---
description: Detaillierte Informationen über LogMeIn Resolve zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: LogMeIn Resolve Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Sicherheitssoftware](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.capterra.ch/software/1026169/goto-resolve

Page: 1 / 10\
Weiter: [Next page](https://www.capterra.ch/software/1026169/goto-resolve?page=2)

> Cloudbasierte IT-Management- und Support-Software für den internen und externen Remotesupport kleiner und mittelständischer Unternehmen.
> 
> Verdict: Rated **4.4/5** by 213 users. Top-rated for **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet LogMeIn Resolve?

GoTo Resolve ist eine leistungsstarke, sichere und nutzerfreundliche cloudbasierte IT-Management- und Supportsoftware für kleine und mittelständische Unternehmen.

## Quick Stats & Ratings

| Metric | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 213 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Based on overall reviews |
| Kundenbetreuung | 4.2/5 | Based on overall reviews |
| Preis-Leistungs-Verhältnis | 4.3/5 | Based on overall reviews |
| Funktionen | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: GoTo
- **Region**: Orem, USA
- **Founded**: 2003

## Commercial Context

- **Startpreis**: $ 29.00
- **Preismodell**:  (Gratis Testen)
- **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000
- **Deployment & Platforms**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Available Countries**: Australien, Deutschland, Frankreich, Indien, Irland, Italien, Kanada, Malaysia, Neuseeland, Philippinen, Singapur, Spanien, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Aktivitäts-Dashboard
- Aktivitätsüberwachung
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Anwendungsmanagement
- Aufgabenmanagement
- Aufgabenmanagement
- Automatische Benutzer-/Geräteerkennung
- Backup und Recovery
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bildschirm teilen
- Compliance Management
- Dashboard Software
- Dateitransfer
- Datenmanagement
- Echtzeit-Chat
- Echtzeit-Chat für Kunden
- Einsatz-Management
- Endpoint Management
- Fehlerbehebung
- Für MSPs
- IT-Betriebsmittelverwaltung
- IT-Reporting
- Inventarverwaltung
- Konfigurationsmanagement
- Korrektur-Management
- Kundenspezifisches Branding
- Priorisierung
- Problem-Management
- Problem-Nachverfolgung
- Problemmanagement
- Real-Time Notifications
- Remote-Monitoring und -Management
- Remote-Support
- Remote-Zugriff/-Kontrolle
- Richtlinien Managemen-
- Sicherheitsmanagement
- Software-Management
- Supportticket-Management
- Ticket-Management
- Unbeaufsichtigter Zugang
- Werkzeuge zur Zusammenarbeit
- Zugriffskontrollen / Berechtigungen
- Überprüfung von Vorfällen

## Integrations (4 total)

- ConnectWise PSA
- Microsoft Teams
- ServiceNow IT Service Management
- Zendesk Sunshine

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Sicherheitssoftware](https://www.capterra.ch/directory/31037/cybersecurity/software)

## Ähnliche Kategorien

- [Sicherheitssoftware](https://www.capterra.ch/directory/31037/cybersecurity/software)
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- [Remote Desktop Software](https://www.capterra.ch/directory/31955/remote-desktop/software)

## Alternativen

1. [Freshdesk](https://www.capterra.ch/software/124981/freshdesk) — 4.5/5 (3396 reviews)
2. [Zendesk Suite](https://www.capterra.ch/software/164283/zendesk) — 4.4/5 (4066 reviews)
3. [Milvus](https://www.capterra.ch/software/202528/milvus) — 4.8/5 (292 reviews)
4. [Supremo Remote Desktop](https://www.capterra.ch/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)
5. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1748 reviews)

## Nutzerbewertungen

### "Good RMM for the price" — 4.0/5

> **Topher** | *10. Dezember 2025* | Marketing & Werbung | Recommendation rating: 7.0/10
> 
> **Vorteile**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Nachteile**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

### "Romote access software by GoTo" — 5.0/5

> **Azizah** | *11. September 2022* | Telekommunikation | Recommendation rating: 10.0/10
> 
> **Vorteile**: GoTo Resolve the work software that we rely most heavily upon. Naturally, we employ it to provide on-demand customer support. However, we also rely on it to remotely access a computer or a server when it has to be used without surveillance.
> 
> **Nachteile**: Updating or uninstalling the previous version using the Control Panel is required before re-establishing a remote connection to a previously linked device. Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look into other remote support software.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6. Mai 2025* | Non-Profit-Organisation Management | Recommendation rating: 8.0/10
> 
> **Vorteile**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Nachteile**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

-----

### "Extremely user friendly" — 4.0/5

> **Raj** | *30. April 2025* | Computer- & Netzwerksicherheit | Recommendation rating: 9.0/10
> 
> **Vorteile**: It's intuitive interface and robust file transfers are impressive making it easy to use even for novices.
> 
> **Nachteile**: Sometimes there are billing issues by including unforeseen charges.  The price could be a bit cheaper.
> 
> It's an excellent cloud based RMM tool making monitoring and remedial actions very fast and simple.

-----

### "Great tech tool for assisting clients and staff" — 5.0/5

> **Josh** | *22. Mai 2025* | Rechtsberatung | Recommendation rating: 9.0/10
> 
> **Vorteile**: Very convenient tool to assist clients and staff with PC and device issues and critical updates remotely
> 
> **Nachteile**: Console sometimes can become unresponsive; migration tool leaves a lot to be desired when switching over.

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## Links

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