--- description: Detaillierte Informationen über Hotello zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotello Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/20031/hospitality-property-management/software) > [Hotello](/software/104276/hotello-pms) # Hotello Canonical: https://www.capterra.ch/software/104276/hotello-pms Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/104276/hotello-pms?page=2) > Eine PMS-Software, die dir hilft, all deine Abläufe reibungslos und genau durchzuführen und deine Gäste zufrieden zu stellen. > > Bewertung: **4.5/5** von 89 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Hotello? Hotello ist ein Hospitality-Management-System für Hotels und Einrichtungen mit 20 oder mehr Zimmern. Es ist auf Englisch und Französisch verfügbar. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 89 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Hotello - **Region**: Montreal, Kanada - **Gegründet**: 2001 ## Gewerblicher Kontext - **Startpreis**: $ 1.00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch - **Verfügbare Länder**: Frankreich, Französisch-Polynesien, Kanada, Vereinigte Staaten ## Funktionen - CRM-Systeme - GDS-/OTA-Integration - Gasterlebnis-Management - Instandhaltungsmanagement - Marketing-Automatisierung - Mitarbeitermanagement - Verkaufspunkt POS ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.capterra.ch/directory/20031/hospitality-property-management/software) ## Alternativen 1. [Guesty](https://www.capterra.ch/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.capterra.ch/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Mews](https://www.capterra.ch/software/145487/mews-commander) — 4.6/5 (59 reviews) 4. [RoomKeyPMS](https://www.capterra.ch/software/5937/roomkeypms) — 4.4/5 (89 reviews) 5. [Preno](https://www.capterra.ch/software/153164/preno) — 4.7/5 (48 reviews) ## Nutzerbewertungen ### "Fully compatible with your system installed in your hotel and is in the cloud." — 5.0/5 > **Cristina Marcano** | *29. Mai 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is absolutely compatible with any system that previously has its hotel establishment and that makes it versatile and demanding. It is in the Cloud and that makes information accessible in a fast way and from the device available, avoiding large investments in storage equipment and hosting of information that makes the access to data cumbersome. If main feature is that it works as: booking engine, GDS, CRS, revenue manager, task manager, marketing email and many others. > > **Nachteile**: Finding a flaw in a system so friendly and versatile for the management of a hotel is difficult, because any aspect of failure is forgotten when we see the great benefits of this system and even better when it collaborates to keep the guests satisfied, The joy of a client and thanks for the good service always erase any failure that could have the Hotello PMS system. > > It is an advanced property management software that helps you run all your operations smoothly and accurately, and helps keep your guests happy. ----- ### "Excellent system and service" — 5.0/5 > **Daniel** | *26. Mai 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is intuitive and easy to learn and use. It has all the features that we require and strong reporting capability. Managing rates is made easier by the accessibility and presentation of data. We changed from an existing system to Hotello for one property and started new with Hotello in another and in both cases implementation went smoothly due to the excellent service staff that the company employs. > > **Nachteile**: One area of improvement would be having an in house booking engine that would create a more seamless integration with Hotello. The current system works very well but is not as user friendly as Hotello. Overall it is not a major area of concern. > > Overall we have enjoyed working with Hotello and the people at Mingus. The software is a major improvement over our prior PMS and has allowed us to be much more efficient because the system allows us to do our work more quickly and with more automation. When we have an issue there service team is very responsive which saves us the time and effort of trying to figure things out on our own. ----- ### "A very Good tool" — 3.0/5 > **Djenabou** | *14. März 2017* | Gastgewerbe | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to use > > It is a good tool to ensure we don't have overbooking. It is accessible for all staff members and accountance. ----- ### "Hotello Softwar usage" — 4.0/5 > **Benoît** | *26. Mai 2021* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The software is easy to use and friendly. Many different options in all areas. > > **Nachteile**: Configuration of room rates. Some steps have to be repeated to configure rates with the room types. > > Hotello software is good, very good. I do like it and have been using it at different properties. Great customer service and fast. ----- ### "User friendly and efficient" — 5.0/5 > **Catherine** | *12. März 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Excellent technical support and they keep updating you with new tools or services available. Well organized for migration and training. Good partnership with specialists from different service branches. > > **Nachteile**: Reports are customizable, but difficult to do so by yourself. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/104276/hotello-pms?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/104276/hotello-pms) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten