--- description: Detaillierte Informationen über Fathom zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Chatbot Plattformen](/directory/31596/conversational-ai-platform/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.ch/software/1037530/fathom Seite: 1 / 34\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1037530/fathom?page=2) > Kostenloser KI-Meeting-Assistent, der deine Meetings umgehend aufzeichnet, transkribiert und zusammenfasst, sodass du nie wieder Notizen machen musst. > > Bewertung: **5.0/5** von 809 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Fathom? Alle, die viele Videoanrufe bewältigen: Vertriebs- und Kundenerfolgsprofis, Gründer, Unternehmen mit Remote-Teams, Berater usw. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 809 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FATHOM ## Gewerblicher Kontext - **Startpreis**: $ 15.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Anruf-Transkription - Aufzeichnung - Automatische Transkription - Berichterstattung / Analyse - CRM-Systeme - Chatbot-Software - Dateneingabe - Filesharing - Für Vertriebsteams/ -organisationen - KI/Maschinelles Lernen - Konversationsanalysen - Live-Chat - Mehrsprachig - Prädiktive Analytik - Sentiment-Analyse - Spracherkennung - Timecoding - Verarbeitung natürlicher Sprache - Videokonferenzen ## Integrationen (9 insgesamt) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank ## Category - [Chatbot Plattformen](https://www.capterra.ch/directory/31596/conversational-ai-platform/software) ## Ähnliche Kategorien - [Chatbot Plattformen](https://www.capterra.ch/directory/31596/conversational-ai-platform/software) - [Software zur Anrufaufzeichnung](https://www.capterra.ch/directory/30533/call-recording/software) - [Transkriptionssoftware](https://www.capterra.ch/directory/31836/transcription/software) - [AI Meeting Assistants](https://www.capterra.ch/directory/34861/ai-meeting-assistants/software) - [AI Sales Assistant Software (KI-Vertriebsassistent)](https://www.capterra.ch/directory/34135/ai-sales-assistant/software) ## Alternativen 1. [Microsoft Teams](https://www.capterra.ch/software/168668/microsoft-teams) — 4.5/5 (11130 reviews) 2. [Zoom Workplace](https://www.capterra.ch/software/144037/zoom-video-conferencing) — 4.6/5 (14661 reviews) 3. [Google Workspace](https://www.capterra.ch/software/168389/google-workspace) — 4.7/5 (17670 reviews) 4. [Slack](https://www.capterra.ch/software/135003/slack) — 4.7/5 (24183 reviews) 5. [Google Meet](https://www.capterra.ch/software/176572/google-hangouts) — 4.5/5 (12161 reviews) ## Nutzerbewertungen ### "Best IA for meetings and calls" — 5.0/5 > **Andrew** | *5. Mai 2025* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have used a lot of this kind of software and the best is Fathom. It is simple, clear and the summaries are very accurate. The best of all the free version is very complete. > > **Nachteile**: It is limited to Zoom, Teams and Google Meets. You should be able to use all meetings plateforms, but it is a good kick-off. > > Recording long videocalls with collegues and summarizing the keys points and to do's of the meeting. ----- ### "Best AI notetaker I've found" — 5.0/5 > **Lee** | *22. Mai 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Fathom is simple in its use and doesn't hide a lot of its features behind a paywall. They provide more than the other AI notetakers and it was lot easier to set up than the others as well. Whenever I've had a question, their support responds in hours, sometimes minutes, not in days. Couldn't ask for much more than that. > > **Nachteile**: One thing I wish Fathom did was give the ability to upload audio files to be transcribed. Sometimes getting on a call isn't feasible so having the ability to upload a conversation would save a lot of time in the future. > > Fathom is simple, effective, and doesn’t lock core features behind a paywall. It does exactly what it promises, with fast support and an easy setup. ----- ### "A must Have for visio" — 5.0/5 > **Leslie** | *13. März 2025* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Fathom summarizes, prioritizes and makes sense of videoconference meetings. You can even see your speaking time live, which reminds you to let others do the talking. Summaries are precise and well contextualized, starting with a highly relevant objective and summary of the meeting if you don't want to read the whole thing. It's synchronized with hubspot, automatically saving meeting notes and creating tasks. > > **Nachteile**: Areas for improvement: the tasks are in English, even though I'm a French speaker, and the summaries are in French. The “your questions” section isn't very relevant, with sentences that don't always correspond to what was said, and question assignments that aren't always correct. > > I use it on almost every meeting with my clients, I save time on reports, which are automatically forwarded to my customers. Most of the time, the summary, priorities and tasks are extremely well chosen. I watch my speaking time so I can talk less. ----- ### "Makes meetings way easier to keep up with" — 4.0/5 > **Wren** | *13. Juli 2026* | Eventservice | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Fathom makes it a lot easier to actually pay attention during meetings instead of trying to listen, talk, and take notes at the same time. The summaries are usually solid, and I like being able to go back and find the part of the conversation I need without rewatching the whole thing. It is also really helpful for keeping track of follow-ups and action items. > > **Nachteile**: It does not always get everything exactly right, especially if people are talking over each other or using specific names and terms. I still have to look over the notes before I send them to anyone. Sometimes the summary is a little more detailed than I need too. > > Overall, Fathom has saved me a lot of time and made meetings easier to keep up with. I can stay focused on the conversation and still have notes to look back on later. It is not completely hands-off, but it does most of the annoying part for me. ----- ### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service" — 1.0/5 > **Michael** | *18. Dezember 2024* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Transcription and AI generated summaries were helpful > > **Nachteile**: Horrible customer service that resulted in me losing two years of customer data. > > I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence. ----- Seite: 1 / 34\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1037530/fathom?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/1037530/fathom) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten