--- description: Detaillierte Informationen über Upzelo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upzelo Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Kundenengagement Software](/directory/30906/customer-engagement/software) > [Upzelo](/software/1026443/upzelo) # Upzelo Canonical: https://www.capterra.ch/software/1026443/upzelo > Upzelo hilft Abonnementunternehmen dabei, die Kundenabwanderung zu reduzieren und die Kundenbindung mithilfe von Echtzeitdaten, maßgeschneiderten Angeboten und Feedback zu erhöhen. > > Bewertung: **5.0/5** von 4 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Upzelo? B2B-Softwareunternehmen SaaS-Unternehmen B2C-Abonnement-Unternehmen E-Commerce-Abonnement-Unternehmen Abonnement-Box-Unternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 4 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Upzelo ## Gewerblicher Kontext - **Startpreis**: $ 149.00 - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien, Belize und 194 weitere ## Funktionen - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Aufgabenmanagement - Berichterstattung / Analyse - Bonus-Verwaltung - E-Mail-Management - Engagement-Tracking - Ertragsmanagement - Feedback-Management - Gesundheitswerte - Kampagnenmanagement - Kommunikationsmanagement - Konto-Benachrichtigungen - Kundenaktivitäts-Tracking - Kundenbindung - Kundenerlebnis-Management - Kundenhistorie - Kundenkarten - Live-Chat - Mitgliedschaft-Management - Multi-Channel-Kommunikation - NPS von Kunden - Nutzungsverfolgung/-analyse - Third-Party Integrations - Treueprogramm - Visuelle Analytik - Werkzeuge zur Zusammenarbeit ## Integrationen (13 insgesamt) - Adobe Commerce - Dotdigital - Feefo - Gorgias - HubSpot CRM - Intercom - Klaviyo - REVIEWS.io - Recharge - Shopify - Slack - WooCommerce - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Kundenengagement Software](https://www.capterra.ch/directory/30906/customer-engagement/software) ## Ähnliche Kategorien - [Kundenengagement Software](https://www.capterra.ch/directory/30906/customer-engagement/software) - [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software) - [Customer-Loyalty-Software](https://www.capterra.ch/directory/10031/customer-loyalty/software) ## Alternativen 1. 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April 2025* | Personalbeschaffung & -besetzung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Despite being designed for e-commerce, Upzelo offers us the flexibility to implement referral and loyalty programs for candidates and clients, as well as memberships for talent communities, which are crucial elements for our business strategy. > > **Nachteile**: I do not detect any difficulties or objections that need to be mentioned about this tool. > > We implement referral programs through Upzelo, motivating candidates to recommend qualified professionals. In return, we offer valuable rewards for successful referrals, including bonuses, training discounts, and exclusive access to networking events. ----- ### "A must if you care about customer churn and retention" — 5.0/5 > **Matt** | *22. Februar 2022* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: A really great customer success software that has helped us to grow our clients business. We weren’t looking for a tool like this but were curious when we read their description here on Capterra. We requested a demo and from that we could easily see where in our software stack this would sit. Since we set up Upzelo we have seen a marked improvement in our clients churn rate and a growth in their net revenue. > > **Nachteile**: The installation process was easy to set up and activate. The audiences were straightforward to build and the suggested customer exit surveys were really helpful. Their customer support team were always on hand to help us along the set up process from trial though to being fully upgraded with Upzelo. Upzelo has allows us to focus more on attention and understand our customers more. It’s a core part of our team, helping us to influence both marketing and product development thanks to the specific feedback it can generate from each and every one of our customers. Overall it really does reduce your churn. > > So far we are yet to come across any downsides to using Upzelo. Its greatly helped use to reduce our churn and grow our business. ----- ### "I recommend Upzelo for your Cancel Flow" — 5.0/5 > **Milagros** | *3. Juli 2023* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Upzelo´s Cancel Flow is a great and very useful feature for our subscription model business. We can now retain more customers and understand better their feedback. Also, they are constantly making improvements in the tool and they listen to suggestions and make them happen.Customer service is great. > > **Nachteile**: At first we couldn´t filter by custom date and that made difficult to keep track, but they added that feature recently, and we are loving the new dashboard. > > We have retained 15% of customer who were about to cancel thanks to Upzelo´s Cancel Flow. ----- ### "Great Interface" — 5.0/5 > **Verifizierter Rezensent** | *21. Februar 2022* | Internet | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Upzelo revolutionized the way we handled customer success. We had the whole system setup in a matter of minutes, and saw our first "upzelo" saved customer within a few days. The user interface was a dream to use when getting everything configured, and the reporting always made the information you wanted readily available as soon as you login. > > **Nachteile**: Some of our retention flows can be a little more complex, which required a little extra work to get right. ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/1026443/upzelo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Strukturierte Daten