--- description: Detaillierte Informationen über Clootrack zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clootrack Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Clootrack](/software/1042420/clootrack) # Clootrack Canonical: https://www.capterra.ch/software/1042420/clootrack Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1042420/clootrack?page=2) > Clootrack verwendet Deep-Learning-KI, um Gründe für einen fallenden NPS aufzudecken. > > Bewertung: **5.0/5** von 16 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Clootrack? Schnell wachsende D2C-Marken (Direct to Consumer), die umsetzbare Erkenntnisse aus einem großen Volumen an unstrukturiertem Kundenfeedback erhalten möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 16 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Clootrack ## Gewerblicher Kontext - **Startpreis**: $ 25'000.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - API - Berichterstattung / Analyse - Berichterstattung und Statistik - Dashboard Software - Daten-Import / -Export - Datenvisualisierung - Kommunikationsmanagement - Mehrsprachig - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - NPS-Umfragestruktur - Negatives Feedback Management - Real-Time Analytics - Sentiment-Analyse - Textanalyse - Third-Party Integrations - Trend-Analysen - Umfragen & Feedback - Visuelle Analytik - Wettbewerbsanalyse ## Integrationen (19 insgesamt) - Aircall - Amazon Connect - AskNicely - Five9 - Forsta - GENESYS - Jotform - Medalla - NICE Business Story Survey Tool - Qualtrics LTI - QuestionPro - RingCentral Engage Voice - SurveyMonkey - SurveySparrow - Talkdesk ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software) - [Qualitative Datenanalyse Software](https://www.capterra.ch/directory/31297/qualitative-data-analysis/software) - [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software) - [Kundenengagement Software](https://www.capterra.ch/directory/30906/customer-engagement/software) - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) ## Alternativen 1. [Typeform](https://www.capterra.ch/software/137289/typeform) — 4.7/5 (945 reviews) 2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 4. [Trustpilot](https://www.capterra.ch/software/169618/trustpilot) — 4.5/5 (1202 reviews) 5. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) ## Nutzerbewertungen ### "Trusted and Value Enchancer" — 5.0/5 > **Dr Nishant** | *5. Mai 2025* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs. > > **Nachteile**: The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input > > Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us. ----- ### "Unsupervised theming has arrived in Customer Intelligence" — 5.0/5 > **Greg** | *5. Mai 2025* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources. Excellent view of the customer experience that is fast and afforable > > **Nachteile**: We have a specific use case that we cannot program on our own. Clootrack has stepped in to engineer this solution for us. > > They are a helpful team on the basics and meeting oru bespoke needs. We have just started to use some of their integrations and our client love the holistic picture they deliver. ----- ### "Intuitive and Highly accurate AI based Analytics eng" — 5.0/5 > **Swapnil** | *19. April 2025* | Einzelhandel | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Explainable \& highly accurate AI, Intuitive UI, customisable code, value for money > > **Nachteile**: Dashboards can be improved for a better data visualization > > Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams. ----- ### "A Win for Us" — 5.0/5 > **Kendra** | *3. Juni 2025* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ability to analyze data and gather insights quickly, reducing time spent on tasks. We are able to look at not only our own product insights but also that of the total category and our competitors. > > **Nachteile**: We have been very happy with the tool and at this time have not found anything that stand out that do not meet our needs. > > Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful. Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes. We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction. One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction. Additionally, they actively seek feedback from their users, which makes us feel valued and heard. Overall, Clootrack’s tool has been a win for us. ----- ### "Quick insights and great experience" — 5.0/5 > **Ganesh** | *18. April 2025* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: We love the way Clootrack harnesses AI to analyze extensive unstructured data all from diverse sources and delivers actionable insights my team can use to enhance customer experience and product development. The interface is very user-friendly and the flexibility makes it suitable for us to work with businesses of all sizes. > > **Nachteile**: Not a function of the tool itself but there is a risk of misinterpreting the insights without proper understanding of the qualitative data. Additionally, it would be great if the tool can allow us to incorporate quantitative data in our analysis. > > The team is awesome to work with and has deep AI expertise. They are quick on their turnaround of custom analysis and addition of new data sources and analysis workflows. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1042420/clootrack?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/1042420/clootrack) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Strukturierte Daten