--- description: Detaillierte Informationen über CustomerBase zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CustomerBase Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Terminplaner Software](/directory/30757/appointment-scheduling/software) > [CustomerBase](/software/1030838/customerbase) # CustomerBase Canonical: https://www.capterra.ch/software/1030838/customerbase Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1030838/customerbase?page=2) > CustomerBase bietet die leistungsfähigste CRM-Software, die von Tausenden von kleinen Unternehmen zur Verwaltung ihrer Geschäfte verwendet wird. > > Bewertung: **5.0/5** von 49 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CustomerBase? KMU (Kleine und mittlere Unternehmen) ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 49 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CustomerBase ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anpassbare Formulare - Automatisierte Terminplanung - Daten-Import / -Export - E-Mail-Management - Kalenderverwaltung - Kontakt-Datenbank - Kontaktmanagement - Kundendatenbank - Leadmanagement - Mobiler Zugriff - Online-Zahlungen - Terminplanung - Terminverwaltung - Verfolgung von Interaktionen - Verfügbarkeit-Management - Webseitenintegration - Wiederkehrende Termine ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - Chat ## Category - [Terminplaner Software](https://www.capterra.ch/directory/30757/appointment-scheduling/software) ## Ähnliche Kategorien - [Terminplaner Software](https://www.capterra.ch/directory/30757/appointment-scheduling/software) - [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software) - [Zahlungsabwicklung Software](https://www.capterra.ch/directory/30232/payment-processing/software) - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) ## Alternativen 1. [PayPal](https://www.capterra.ch/software/179251/paypal) — 4.6/5 (26676 reviews) 2. [Venmo](https://www.capterra.ch/software/182159/venmo-) — 4.7/5 (9306 reviews) 3. [Stripe](https://www.capterra.ch/software/123889/stripe) — 4.6/5 (3386 reviews) 4. [Square Payments](https://www.capterra.ch/software/170278/square-payments-processing) — 4.7/5 (2715 reviews) 5. [vcita](https://www.capterra.ch/software/142264/appointment-scheduling) — 4.4/5 (294 reviews) ## Nutzerbewertungen ### "Excellent experience, Thank you\!" — 5.0/5 > **Roberta** | *11. März 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Manager provided easy step by step directions for me to follow. > > **Nachteile**: There wasn't anything to not like except the call sounded little static but thats not anyones fault. > > Fantastic\! The manager was very helpful and listened to my concerns and answered all of my questions. ----- ### "Easy way to manage leads and stay on track" — 5.0/5 > **Laxmi** | *9. Juni 2026* | Pharmazeutika | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: My favorite thing about CustomerBase is the simplicity. I didn't need to learn anything new; I could get up and started instantly. It has allowed me to store and track all of my leads and customer information in one place; so I am much more organized when managing multiple campaigns and tracking my follow-ups. > > **Nachteile**: What I think is missing is higher level functionality. It does the basic job really well, however if you're after automation and high level insights then this probably won't be enough. > > So far it's been good. As a Marketing Manager my usage of it is minimal and mostly for staying organized and keeping track of leads coming from various channels. It is a simple (not very sophisticated tool) but this gets the daily job done for me without over complicating things. Overall I feel it's good for a small team or for individuals who don't need a complex tool. ----- ### "Great service" — 5.0/5 > **Jessica** | *14. Januar 2025* | Bildende Kunst | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: They are so helpful It's like a whole 'nother employee having them :) > > **Nachteile**: Nothing that I have not liked so far.... > > Excellent I signed up before I knew what I needed and as I figured it out they were there to helpfully assist ----- ### "Experience." — 5.0/5 > **Cindy** | *5. Februar 2026* | Eventservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customer base is a very friendly System to use. I Love most of all, the booking, and invoice, and it's so easy for my customer to pay with this system. > > **Nachteile**: I know this may sound cheesy, but there's nothing that I dislike about customer base. Every employees I spoke to has been nothing but very helpful and a system also is very user-friendly, again. > > My overall experience with customer base from start to finish has been very friendly , organized, and knowledgeable. ----- ### "Partnering with Clients Who Value Clean" — 5.0/5 > **Guensly** | *22. Oktober 2025* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about our customer base is the trust and loyalty we’ve built with our clients. Many of them value professionalism, consistency, and quality — which motivates us to deliver our best every time. We appreciate that our customers see us not just as a cleaning service, but as a reliable partner who helps maintain a clean, healthy, and welcoming environment. > > **Nachteile**: What I like least about our customer base is that some clients may not fully understand the value and effort that go into professional cleaning. At times, expectations can vary depending on individual preferences or budgets. However, we see this as an opportunity to educate our clients, communicate clearly, and show the difference that quality, insured, and reliable cleaning can make. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1030838/customerbase?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/1030838/customerbase) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten