Was ist Neon CRM?

NeonCRM ist eine cloudbasierte NPO-Software (Non-Profit-Organisationen), die Tools zur Unterstützung der guten Arbeit von gemeinnützigen Organisationen bietet. Unabhängig von der Größe oder Branche hilft das CRM für gemeinnützige Organisationen Tausenden von Organisationen und Verbänden dabei, mit Spender*innen zu interagieren, Mitgliedschaften zu verwalten, Veranstaltungen zu planen, Freiwillige zu verfolgen und vieles mehr. Neon wurde von und für Menschen entwickelt, die gemeinnützige Organisationen betreiben, und lässt sich problemlos in die beliebtesten Tools der Branche integrieren, darunter: QuickBooks, Constant Contact, MailChimp und andere.

Wer verwendet Neon CRM?

NeonCRM ist eine leistungsfähige, integrierte Fundraising-Lösung. NeonCRM wird von kleinen lokalen Gemeinschaften bis hin zu großen nationalen Organisationen eingesetzt.

Videos zu Neon CRM Neon CRM Software - 1 Neon CRM Software - 2 Neon CRM Software - 3 Neon CRM Software - 4

Nicht sicher, ob Neon CRM das Richtige ist? Vergleiche es mit einer beliebten Alternative

Neon CRM

4.4 (488)
Neon CRM
Nicht in deinem Land verfügbar
$ 99.00
Monat
Kostenlose Version
Kostenlose Testversion
86
13
4.1 (488)
4.4 (488)
4.4 (488)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
208
26
4.0 (17’503)
4.0 (17’503)
4.1 (17’503)
Weshalb wird mir das angezeigt?

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Bewertungen über Neon CRM

Durchschnittliche Bewertung

Gesamt
4.4
Benutzerfreundlichkeit
4.1
Kundenservice
4.4
Funktionen
4.2
Preis-Leistungs-Verhältnis
4.4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1’000
  • >1’001

Bewertungen nach Punktzahl finden

5
47%
4
43%
3
7%
2
2%
1
1%
Jeff
Jeff
Founder in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Z2 System's NeonCRM - "Yes, it's right for you and your organization."

5.0 vor 9 Jahren

Kommentare: Almost 4 years ago, when I considered which contact/donor relations management software platforms I was going to use for the ministry, here are a few of the things I was looking for: 1. Expandability (Will the system grow with us as we need it to without paying for what we don't need?) 2. e-Commerce - Are the e-commerce functions user friendly? Are they secure? Does it have integrated merchant service capabilities and can it seamlessly integrate with the database/account management capabilities? 3. Can I easily segregate, query, and manage contacts/donors? Can I track all of our touches with our contacts/donors and view them in one place/interface? 4. Do the front-end functionality components make it easy for our contacts/supporters/donors/etc. to communicate and do business with us? 5. Can we easily integrate our CRM communication/outreach/events/etc. into our existing website, social media, and vice versa? I was pumped when I got a "Yes" answer to all of the questions above from the team at Z2 Systems about the NeonCRM.
I have extensive experience with some of the larger CRM providers and their products. I can say that without a doubt, the NeonCRM system is as functional, robust, expandable, and overall as capable, right out of the box, as systems costing 10 to 20 times as much. Clients are not hit with additional charges for modules that should already be included in the overall package. With regards to customer service and the company's employees and management actually listening to the customer and making adjustments to the system in order to meet the needs of the customer, Z2 Systems blows everyone else away. Coupled with its available seamless and cost-effective merchant services account integration partners, NeonCRM is a great option for any size organization and budget.

Katie
Director of Donor Relations in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use, helps me stay organized

5.0 vor 4 Monaten

Vorteile:

Neon CRM is very easy to use. They provide a great academy to walk you through their system which was a great help when I first started using it. I like that reports are easy to pull, I can quickly update donor information or add a donation, and I LOVE that I can send emails to our supporters right from Neon CRM.

Nachteile:

There are a few small technical things I would change with the Email Campaigns, mostly related to how the emails appear when opened in Outlook. But, this is not enough of a problem for me to want to change the way I send emails.

Heidi
Director of Development in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Neon is good, but only if you have a team working in it - it is best for medium to large teams

5.0 letzten Monat Neu

Kommentare: Good, but it needs to work for 2nd graders. Many nonprofits outsource data entry to volunteers and if the volunteers have a tough time using a system, so too does a nonprofit have a tough time getting the data out of it that it needs.

Vorteile:

I like it's level of detail around donor data, as well as its dashboard.

Nachteile:

It's not super user-friendly. It's not mobile friendly. it's report creation is challenging. It's on-demand training is not helpful.

Antwort von Neon One

vor 4 Wochen

Hi Heidi! We appreciate your honest feedback. I'd like to help address your concerns around ease-of-use and training. Our top priority right now is to make daily system use easier by working on User Interface updates, like the recent overhaul of Constituent Portal Management and upcoming File Manager improvements. We also want users to be able to learn in an interactive way on their own time, so we've recently launched an improved Neon One Academy. You can log in at https://academy.neonone.com/. Thanks again and we hope the CRM developments help to make it easier for your team, your volunteers, and you to work more efficiently. Cheers, Anna Curtis at Neon One

Holly
Sponsorship Coordinator in USA
Bürgerliche & soziale Einrichtungen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good program, but reporting is less intuitive than I'd like.

3.5 vor 8 Jahren

Vorteile:

The software has a lot of really useful features, like email blasts and the reports are really customizable.

Nachteile:

The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.

Antwort von NeonCRM

vor 8 Jahren

Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :) In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement. We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization. We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy. Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again! -Your NeonCRM Team

Laura
Client Services Manager in USA
Bürgerliche & soziale Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Neon One is a Great Product!

5.0 vor 4 Monaten

Kommentare: We haven't sent out our first invite yet - we are still getting things migrated to our database. I have high hopes that our emails will go out without a hitch!

Vorteile:

I love that this software allows you to grow. You can start out with only the features that you need and then upgrade as your needs change.

Nachteile:

Nothing I can point to at this time. Everything is going fine and I don't have any complaints.