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Über JazzHR

JazzHR hat es sich zur Aufgabe gemacht, Rekrutierung und Einstellung einfach, effektiv und skalierbar zu machen, unabhängig davon, welches Wachstum dein Unternehmen verzeichnet.

Erfahre mehr über JazzHR

Vorteile:

Ease of use, customer support, dedicated account manager.

Nachteile:

My HR team set up the job posting and I was only in charged on the recruitment and viewing candidates on JazzHR so maybe it is a settings that we forgot to check.

Bewertungen zu JazzHR

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.4
Kundenservice
4.3
Funktionen
4.1
Preis-Leistungs-Verhältnis
4.4

Weiterempfehlungsquote

8.2/10

JazzHR hat eine Gesamtbewertung von 4.3 von 5 Sternen basierend auf 475 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (475)

Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Verifizierter Nutzer auf LinkedIn
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Recruiting Made Simple with JazzHR

5.0 letztes Jahr

Kommentare: Overall, JazzHR has been a highly effective tool for managing our recruitment process. Its user-friendly interface, robust applicant tracking system, and seamless integration with job boards and social media platforms make it a top choice for businesses of all sizes.

Vorteile:

I have found JazzHR to be a highly effective tool for managing our recruitment process. Overall, I would highly recommend it to any business looking for an efficient and streamlined way to manage their hiring process. One of the major pros of JazzHR is its user-friendly interface. The dashboard is easy to navigate and provides a clear overview of the recruitment process, including job postings, applications, and candidate statuses. Additionally, the software integrates seamlessly with various job boards and social media platforms, making it easy to post job openings and attract a diverse pool of candidates. Another strength of JazzHR is its robust applicant tracking system. It allows for easy tracking of all applicant data, including resumes, cover letters, and interview notes, which can be shared among hiring managers and team members. The software also includes automated reminders and notifications, ensuring that candidates are never lost in the shuffle.

Nachteile:

One potential downside of JazzHR is that it can be a bit overwhelming at first, as it offers a wide range of features and customization options. However, with a little training and practice, users can quickly get up to speed and take full advantage of its capabilities.

Jason
Executive Vice President, Human Resources in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Jazz Happy Customer

5.0 vor 5 Jahren

Kommentare: It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.

Vorteile:

The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.

Nachteile:

Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 10’000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A promising ATS but way to go

4.0 vor 2 Monaten

Vorteile:

1. Team is super helpful 2. Flexible for customization 3. Good dashboard and easy to operate

Nachteile:

1. Candidate management and tagging is not efficient 2. API integrations is not flawless 3. Mobile version needs upgrade

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Baumaterial, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You get what you pay for

1.0 vor 6 Jahren

Kommentare: Track all applications electronically and post to job boards with one click.

Vorteile:

The system is very inexpensive and much better than having not ATS. -It posts to several free job boards with only one click. -Store, track, and update all applications in one place. -You can communicate with applicants through the system. -You can leave comments and keep record of multiple applications for an applicant. -You can send emails in bulk.

Nachteile:

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features. -The reports features are very complicated and not very practical -The screening and interview features are not realistic in our environment -Missing basic features like automatic replies when changing status -Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is. -The sales, customer service etc. have obviously never been involved in hiring -They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring. -Calendar feature does not sync with all versions of outlook making it completely useless -The design features and look are horrible -To post on paid sites you must save credit card information that all Admins have access too.

Annie
Recruiter in USA
Öffentliche Sicherheit, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Just implemented but thinking of changing

4.0 vor 3 Monaten

Kommentare: Their service has gotten better but i think we need to try a different system.

Vorteile:

easy to use, inexpensive for what you get

Nachteile:

reporting, the offer letter tokens can not be changed so you have to substitute tokens that are not titled correctly. very messy and makes the whole process frustrating

Jessica
Jessica
Game Programmer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

JazzHR helps keep everything organized and in one place

4.0 vor 2 Jahren

Kommentare: We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.

Vorteile:

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Nachteile:

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Stephen Joshua
Technical Recruiter in Philippinen
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ATS for New/growing companies

5.0 vor 2 Jahren

Kommentare: It was a great experience overall. The after sales are also responsive to any queries or requests.

Vorteile:

JazzHR has been fruitful to our growing company. We were able to find the type of candidates we are looking for. The candidate database is diverse.

Nachteile:

Maybe the UI/UX of the application could have been improve to something more interactive or too formal-looking.

Antwort von Employ

vor 2 Jahren

Thank you so much for the feedback, Stephen! We are so happy to hear JazzHR has helped in the growth of your company. Wishing you and the company great success! Your suggestion for an easier UI will be noted for improvements moving forward. Please let us know if you ever need anything.

Jennifer
Recruiting Manager in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Confusingly good

5.0 vor 5 Jahren

Kommentare: In my career, I've used over 10 applicant tracking systems and none of them have been as easy or straightforward as HR. I'm left baffled that it is not the industry leader and by the cost of the product. It does not have all the bells or whistles of a Lever or Greenhouse, but a lot of companies (like mine) just don't need that.

Vorteile:

Easy of use UI Customer Support Daily Use Price

Nachteile:

Still working on integrations with other platforms

Akshay
Team Lead in Kanada
Computer-Software, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simplify your entire hiring process

4.0 vor 3 Monaten

Kommentare: It's been a great experience. The tool has free'd up a lot of time in our team we were not utilizing. It is definitely a tool worth investigating if you are on the market for something new and modern!

Vorteile:

Their pricing is transparent and every plan (including the basic hero plan) has unlimited users. They also have one click posting to dozens of different free and paid job boards. They also have plenty of integrations with different tools like Monster and Zenefits that automate workflows and reduce the amount of heavy lifting required

Nachteile:

The learning curve can be steep at first considering the amount of features, but with tutorials and time it gets easier.

Freo
Founder in Philippinen
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great tool for recruitment with powerful analytics

5.0 vor 3 Jahren

Vorteile:

The software is easy to use, has a lot of built-in relevant fields. It has built-in integrations to different softwares and even has data pulling API. They have comprehensive reports that you can further customize to help check and improve your process.

Nachteile:

We have only started using it and so far it is far better than previous tools we have used.

Jill
Human Resources Generalist in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

JazzHR gets 5-star rating! You're HIRED!

5.0 vor 6 Jahren

Kommentare: I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.

Vorteile:

JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience. It's also very helpful to the employer as it provides customization per job posting, knock-out questions/answers to alert us at a glance if the candidate lacks education or relevant work experience, etc. It stores all incoming and outgoing emails as well as submissions, so nothing is lost! JazzHR provides the recruiter the opportunity to download a comparison chart of all or certain candidates to quickly compare apples to apples side by side. It provides the employer the option to use a calendar system. It helps us to quickly post our job openings on popular websites for no fees and others for additional fees. It's a GREAT resource! JazzHR has an intuitive process from initial job posting through hire, and for an additional fee would provide onboarding (sending/signing offer letters online), too. Another BIG "Pro" is that JazzHR has been very responsive to my suggestions. Their product is already robust and easy-to-use by both candidates and recruiter/employer, but I've made some suggestions and have seen them implement some of my suggestions and that pleased me!

Nachteile:

We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Implementing JazzHR has allowed us to dramatically improve our recruitment efforts!

5.0 vor 6 Jahren

Kommentare: Using JazzHR has greatly improved the success of our recruitment efforts and increased communication among our managers and recruiters.

Vorteile:

JazzHR is very user friendly. It is easy to navigate the site, and there are a lot of features that are customizable - such as categories to easily narrow down search results, email templates, and workflows that automatically trigger notifications and tasks to different people. The ability to send our job posting to so many free job boards has been fantastic and saves us countless hours per job when we don't have to manually post on those sites. It integrates seamlessly with our website, so it is very easy for job seekers to find our open positions. They host tons of free webinars so that you can learn about the new features that they are constantly rolling out. The capability to create and send forms for an electronic signature through the HelloSign integration has been a huge improvement from our outdated process of trying to send and collect original documents through the mail. We always get helpful, speedy customer service whenever we have questions.

Nachteile:

One feature that would be really beneficial for us is a place where the hiring team can communicate and discusss the job itself. There is a discussion page for each candidate, but if anything changes with the job requirements - like the hours, schedule, location, etc) - we can't communicate that within Jazz within putting it on a candidate's discussion thread.

Sarah
HR Director in USA
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

HR Director

5.0 vor 5 Jahren

Kommentare: My experience has been very positive. Once we purchased JazzHR, my sales rep was still present along the onboarding process. He didn't ditch us and made sure that we were connected to all the right people to work out any issues or questions we had. I will also say that we didn't have many issues in transition. We demo the system for a little bit and once our decision was made, it was just a matter of making our posting page with JazzHR live on our site. The company is very responsive to email and chat sessions.

Vorteile:

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

Nachteile:

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

Stefan
HR Manager in Indien
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Your Customizable Hiring Platform - Everything You Need

4.0 vor 5 Jahren

Kommentare: Cost effective, Time-saving, user friendly and helps you keep track of the candidates in progress. Their support team is quick at responses and resolutions. the best thing about Jazz HR is that they receive resumes from quite a few job boards and present them to you on one platform.

Vorteile:

Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.

Nachteile:

When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

If you need a new applicant tracking system, pick this. Super modern!

5.0 vor 6 Jahren

Kommentare: Relatively low cost, easy to use, live agents, modern & you can recommend ideas that go on their roadmap and eventually get implemented.

Vorteile:

Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.

Nachteile:

Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.

Bailey
Talent Acquisition Manager
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good Software that I think (hope) will get better

3.0 vor 8 Jahren

Kommentare: JazzHR is very intuitive, it's easy to use, it does a great job parsing, it offers e-signatures, and makes on-boarding very easy. It has a nice, clean interface, and the buttons are in places that seem familiar. The staff is very friendly and supportive. Sometimes there are self-help options only. I've had a lot of trouble getting my outlook and calendar to sync since we use Office365. Our IT team has needed to get involved as well. My big gripe is that they don't have to report for activity in "Discussions". Since I source most of my candidates proactively without waiting for them to apply, I depend heavily on keeping good notes and need to be able to run reports for the profiles I last opened or notes I last made-- or made within a specified time frame. Unfortunately, I can't do that and it's been a major drawback since that wasn't clear early on. They do have a feature request function though, and I have requested that functionality. We'll see what happens. It is also not as customizable as I was told. I rely on the phone, not email. I quite often only have a phone number as well since I don't bother storing work emails for passive candidates. This is a problem because Jazz uses email as the primary means of sorting candidates and mandates email be put into their profile.

Vorteile:

- easy to use - friendly staff - Great UI - Great parsing of resumes - Easy to upload candidates and automate processes - eSignatures are easy and store in candidate profiles

Nachteile:

- Lots of self-help troubleshooting - Trouble for connecting to legacy systems (could be our fault) - Can't run reports for activity from previous day - Reports seem basic - Not customizable in the candidate profile layout or required fields

Aubree
Talent & Operations Manager in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Abysmal Customer Service

3.0 vor 5 Jahren

Vorteile:

The UX is nice and the software is easy to learn. All-around JazzHR's interface and usability are no better or worse than most competitors.

Nachteile:

Horrid experience. From implementation to customer service and support, we've never had a good experience with anyone from JazzHR. The representative who gave us the demo was completely lacking in knowledge and could answer very few of the questions our team had for her about the ATS. When our team had an issue with removing evaluations they relayed there was nothing they could do and mentioned they'd make a note of this issue to the technical team. When we sought to suspend the service our account representative was in no way helpful and continuously repeated whatever script he was reading from. I would never recommend an ATS or any other product with such horrible customer service. Regardless of the quality of the product, there will come a time when you need to communicate with customer service/billing/tech support. With Jazz, that experience will not be great or even productive.

Angela
Associate Talent Acquisition Partner in USA
Einzelhandel, 5’001–10’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for smaller companies

3.0 vor 2 Jahren

Kommentare: I liked JazzHR when I worked for a smaller company, however when i compare to a bigger software like Workday, I think JazzHR is not my first choice.

Vorteile:

I think this software was really great for lower volume of candidates or smaller companies.

Nachteile:

I think there were features that were not utilized or maybe not even created that made it unfavorable.

Colleen
Human Resources Manager in USA
Groߟhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great value and easy to use. JazzHr helps keep my recruiting organized (and our team!)

5.0 vor 6 Jahren

Kommentare: Helped organize our recruiting process, and allows my assistant to help in the process as well.

Vorteile:

The ease of use - it's user friendly. And they always send email updates when they introduce a new feature with a webinar you can sign up for (or just get the info afterwards). I love that you can customize your emails, schedule an interview and even customize your interview questions right there. And the option to move a candidate forward, reject them, add an offer - makes everything much easier and more organized. I also love the bulk mailing feature!

Nachteile:

The integration with some paid job posting sites is a little lack luster but I think that has more to do with the recruiting sites (like Indeed) since they prefer to have their own direct customers and charge PPC.

Arpita
HR in Indien
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

To use Jazz Hr you have to be Tech Savy!!! :)

4.0 vor 7 Jahren

Kommentare: It helped in streamline of our recruitment process, also helped to track the assessment feedback of different hiring managers / panel.

Vorteile:

I like the entire features of the software specially the "Role Model" feature it becomes easier for us to screen the profiles similar matching to the role model.

Nachteile:

1) There should be bulk selection option of profiles. 2) The candidates who are directly applying through Jazz portal should not be visible to external recruiter or even they should not receive the email. (They should be restricted visibility to direct candidates applying from website, linkedin, free portals etc )

Christian
VP of HR & Finance in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Applicant Tracking System!

4.0 vor 6 Jahren

Vorteile:

Very easy to use, interactive, and has streamlined our recruiting process from sourcing to interviewing. There are many APS's out there,and a lot are similar, but what set Jazz apart was the customer service/support from prior to purchasing through implementation , they were very helpful and flexible.

Nachteile:

The one item I had trouble with at the start was getting buy-in from senior level management, but our Jazz rep was willing to run through numerous demos to show how easy the platform is to use, and the amount of time it would save hiring managers.

Jill
Partner in USA
Personalwesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great software, not for recruiting firms

4.0 vor 5 Jahren

Vorteile:

Very easy to use, and loved the interface.

Nachteile:

Was not set up for a recruiting firm. I am guessing this would be ideal for an HR department within a company

Laird
Director Talent in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gets better and better and better

5.0 vor 8 Jahren

Kommentare: I have been a Jazz user for the past 2.5 years. By far the best and easiest ATS to work with from Day 1. No need to have a pricey consultant come in and do the set up and training, no need to waste time in long and boring training classes, very easy to use and navigate and using additional features on the Administration side are very easy to pick up and learn. The reporting feature is straight forward. It gives you reports that you need and if need to download them just export to CSV and make your pivot tables etc. New features are constantly being rolled out and implemented which other companies would make you pay for the added functionality, not Jazz they provide the new features for free or in some cases where it is a 3rd party application they may charge a nominal fee. Scheduling interviews is a breeze.

Vorteile:

Ease of use

Nachteile:

That it didn't come out 10 years ago.

Kim
CEO in Kanada
Outsourcing/Offshoring, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

JazzHR is a great tool for recruiting. It's easy to implement and user friendly.

5.0 vor 6 Jahren

Kommentare: Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.

Vorteile:

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Nachteile:

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

Melissa
HR Generalist in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

JazzHR

4.0 vor 6 Jahren

Kommentare: JazzHR is a great product and for the price point you cannot beat it!

Vorteile:

For the money, you cannot beat JazzHR. Its an affordable option and has solves a lot of our recruiting admin needs. We love being able to send mass emails to candidates and sort them by the different jobs we have

Nachteile:

We have two separate locations that we recruit for and we could not integrate the two together. We had to create two separate accounts so we constantly are logging off and back in under the different accounts.