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Spiceworks
Was ist Spiceworks?
Der IT-Helpdesk von Spiceworks wurde speziell für IT-Experten entwickelt. Er bietet genau das, was du benötigst, um ein besseres internes IT-Helpdesk und ein besseres Geschäft zu betreiben. Mit der kostenlosen Helpdesk-Software (auf deinem Server oder in der Cloud) kannst du innerhalb weniger Minuten Tickets abarbeiten. Außerdem bietet es mehr als nur Ticket-Tracking: Verstehe (und ändere) das Teamverhalten und zeige deine Wertschätzung für das Unternehmen. Erhalte es noch heute kostenlos!
Wer verwendet Spiceworks?
IT-Profis! Es gibt nichts Besseres, als das Leben von IT-Profis zu vereinfachen. Egal, ob CTO, IT-Manager, IT-Support-Spezialist oder Systemadministrator – Spiceworks kann dir helfen.
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Spiceworks
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Bewertungen über Spiceworks
Ever looking for an IT Asset Management App to use ..... Spiceworks has it all
Kommentare: My life became easy when I stated using Spice work to update all the IT assets, as I can add new devices from anywhere and monitor who was assign to a particular device for tracking and report documentation.
Vorteile:
The beauty of updating IT Assets all in one place from Mobile device to Laptops to Printers and the ability to save credentials for assessing those devices in a shot note for easy of continuity.
Nachteile:
I haven't find any fault using the app, so there is non for me to write
SpiceWorks Cloud IT helpdesk for free!
Kommentare: Spiceworks IT Helpdesk Cloud version does everything I want from a cloud based Ticketing system so even though its lacking some features which I hope will get added soon as ive mentioned earlier it does do everything you would expect from a basic IT Support helpdesk ticketing system. So if your looking for a free IT helpdesk solution I would really try out Spiceworks offering and also take a look at there cloud hosted version which I use myself.
Vorteile:
Spiceworks ive used the community for years now so when I found there IT Helpdesk I started to use it but I then stopped for a while until there cloud IT Helpdesk came out which for me works best as I dont need to worry about hosting anywhere. So now I have a great IT helpdesk for my clients to log tickets with all for free!
Nachteile:
The only Con to Spiceworks IT Helpdesk was that I was initially released as a windows installer which didnt really work for my business as I dont have my own servers, it wasnt until the Cloud IT helpdesk version came out that I then started to use Spiceworks IT helpdesk again as my client IT helpdesk solution. Its also lacking some features you would see in premium solutions but it does the basics and works for my IT Consultancy business.
Spiceworks Help Desk is a great tool
Kommentare: Overall Spiceworks Help Desk is a great tool to get your company Help Desk up and running with little effort. Highly recommend it.
Vorteile:
Spiceworks Help Desk is a great tool. It is free, easy to setup, easy to configure, easy to use, It creates a ticket number if setup to do so with an auto reply. Inviting team members is simple and all the history is logged. Very Nice!!!
Nachteile:
Spiceworks Help Desk is a great tool. However the Knowledge Base usually comes up with zero search results.
Spiceworks Review
Kommentare: I was moderately happy with it. We no longer use it but did use for several years.
Vorteile:
It was low in cost and easy to customize.
Nachteile:
Spiceworks is not very sophisticated and at the time, was difficult to access remotely.
Spiceworks Helpdesk
Kommentare: Spiceworks has always worked well for me, but scalability is an issue.
Vorteile:
It's free and easy to setup, and a very good product if you need a basic Help Desk offering with basic features.
Nachteile:
Advanced features are limited, as is reporting capability.
