--- description: Detaillierte Informationen über SendGrid zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SendGrid Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [E-Mail-Tracking-Software](/directory/31325/email-tracking/software) > [SendGrid](/software/1004681/sendgrid) # SendGrid Canonical: https://www.capterra.ch/software/1004681/sendgrid Seite: 1 / 31\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1004681/sendgrid?page=2) > SendGrids Cloud-basierte Email-Infrastruktur entlastet Unternehmen von den Kosten und von der Komplexität, eigene benutzerdefinierte Mail-Systeme beizubehalten. > > Bewertung: **4.2/5** von 753 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet SendGrid? SendGrid dient jedem, von unabhängigen Entwicklern bis hin zu Unternehmen. Jeder, der verlässlich E-Mails aus seiner Anwendung aus senden muss, kann SendGrid verwenden. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 753 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Twilio - **Region**: San Francisco, USA - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: $ 15.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Argentinien, Australien, Brasilien, Chile, China, Deutschland, Frankreich, Indien, Irland, Israel, Japan, Kanada, Kolumbien, Mexiko, Neuseeland, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Taiwan, Vereinigte Staaten und 2 weitere ## Funktionen - A/B Testing - API - Abonnenten-Management - Alarmfunktion / Benachrichtigungen - Anpassbare Felder - Autoresponders - Berichterstattung / Analyse - CAN-SPAM Compliance - Catch-all-Servererkennung - Domainprüfung - Drag-and-Drop - E-Mail-Management - E-Mail-Tracking - E-Mail-Vorlagen - Engagement-Tracking - Ereignisgesteuerte Aktionen - Erkennung von Wegwerf-E-Mails - Formularerstellung und -design - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Klick-Tracking - Kommunikationsmanagement - Kontaktmanagement - Kundenhistorie - Kundensegmentierung - Listen-Management - Mobile Optimization - Nachrichten-Personalisierung - Real-Time Notifications - Simple Mail Transfer Protocol (SMTP) - Spam-Blockierung - Syntaxüberprüfung - Team-Management - Unterschriften-Management - Vorlagen-Management - WYSIWYG-Editor - Workflow Automation - Zielseiten / Web-Formulare ## Integrationen (6 insgesamt) - Google Analytics 360 - Google Cloud - Heroku - IBM Cloud - Microsoft Azure - WordPress ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [E-Mail-Tracking-Software](https://www.capterra.ch/directory/31325/email-tracking/software) ## Ähnliche Kategorien - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) - [E-Mail-Programme](https://www.capterra.ch/directory/30553/email-management/software) - [Email Verification Tools](https://www.capterra.ch/directory/31341/email-verification-tools/software) - [E-Mail-Tracking-Software](https://www.capterra.ch/directory/31325/email-tracking/software) - [Transactional Email Software](https://www.capterra.ch/directory/31564/transactional-email/software) ## Alternativen 1. [Gmail](https://www.capterra.ch/software/202338/gmail) — 4.8/5 (13485 reviews) 2. [Brevo](https://www.capterra.ch/software/132996/brevo) — 4.6/5 (3492 reviews) 3. [Mailchimp](https://www.capterra.ch/software/110228/mailchimp) — 4.5/5 (17645 reviews) 4. [MailerLite](https://www.capterra.ch/software/136603/mailerlite) — 4.7/5 (2318 reviews) 5. [Constant Contact](https://www.capterra.ch/software/31898/constant-contact) — 4.3/5 (2935 reviews) ## Nutzerbewertungen ### "Trusted SMTP service" — 5.0/5 > **Milton** | *12. August 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It has always been a fundamental tool for the development of email campaigns. It has been a reference against other companies. > > **Nachteile**: Possibly the price is a determining factor. Today there are many competitive tools that can cope. In general, there are no complaints. > > My experience with Sendgrid has always been good, there are no problems with their shipping system, their builder is great and their API integrates with many other tools. ----- ### "My Journey with sendgrid" — 5.0/5 > **Verifizierter Rezensent** | *17. Januar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Sendgrid is so seamless that if we have send one mail or a million its always reliable and send all mails seamlessly. > > **Nachteile**: Free Plan have strict limit for number of mail you can send, that make difficult for upgrade without testing it proper. > > Overall Experience is very good, like i can trust on sendgrid with my eyes closed. ----- ### "A Tale of Incompetence: SENDGRID's New Heights of Customer Disservice" — 1.0/5 > **John** | *8. April 2025* | Marketing & Werbung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing now, 7 days later I an still waiting for a call back, You cannot run a business with support like that. > > **Nachteile**: They have got to big to care about customers > > A Tale of Incompetence: SENDGRID's New Heights of Customer Disservice Let me paint you a picture of the absurdity that is SENDGRID’s latest “feature.” Imagine a world where you can \*control the IP addresses\* that log into your account. Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked from accessing your own account. Brilliant, isn’t it? Now, let me share my personal experience with this stroke of genius. SENDGRID, in all its wisdom, decided to activate this new feature, effectively locking me, my admin, and my tech team out of our accounts. And what was the solution offered by this beacon of customer support? "Take a ticket and wait." Yes, wait. For seven excruciating days. When they \*finally\* deigned to call me—at the oh-so-convenient hour of 12 midnight, no less—what followed was an exercise in sheer absurdity. The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature. Yes, you read that right: log in to an account from which I was explicitly locked out. Now, I don’t throw around the word “idiot” lightly, but in this case, it feels inadequate. After multiple emails to their elusive “customer service,” I explicitly explained that the IP block feature prevented access. And yet, the response I received? A resounding non sequitur that makes one question whether anyone at SENDGRID actually reads emails—or possesses basic comprehension skills. As a direct result of this farcical chain of incompetence, I have now lost two major advertising accounts worth $12,000 AUD annually. And what was the response from SENDGRID? A tone-deaf “Sorry, I understand your frustration, but we were busy.” Busy. Of course. Too busy to care about their customers or even pretend to provide support. Here’s the bottom line: if you value your time, money, or sanity, I urge you to \*avoid SENDGRID at all costs\*. They’ve clearly become too big to bother with pesky things like customer service, and their disdain for their users is palpable. ----- ### "Ok for individual email sends, not ideal for automations." — 3.0/5 > **Hayley** | *2. April 2026* | Computer-Software | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Sending individual email campaigns is simple and their design editor is easy to use as a non technical user. > > **Nachteile**: Their email automations aren’t very dynamic and aren’t easy to edit after they are set to live, it’s especially frustrating you can’t edit time between emails once an automation is live. > > My experience has been ok but not great. I’ve run into bugs that the support team hasn’t been able to help with and often feel limited by the automation capabilities. ----- ### "A Powerful Email Sending Platform." — 5.0/5 > **Verifizierter Rezensent** | *4. Januar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: 1- SendGrid provides customizable email templates. 2- SendGrid offers robust API support, which makes it easy for developers to integrate email sending into applications. 3- SendGrid has 24/7 customer support, including chat, email, and phone support for premium users. > > **Nachteile**: 1- Sometimes customer support response times can be slower. > > My experience with sendgrid is very much satisfied. It provides a lot email customization. ----- Seite: 1 / 31\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1004681/sendgrid?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/1004681/sendgrid) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten