seamless integration with popular apps like Google Drive and Slack, which has made my work life even more efficient.

Nachteile:

While I am a huge fan of Smartsheet, I have encountered a few drawbacks that are worth mentioning. Firstly, I believe the learning curve can be steep for some users, particularly those who are not familiar with spreadsheet applications.

Smartsheet review by Jen

Vorteile:

After learning more about it and watching the video introduction the product does become easy to use and customize. Features range from CRM, automation, task + project manager, to basic spreadsheets. It can be a huge help in collaboration.

Nachteile:

Paying $32 per month per user isn't realistic for us.There may have been in the past, but now there is no free tier or free version after the 30 day free trial. The free trial is very limited and doesn't answer all of the questions a potential customer would have.

Great organization solution for data and project management.

Kommentare: I utilize Smartsheet for roadmaps, nitty gritty venture plans, remediation exertion following, and record ask records, in each of these, I can relegate a push to an person and they'll be informed that they've been doled out, with intermittent notices (utilizing the mechanization menu), I can drive individuals to Smartsheet for activity. Smartsheet could be a venture administration device, it permits us to organize and break a venture into littler parts, the conditional designing include permits us to quickly overhaul the record, Smartsheet moreover contains a truly compelling Gantt chart see, which would be exceptionally troublesome to miss. reproduce in something like exceed expectations.

Vorteile:

I enjoy the appearance and feel of Smartsheet; it appears to be an updated version of Excel. Everything in the software is quite simple to use; after I became acquainted with it, it seemed really natural to use. The most helpful feature of Smartsheet is the automation; you can do a lot with it, but I usually use it for notification rules; it's also fantastic that I can attach a file to a row or the entire sheet. Smartsheet is particularly beneficial for working on various projects. Finally, there are other views that are quite useful, such as the kanban and Gantt views.

Nachteile:

I feel like Smartsheet should do distant better; a much better; a higher; a stronger; an improved">an improved work of documentation, there have been a few occasions where I or a colleague had to examine what the item may or couldn't do. Of course, the computer program is available sufficient that playing around with it for a conventional sum of time will grant you a great idea of whether or not it can do something. I do not like that there isn't a local spell checker inside the app, that being said, your browser's spell checker can suit this require (note: only the dynamic cell is checked). You cannot consolidate cells, although Smartsheet at first looks like a spreadsheet, it may be a extend administration device and you cannot combine cells. There's no auto spare include, you may be inquired to spare each 10 minutes, but it is up to you to tap the button.

It improved collaboration and efficiency in my work team like no other software had.

Kommentare: Smartsheet offers a wide variety of benefits for work teams looking to improve the efficiency and productivity of their projects. With Smartsheet, users can collaborate on tasks and projects, assign tasks, and track progress. The platform offers a wide variety of templates and tools to create custom projects and spreadsheets, which significantly improves the efficiency of the work team. Additionally, Smartsheet easily integrates with other business applications, allowing work teams to manage their internal processes more efficiently.

Vorteile:

It's easy to use and allows work teams to collaborate on tasks and projects, assign tasks, and track progress. I like that Smartsheet offers a wide variety of templates and tools for creating custom spreadsheets and projects, which has significantly improved the efficiency of my team.

Nachteile:

Pricing plans can be steep, especially for smaller businesses. Also, while the platform is easy to use, it can take time to learn how to use all the available features and tools.

Smartsheet for Homebuilding company

Kommentare: Customer service is really amazing.

Vorteile:

I love the ability to create tasks and basically create as many filters as I want/need. The new dashboard feature is really nice. I use it for our design requests, precon schedule and we are currently working on using it in our construction schedule. Some slight bugs and limitations but overall working well.

Nachteile:

The calendar apps is just awful. Don't recommend using it. Very limited ability. I wish they would just make tweak the calendar view slightly. Need the ability to show multi columns on calendar date. Also would be nice to display calendar view on a dashboard without publishing it. That on works horribly on the mobile version. We have a lot of field guys and the mobile version is not the best for viewing stuff.

Take the Giant Step Up from Excel!

Kommentare: It significantly improved and increased our efficiency and effectiveness in order and project management. This is our second year of our subscripition and we don't see any reason to change to anything else for what we have to do.

Vorteile:

Many are using MS Excel to track projects and orders... If this is your world, then you have to try out Smartsheet! Excel like User Interface that does a whole lot more. Schedule reminders, automate tasks, work flow, and the list goes on... and yet, the with the straightforward simplicity of a familiar EXCEL like environment. Other Project Management tools are great, but for those of us that like the EXCEL look and feel, you will find Smartsheet super easy to adopt and you will love the awesome features it provides. Smartsheet also regularly sends out tips on how to improve your processes and ideas on how to use it in many other ways.

Nachteile:

When compared to some of the other solutions like Trello, BaseCamp or Asana, Smartsheet may not be as 'flexible' since it adheres to an Excel like user interface. Maybe this is because of my lack of knowledge in all aspects of Smartsheet's features? Overall, there's not much I don't like about Smartsheet for the way me and my team has to use it.

Smartsheet: The only reason I have time for vacation

Kommentare: We have solved a plethora of project schedule tracking needs, paired with a system to house our files and notes with a meaningful and useful structure. I use Smartsheet for a 1000 different reasons, and hope that new tools and features keep getting added to my toolbox.

Vorteile:

My favorite tool in Smartsheet would have to be a combination use of automated reminders, overdue milestone reports, assigning staff to tasks, and running detailed reports to check on my team's current progress. Paired with cross sheet cell linking, index/match where needed, and Datamesh when running large scale reporting when conditional formatting may be needed is a bundle of brilliance. Simply a great batch of tools for the job.

Nachteile:

No file renaming option. Limited sheet summary report functionality. Limited batch update tools to revise and align current project sheets. Lack of permission settings without additional purchased feature packages.

Critical in daily management

Kommentare: I absolutely love the software and the company. The system meets our needs and is flexible when we need to make adjustments. While the cost is fairly high to start up, annually it is worth the cost, as it streamlines our processes and allows us to be more efficient.

Vorteile:

This is the tool we use every day, every hour, to track all of our enrollments and clients. Our team monitors enrollments and other CRM tools don't give us the flexibility to track multiple events and data points. It's Excel but on steroids with multiple functions and features. We're using it more and more every day for reporting up to our management team on progress for our client events.

Nachteile:

I'm not so good at the formulaic side of things and making sheets talk to each other, or building a dashboard, is not an intuitive process. There are not step by step instructions or visuals which is something I need personally. It's a lot of trial and error in getting things set up. When I first started, it was very expensive to work with someone who helped build the infrastructure base and looking back there are many things I'd have done differently if I'd understood it a little better. A lot of the consultation time was wasted in trying to get the person to understand what we were trying to achieve.

SmartSheet | An extraordinary tool for fast moving businesses

Kommentare: Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever changing market and the increase in the use of digital tools and communication channels.

Vorteile:

SmartSheet is a tool setup in such a way the it can be tailored to your organisation and used for multiple functions, by multiple divisions. The speed at which they are improving the platform with new functions and features is beyond amazing. Any small to medium size business trying to improve in project management, ICT management, customer service, task management, resource management, team management (the list goes on) would largely benefit from investing in SmartSheet. The ROI is incredible and the ease of rolling it out through an organisation is simple due to the intuitive UI.

Nachteile:

The only downside I see with SmartSheet is the permission levels. These could be improved with the ability to share sheets in bulk rather than just at a workspace or individual sheet level.

Really great product from a really great company

Kommentare: Smartsheet has been a really great company to work with overall. The customer service team is absolutely wonderful. They're super attentive and very knowledgeable. The training resources that Smartsheet provides are also exceptional. Any time I'm trying to figure out something new, it's very easy to find training materials on how to do it and they're very clear and easy to follow. We've been able to make a huge improvement in how we organize and communicate a lot of our work in our department specifically and across the business because of Smartsheet.

Vorteile:

I love how easy it is to collaborate and share information with Smartsheet. With the different permission levels and how easy it was to get our whole company set up with Smartsheet, it has made so much of our project work so much easier and has enabled us to keep all relevant teams, and even just interested parties, up to speed on all that we have going on.

Nachteile:

The one feature that I do wish would be added would be a visual timeline feature like MSP has. A lot of times our executive management team would like to see a simplified timeline with key milestones, but in order to do that with Smartsheet, we have to transfer things into PPT Timeline, which isn't impossible, it's just an added step that is a little inconvenient.

Smartsheet is preferred from multiple fast-moving projects

Kommentare: Satisfied. I manage >25 projects that vary in size and detail. I would not rely on any other project management program that I have used in the past.

Vorteile:

Easy to get in, set up, and maintain small-medium size projects. Quick to learn, easy to use.

Nachteile:

I would like more intelligence around the columns: 1) more specific formatting choices, like setting the duration to hours, separating effort and duration; 2) Predecessor columns that intelligently follow the task, not only the row number.

Excellent alternative to traditional spreadsheets and project management tools and processes

Kommentare: We use it for all project implementations to manage collaboration with our clients - project plans, decision logs, issue logs, contact lists, action item lists, document sharing, etc. We also use it internally for similar activities. I even use it on my team for very efficient weekly status reporting. We even link it to JIRA for automatically syncing sheets and reports to that system for managing product releases and product support. We love it!!!

Vorteile:

Very easy to learn and get users onboard quickly. Works much like Excel yet with much more document sharing functionality and the notifications service is most beneficial to us. Very cost efficient in that our clients don't need to purchase a license so we use this to collaborate with them for our project work.

Nachteile:

Very little not to like. Advanced functionality we need to not alwasys there, however, Smartsheet comes out with new features a few times a year and they always very helpful. Biggest complaint is that we have not yet figured out how to provide users edit access to a group and yet limit certain sheets within that group to viewer only. Would also like to see more options for backups and restores.

Versatile Project Management Tool

Kommentare: We use Smartsheet in lots of ways -- from spinning up dashboards to show our operations teams how they're doing on any given day to managing data transfers from sales to operations to crafting project plans for implementations to tracking survey responses when projects are completed. It's an incredibly versatile tool that, with a little creativity, can produce amazing results.

Vorteile:

I love how accessible and customizable the product is. We're able to make it do so much to integrate various departments and help work flow across the organization.

Nachteile:

Some of the features aren't carried from sheet to sheet when you save as a Template or save a project as "new", and having to reconfigure alert rules can be time consuming.

My expirience of use Smartsheet

Kommentare: Smartsheet is a widely used collaborative work management platform that offers a range of features to help teams plan, track, and manage projects effectively. Here are some aspects of Smartsheet that I have highlighted as positive experiences:Powerful project management capabilities: Smartsheet provides users with a comprehensive set of project management tools. I can create and assign tasks, set due dates, establish dependencies, and track progress. The platform offers flexible views, such as Gantt charts and Kanban boards, allowing me to visualize and manage their projects in a way that suits my preferences.Seamless collaboration and communication: Smartsheet enables teams to collaborate efficiently and communicate effectively. I can share sheets with team members, allowing real-time collaboration on tasks and projects. The platform supports commenting, file attachments, and discussion threads, fostering collaboration and reducing the need for multiple communication tools.Customization and automation: Smartsheet offers customization options that allow users to tailor their workspaces and workflows to their specific needs. I can create custom templates, define automation rules, and set up workflows to streamline my processes. These features enable teams to automate repetitive tasks, improve efficiency, and standardize their work.

Vorteile:

1. Project and task management: Smartsheet provides robust project and task management capabilities. I can create and assign tasks, set due dates, track progress, and manage dependencies. The platform offers various views, such as Gantt charts and Kanban boards, to help visualize and manage projects effectively.2. Collaboration and communication: Smartsheet enables seamless collaboration among team members. I can share sheets, collaborate in real-time, and provide comments or feedback directly on tasks. The platform also supports file attachments and discussion threads, facilitating effective communication and reducing the need for multiple tools.3. Customizable workflows and automation: Smartsheet offers customizable workflows and automation features that allow users to streamline their processes. I can set up automated notifications, reminders, and approval workflows, saving time and ensuring tasks progress smoothly.

Nachteile:

1. Limited customization options: While Smartsheet provides customization options, I have expressed a desire for more flexibility in tailoring the platform to my specific needs. For example, I have requested additional customization options for visual elements, user interface, and form designs.2. Formatting limitations: I have occasionally faced challenges with formatting and layout options in Smartsheet. For complex or detailed formatting requirements, I have found the platform's capabilities to be somewhat limited compared to dedicated spreadsheet software.3. Performance with large datasets: Smartsheet's performance may be affected when working with extensive datasets, particularly in terms of loading times and responsiveness. I work with sizable projects or large amounts of data and have occasional delays or sluggishness.

Project Management in the Cloud

Kommentare: It does help us track projects and the alerts we've set up help keep users aware of deadlines. So for that, Smartsheet works well. We've found a workaround for the one area we've paid extra for--the reporting--that is deficient. The biggest selling point is its approachability: anyone that is familiar with a spreadsheet application should be able to intuitively understand how SmartSheet basically works. That at least removes the biggest obstacle for a project management solution being ignored: the difficulty of use.

Vorteile:

SmartSheet allows individuals and teams to work projects together, plotting milestones and critical paths, tracking tasks, creating alerts, and using gantt charts to quickly view how various team members are allocated and intersect. It does a good job of integrating with Office 365, allowing you to share links to files in OneDrive and to Skype within SmartSheet. The revamped interface makes it closer to working in Excel, which is the really the whole premise to Smartsheet: providing a familiar spreadsheet interface for working projects. To that end, there is a wealth of functionality for formatting cells to indicate project stages, task completion, etc. You can even apply conditional logic to have cells change color when a task reaches a certain stage. There are good controls for determining levels of access, so you prevent changes to your sheet except by authorized persons. Overall, it's a good tool for managing projects.

Nachteile:

The reporting functionality we paid extra for is a joke. Instead, we've resorted to pulling data into Microsoft's Power BI to create reports and visualize data. And like many other Cloud-based services, there's a core product and then tiers of functionality that cost significantly more. Smartsheet is a capable product, but I'm frankly unsure it's cost is justified by its maturity. I've had the feeling I've been paying for what's coming, not for what's already there. But since we've invested in it, I guess we'll stay the course.

Smartsheet 2 Year Review

Kommentare: Overall this has been a great program to use. With constrained budgets to work with, this offers tremendous bang for the buck. It is not very difficult for savvy users to become highly proficient with this product and develop organic business solutions.

Vorteile:

This product has revolutionized the way I manage my team. I am able to use Smartsheet to track many different projects and annual work goals for my team. My staff appreciate the increased autonomy Smartsheet has brought to us. Their goals and metrics are clear and they feel more ownership over their work. Other teams have started to use Smartsheet for their own business purposes and this is making its way through the organization.

Nachteile:

Some of the drawbacks about Smartsheet that makes it hard for our Data and Development Analysts to implement include the inability to paste a large number of rows into a grid. Our IT requirements also include having a test and development environment for the analysts to use and Smartsheet doesn't seem to have this. As a supervisor I would also appreciate it if the dashboard charts could be a little more Smart and pull data more dynamically from the source grids without me having to make manual adjustments. My colleagues would also like to see more ability to schedule blocks of time with the calendar integration like we do with Google Calendar. There is a workaround for this, but it isn't palatable for everyone.