LawnPro

This software is awesome! These bad reviews are OLD

Kommentare: We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait.

Vorteile:

My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on...

Nachteile:

To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented.

Lawn Pro - What a great product - Makes our business so effiencent

Kommentare: All staff being able to see work scheduled. Access to all customer and property information and details in one place, which also makes it super easy to amend and change details. Being able to quote and invoice on the go, this greatly helps our cash flow and as a small business cuts down on required office hours. Route Scheduling, meaning we are able to make efficiencies where possible on daily route planning.

Vorteile:

After using Lawnpro we have moved our business to totally paperless. Ease of use with all levels of staff is great. Means keeping a paper diary a thing of the past

Nachteile:

UK compatibility is currently being working on by the team at the moment and for us is the only downfall in only a few small area. These we are able to work around, but I am sure in the future with full integration it will be amazing. What helps is the team is actively working on thing at the moment to help with UK compatibility. Don't let this put you off as it really is a great product for any UK based lawn care business.

Terrible

Vorteile:

I don’t know how long pro got all these favorable reviews. Because all around it’s a terrible terrible software. Right off the bat I signed up for the messaging. The text messaging and it immediately bombarded my clients with text messages copies of the same one. And customer service. Oh they’re terrible. [sensitive content hidden] is disturbed. I can’t even describe the words. It’s just terrible. I would advise to stay away from this software.

Nachteile:

Customer service. They were terrible. They’re rude and they’re short.

Small landscaping company

Kommentare: Overall it has been good

Vorteile:

It took awhile to change from using another landscaping specific software system. But since I have used daily for awhile, I love the scheduling system for the jobs and then simply adding it to an invoice easily. I am exploring the other options and everything seems to be great.

Nachteile:

I wish the work clockcould be stopped and started for the same job. And if they could have a recurring monthly invoices.

Powerful System for tracking

Kommentare: Very positive. It has helped with everyone being able to access and see what is on the schedule and where the crews are in their daily route.

Vorteile:

I like the fact you can track overall time at a specific customers property for the whole season. I like the heads up of the schedule for the week and month. Its also got a ton of great features for tracking customer relationships as well as for tracking maintenance.

Nachteile:

The only downside I have found is for the financials it does not go in as much depth as Quickbooks, but I am still learning so I may have missed something that gives me more information that I am looking for.