Was ist GoTo Resolve?GoTo Resolve ist eine All-in-one-IT-Support-Software für moderne KMU. Die Lösung hilft IT-Fachpersonal, den Helpdesk zu rationalisieren, indem sie die Tools zusammenführen, die sie benötigen, um Probleme schneller zu erkennen und zu beheben – an einem Ort. Die Lösung kombiniert bahnbrechende IT-Management- und Supportsoftware mit dialogorientiertem Ticketing und einer Zero-Trust-Architektur zu einem einzigen konsolidierten Tool. Einfach, sicher, flexibel und absolut kostenlos.
Wer verwendet GoTo Resolve?
GoTo Resolve ist eine leistungsstarke, neue, cloudbasierte IT-Support- und Managementsoftware für KMU.
Nicht sicher, ob GoTo Resolve das Richtige ist? Vergleiche es mit einer beliebten Alternative
Alternativen für GoTo Resolve
Bewertungen über GoTo Resolve
Premier Desktop Remote-in Application
Quick and easy to learn with minimal to no learning curve for new users. Same goes for end-users when working with clients. Easy to navigate and open several sessions allowing a single user to simultaneously remote into multiple computers. This product has been integral in troubleshooting issues for clients, updating our software solutions remotely, looking at computers specs and watching client daily operations to allow for effective communication.
No cons to report at this time. As I'm always looking to reduce costs, I regularly look at other vendors. I have not been able to find a comparable product at a lower price point. As such, we will be sticking with GoTo Assist for the foreseeable future.
Best remote support app
Kommentare: We use this to remote in to users workstations in our remote locations to support them. It is easy to use, send them a text, email or Teams message and boom connected and issues solved.
I love how easy it is to use. Simply send a link to your user in need and go. It is easy to elevate credentials and the unattended support is awesome
The only downside I see is the limited phone support capabilities. That is more of an issue with apple being greedy then the software as android support is awesome
We have been using GoToAssist for many years.
Kommentare: Provides a tool to support customers remotely and transfer large files directly between users.
File transfer, remote control and access are good features. Remote reboot feature also good. Unattended support is also a great feature if you plan to do remote support.
Connecting remotely to computers that you have previously connected to either requires updates or uninstalling previous version through Control Panel. Recently this issue has got worse and worse with no resolution for months and now has us looking for different remote support software.
Romote access software by GoTo
GoTo Resolve the work software that we rely most heavily upon. Naturally, we employ it to provide on-demand customer support. However, we also rely on it to remotely access a computer or a server when it has to be used without surveillance.
Updating or uninstalling the previous version using the Control Panel is required before re-establishing a remote connection to a previously linked device. Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look into other remote support software.
In Betracht gezogene Alternativen:
GotoAssist makes our job a lot better and convenient
Kommentare: Overall I'm very satisfied using this app. This helps us a lot when dealing with urgent issues on clients computer. App has also a lot of features that greatly benefits us
This remote tool can perform multiple tasks, that's why this is very convenient tool for me specially in IT support dealing with many devices
Just a little things needs to improve. On my case, I'm using android application of GotoAssist as well, sometimes when switching back to home screen of phone, GoToAssist app tends to automatically logout.