Paylocity Erfahrungen

User friendly HRIS

Kommentare: Paylocity has been amazing through and through. We have been able to do so many great engagement activities thanks to Community. Managers are able to submit journal entries on the go for quick responses and feedback.

Vorteile:

We love the mobile capability for our team. Most features are accessible from smartphones, which helps our technicians in the field.

Nachteile:

The benefits of EDI transfers were more of an issue that it's worth implementing. Rates changes and the open enrollment spreadsheet is cumbersome. It's our least favorite product.

Paylocity lets you see YOUR HR info!

Kommentare: I like that as a supervisor, I can edit and change the employees punches if they are not saved in real time. I can easily see the timesheets and know how many hours everyone has. The app needs improvement but the website is easy to navigate and you can pull tax info and print pay stubs easily.

Vorteile:

I value the features that Paylocity offers with time keeping, w-2 and tax information, wages, time off requests and daily punches because they can all be easily accesses by each employee at their own leisure. The time keeping features are wifi (IP) address specific as to allow employees to clock in /out from their own devices on wifi.

Nachteile:

The biggest issue I have with Paylocity would be that it rounds punches up or down depending on the actual minute on the hour. Let the minutes count for what they are. The app is also a disaster.

Great for small to mid-size US organizations.

Kommentare: We did not have a good experience with Paylocity. While the customer service was good, the product is not good for international employers. Reporting was never right, because the data they put in from implementation was entered incorrectly and we could never get it fixed after that.

Vorteile:

Paylocity was very user friendly and pretty much plug and play after implementation.

Nachteile:

Paylocity is not a good tool if you have people in multiple countries, because each company is set up like a different company and they don't necessairly talk to one another.

Paylocity simplifies HR and payroll administration

Kommentare: Paylocity allows us to centralize our human resources and payroll data, making management more simpler. Our efficiency and precision will both increase as a result of this. The unified system not only helps us save time, but also lowers costs.

Vorteile:

Paylocity's user-friendly interface streamlines and automates HR and payroll processes for better management. Our platform provides streamlined processes and thorough reporting tools, guaranteeing effective administration and meeting regulatory benchmarks. Because of this, Paylocity is an essential tool for any company.

Nachteile:

Paylocity's mobile app is currently more limited in functionality than the desktop version. If the app were upgraded and expanded, the user experience would be more in line with that of the desktop version.

Payroll and Benefits

Kommentare: My experience has been great. I love the ease of use and I love the app as well as a reference if I need to enter time off or access paystubs. It's great!

Vorteile:

I like how easy it is to not only use paylocity, but how simple the process is to update bank accounts and other personal information. I also like that it's simple to sign up for and locate benefits.

Nachteile:

I have no cons to offer because paylocity does everything that I need from a user standpoint. It works as it should.

Paylocity

Kommentare: Overall paylocity gets the job done. With being able to do just about everything u need to keep track of employees time and information helps alot.

Vorteile:

I like how i am able to keep track of what i worked for the week, how can submit pto time for approval without any issues and how can view my tax documents, and can clock in and out on the app for my phone if need be.

Nachteile:

How it freezes when trying to go to certain tabs and when trying to clock back in from lunch, and how the app for the phone sometimes wont let u in at all.

REVIEW OF THE APP

Vorteile:

ITS EASY TO NAVAGATE THE APP CAN GO ON THE APP AT WORK AND AT HOME

Nachteile:

I DONT THINK THERES ANYTHING I DONT LIKE ABOUT IT

Total tracking

Kommentare: I can access my account on a desktop or my phone on the app. It is very useful for requesting time off or tracking my income.

Vorteile:

I like that I can totally track my pay, paystubs, employee communication, recognition and stay in the know when there is important things going on at work.

Nachteile:

Sometimes I feel like I have to jump through hoops to reset my password. But I understand that there are confidential items in my account.

Colorful Representation of Payroll

Vorteile:

I like that it is easy to compare previous pay stubs as well as the feature to track spending on transportation.

Nachteile:

Last time I checked (could have changed), I would like to see a page that explains what all the taxes and deductions are for, weighing pros and cons. It would be convenient to see it spelled out somewhere. Also, the new Paylocity app is not as easy to navigate as the website.

Payroll Application

Kommentare: Perfect for the number of employees in our company.

Vorteile:

It's user friendly. All in one payroll.

Nachteile:

Some glitch whenever running a report...

Great product; a lot of personnel changes recently

Kommentare: Overall, Paylocity has really helped my organization come out of the "dark ages". I love that we are no longer a paper and pen company!

Vorteile:

I love the Paylocity platform! It's intuitive and I like how most of the functionality "speaks" to each other (i.e. you can send hires in the recruiting function over to the onboarding function and then over to payroll).

Nachteile:

Within the last year I have had a LOT of change in my account managers - both my main rep and my benefits rep. It's a bit frustrating because I was working with my old reps on stuff that the new folks don't necessarily know about and then I have to explain the issue all over again.

Very Intuitive and User Frendly System

Kommentare: I have worked in many systems and Paylocity is by far my preference. Their implementations are smooth and their product is exactly what they promote it to be. Their robust reporting features have allowed us to better support our finance team in creating more accurate financial backup. The ease of use for our users has created more accurate timekeeping and labor cost allocations.

Vorteile:

Paylocity is very a very intuitive system. All of our team members, from the more computer savvy to the infrequent computer users liked the ease of use of Paylocity.

Nachteile:

I really don't have any negative feedback. Paylocity is very good about collecting feedback from customers and working to implement changes in the software to meet their clients needs. Many companies say that, but I have witnessed in many instances that Paylocity has DONE it.

Review for Paylocity

Kommentare: I am satisfied with the product but the service aspect of it can be improved.

Vorteile:

The product has great payroll ability, and it has been mostly reliable so far. I like that it is easy to maintain data integrity in the system, and the self-service portal is also very helpful. Being able to manage benefits and payroll in one system is a big plus.

Nachteile:

Wish it has more integration such as BambooHR. It also takes a long time to build an integration(3+ month for our 401k vendor). The spending accounts function also needs to be improved as it operates on a separate platform and the employee experience is subpar.

Good HR and Payroll System

Kommentare: Overall, we are happy with Paylocity; however, there are a few things, like I mentioned earlier that seem a little behind the times.

Vorteile:

I find the reporting feature to be robust because the reports available contain all of the information I need to report on. E.G., Date of Hire, Supervisor name, employee list, payroll data.

Nachteile:

The paid time off balance information really needs to improve. Currently, employees don't see any accrued or used PTO until the next payperiod (semi-monthly). Employees would like to see their balance in real time.

Paylocity is a game changer

Kommentare: This software has transformed how we work as an HR team. Further, it has made day to day processes easier and put data in the hands of leaders quickly, where in the past both things would have been highly time consuming and often paper based.

Vorteile:

Everything? We are using time and attendance, payroll, benefits administration, learning, surveys, applicant tracking, and onboarding. We also use data insights frequently. If I had to pick a favorite right now, it would be learning (the LMS), as we have used that a great deal over the past year of working and training as a remote workforce.

Nachteile:

None that I can think of. When we have had an issue, the support team is quickly able to address the issue and we are always seeing system improvements.

Paylocity really works for us

Kommentare: Overall the customer support is one of the best I ever dealt with.

Vorteile:

all the features for the price...I can post jobs, manage applicants, onboard them, and move them to Payroll with one system...

Nachteile:

The employee training and compliance training is lacking and I don't appreciate them charging a price for these features that seem to me should be included.

Some flaws, but still probably the best HR system I've used.

Kommentare: Overall experience has been positive. Can escalate service issues with Paylocity sales staff as needed.

Vorteile:

The system is constantly being updated. Previous issues I've had with the system, such as confusion on how job descriptions are listed have been fixed in future updates.

Nachteile:

Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.

Paylocity our trusted partner

Kommentare: Overall very positive. Implementation went very smoth

Vorteile:

Comprehensive HRIS system. We use for payroll, benefits, onboarding and time & attendance. Mobile app is good.

Nachteile:

I can't think of anything at the moment.

Paylocity User 5+ years

Kommentare: The system works well once configured properly and its price point is strong; the system has a broad set of capabilities to meet a wide range of needs however implementing these various solutions can be frustrating as the customer support model is, in my opinion, flawed. A single point of contact is assigned however anything involving system changes or functional additions requires the issue be assigned to an 'internal team' where queues tend to be extremely long.

Vorteile:

The product has excellent, though not intuitive, report writing capabilities.

Nachteile:

Implementation was a challenge; platform has week customer support often taking days, or even weeks, to have issues resolved when they crop up. The system is complex, as most powerful systems are, and finding employees with experience with the platform is difficult.

So many functions - so many complications

Kommentare: The customer service team is on call all the time. The trainings are super helpful and they really want to help you. They did everything they could that their system allowed for and the tried their hardest to help transfer and transition as much data as possible. Not everything updated during the last update and we had to manually a lot of profile and payroll issues because of this. Because of how amazing their support team is, they get a lot more stars. Also, there's so many functions, I haven't even used them all!

Vorteile:

Paylocity is really amazing. I love the community/engagement section. I love that there is so much data you won't even know what to do with it. I love that the historical information you put in actually has a purpose beyond storage. Information is analyzed internally by the system and gives you insights. The LMS system provided has so many great trainings not just as an admin, employee, or supervisor using the actual software, but also for other types of leadership and soft skill training too! Onboarding is AMAZING. You can track every little thing, include every document needed, it walks the admin and the employee step by step so you can't miss a thing and you can assign tasks to people in the company!

Nachteile:

l know I said I love this software but by jove, it also drives me CRAZY how hard it is to navigate and how some functions that our Paylocity support team has let us know many people complained about and that they are "working on the feature". Offboarding is a NIGHTMARE. Everything I listed about onboarding, not a single feature is available when an employee separates. IPP goals don't let you list team goals! Only individual and department and cross functional collaborate goals. UGH. You have to go into settings and configure your workflows all the time! WHY! The dashboard is TOO confusing for some people-this is NOT technologically inept friendly at all. You cannot change your view to the employee view to see what they are having issues with unlike our last HRIS system. This is very very frustrating because I can only navigate and let the employees know where to do and provide resources but not see what they are seeing and work from the back end for them. A lot of their data insights are worthless when you transition. It's literally like starting from scratch. Even if you have tons of history from your old system, they don't translate and you have to wait 3-6 months before you can start taking advantage.

Highly Recommend

Kommentare: Overall, I've been really really with Paylocity. I think they've done a really fantastic job updating the system for COVID related issues such as FFCRA, ERC, etc. For that, I am very very very thankful.

Vorteile:

The customer service is really great. I am able to call my dedicated service person any day of the week and they know me and my needs. If my dedicated service person is ever unavailable, then the other reps i contact are very helpful as well.... you don't see this with every HRIS system. They also seem to care about our requests for system improvements which I think is critical. I find this system fairly easy to use given my experience with other systems. The reporting is good for the most part although some custom reports cost extra which is not cool. I have really enjoyed the in-person conference offered to clients especially since they let clients meet one-on-one with the actual product developers and ask questions and make suggestions for needed upgrades. Upgrades come on a regular basis and are available to users immediately without changing "products" which is fantastic compared to some other vendors.

Nachteile:

The modules i am not using like applicant tracking, recruitment, onboarding, benefits management, etc. aren't really built out enough to make them worth the high price. I still have to use other software for all of those services because i've found better vendors that do most of what i need and they aren't as expensive as the Paylocity add-on. It's too bad, because I'd really like to use one system for everything. Upper management is not accessible which is disappointing. There is no way to add volunteers and independent contractors into the HRISI system for free - this is usually available from HRIS systems.

Paylocity Rating

Kommentare: Time and Efficiency Savers:
1)We were able to go from a paper based evaluation process to an electronic based process with Paylocity.
2) We we able to go from a paper expense report to an electronic based process where the expense flowed automatically from employee to supervisor to their paycheck.
3) ACA reporting is handled by Paylocity.
4) Benefits Open Enrollment is now electronic with Paylocity. The employee elections, changes, deletions, all flow from HR directly to the carriers. No more having to log-in to various carrier portals to make these changes.
5) File feeds are big time saver.
6) We saved money on employee training courses by using the training courses offer by Paylocity.
7) Paylocity offers many compliance dashboards that saves time and money as it flags errors in real time.

Vorteile:

1) You have a dedicated Account Manager. 2) I have worked with a few payroll companies during my HR tenure and Paylocity by far is the best product on the market. It is so user friendly. Employees love it because it is easy to use, it has a mobile app, and anything they need related to payroll and benefits is in one place. 3) Transferring from our old payroll company to Paylocity was an easy transition. Paylocity provides you with a dedicate account manager for payroll and time entry. The do all the work. 4) Compliance with Paylocity cannot get an easier. There are Compliance Dashboards, ACA Reporting Dashboards, Year End Reporting Dashboards. Everything is configured in the system and ready for your review in each of the Dashbaords. 5) Paylocity has the most user friendly Reporting feature I've seen in any product. Lots of standard reports. Easy to use custom reporting featuring. 6) Lots of module that you add as you need, Perf Mgmt, Expenses, Recruting, On-Boarding, to name a few. 7) Performance Mgmt module is so easy to set and customize to your needs. Employees loved using it. It includes a Journal feature that the managers can keep notes throughout the year.

Nachteile:

No Cons. I've used other payroll companies in the past, Paylocity far exceeds all of them.

We use the Payroll Management module primarily.

Kommentare: I have been pleased with Paylocity and the support.

Vorteile:

I like that I can always call and get help if I ever forget how to access a feature or perform a task. I've also been impressed with Paylocity's ability to stay on top of the legislative changes over the past year (mainly due to COVID-19).

Nachteile:

We've recently seen a demonstration of a competitor that would help my co-worker in HR. The competitor's software can track when licensing, etc. is going to expire and automatically send email or text reminders to the employee and follows up to make sure they complete the task. They also have a way for employees to acknowledge receipt of documents specific to them. Paylocity's system (as of the last time I checked) only allows you to make the documents available to all staff whether or not it applies to them.

Solid Payroll Platform for Small to Medium Size Businesses

Kommentare: If you are a small to medium size business, this could be a great vendor for you. However, if you predict growing to a large enterprise level company down the road, it may be best to consider other vendors who can scale with you. In our experience, we outgrew Paylocity's functionality, and its system limitations caused us to move to another vendor. That is not to the fault of Paylocity however; I'm sure Facebook doesn't use Quickbooks!

Vorteile:

Payroll platform is fairly robust compared to other systems targeting the small/medium size business demographic. Customer support and Reporting Suite is above average. I never had any problems with working with them at a company with around 150 employees. Cloud-based system is fast and nimble. Year end process was fairly painless. Can handle high-frequency payroll (we process weekly). Low processing time from pay period end to payday (Next day). Pricing is competitive!

Nachteile:

The software is comprised as modules. Not an all in one solution out of the box. We utilized the HRIS and Payroll modules of Paylocity. I prefered the Payroll system over the HRIS, which seemed to be more of an afterthought. Implementation and support quality is not the best I've seen compared to other vendors. We ultimately transitioned to a larger payroll vendor with more robust functionality once our company grew to about 250 employees and do not regret it.

Easy Payroll for Smaller Business

Kommentare: Overall, our experience has been positive. In the 18 months that I have been at this company, however, we have had 4 different sales people assigned to us. Each time there is a change, they reach out to try to upsell us additional products that we do not need. I have had the same conversations several times, as the notes do not seem to transfer from one account rep to the next. Our team has also received several solicitations from Paylocity, as our legal name (which is on our account) is not the same as our dba.

Vorteile:

Paylocity is a user-friendly system. The Employee Self-Service interface is easy for the employees to use. It is easy to add new employees and process the payroll. The system also directly interfaces with our benefits provider, so our new hire and open enrollment processes are seamlessly integrated with little to no adjustments on my part. The system is a la carte, so you don't need to implement products that you don't need.

Nachteile:

The issue resolution process could be better. We are assigned a dedicated Service team member (and appropriate backup), so all requests go through them. In some cases, Service can handle the request quickly, but some take significant time and escalation. They also act as a go-between for the Tax team, so something as simple as updating an Unemployment Tax Rate can often be delayed.