--- description: Detaillierte Informationen über Shipwire zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shipwire Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Versandsoftware](/directory/30104/shipping/software) > [Shipwire](/software/105628/shipwire) # Shipwire Canonical: https://www.capterra.ch/software/105628/shipwire Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/105628/shipwire?page=2) > Die Shipwire Platform ist eine cloudbasierte Softwareplattform, mit der Marken und Einzelhändler den Handel und die Auftragserfüllung verwalten können. > > Bewertung: **1.3/5** von 16 Nutzern. Top bewertet für **Bedienkomfort**. ----- ## Übersicht ### Wer verwendet Shipwire? Die Shipwire-Plattform ist für Marken und Einzelhändler aller Größen konzipiert, um ihre Produkte über alle Vertriebskanäle, sei es direkt an den Verbraucher oder zwischen Unternehmen, mit dem Markt zu verbinden. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **1.3/5** | 16 Nutzerbewertungen | | Bedienkomfort | 2.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 1.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 1.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 1.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 10% | (1/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Ingram Micro - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: $ 30.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, China, Deutschland, Indien, Japan, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Auftragsmanagement - Berichterstattung / Analyse - Beschaffungsmanagement - Import- / Export-Management - Inventarverwaltung - Lieferanten-Management - Luftfracht - Retourenmanagement - Sendungsverfolgung - Transportmanagement - Versand auf dem Landweg - Versand-Management ## Integrationen (22 insgesamt) - 1ShoppingCart - Adobe Commerce - BigCommerce - Brightpearl - CoreCommerce - Keap - NetSuite - Ordoro - PayPal - Pinnacle Cart - PrestaShop - Rithum - Salesforce Marketing Cloud - Shift4Shop - ShipStation ... und 7 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Versandsoftware](https://www.capterra.ch/directory/30104/shipping/software) ## Ähnliche Kategorien - [Versandsoftware](https://www.capterra.ch/directory/30104/shipping/software) - [Dropshipping Software](https://www.capterra.ch/directory/31819/dropshipping/software) - [SCM Software (Supply Chain Management)](https://www.capterra.ch/directory/4/supply-chain-management/software) - [Auftragsverwaltungssoftware](https://www.capterra.ch/directory/30225/order-management/software) - [Warenkorb Software](https://www.capterra.ch/directory/30848/shopping-cart/software) ## Alternativen 1. [Cin7 Omni](https://www.capterra.ch/software/133133/cin7) — 4.3/5 (600 reviews) 2. [Descartes Sellercloud](https://www.capterra.ch/software/160953/sellercloud) — 4.3/5 (33 reviews) 3. [Zoho Inventory](https://www.capterra.ch/software/146241/zoho-inventory) — 4.5/5 (415 reviews) 4. [ShipStation](https://www.capterra.ch/software/155621/shipstation) — 4.6/5 (954 reviews) 5. [SKULabs](https://www.capterra.ch/software/148441/skulabs) — 4.6/5 (75 reviews) ## Nutzerbewertungen ### "losses and nightmares" — 1.0/5 > **Anna** | *23. Oktober 2015* | Kosmetik > > few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion. ----- ### "Do yourself a favor and use a different company" — 1.0/5 > **Verifizierter Rezensent** | *2. Oktober 2019* | Bekleidung & Mode | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should. > > **Nachteile**: If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents. > > Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over. If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages. Do yourself a favor, and go somewhere else. ----- ### "Outsourced bad support, horrible experience" — 1.0/5 > **Andrea** | *28. November 2023* | Einzelhandel | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: At first Shipwire looked great and they have a lot of features but all in all it is more of a platform, meaning their focus lies there and not in actually order dispatch or support > > **Nachteile**: Outsourced support, agents are not well trained at all. Slow responses with canned responses. Horrible experience with shipping parcels Wrong stock counts Lost parcels Really bad support Long processing for work orders and many mistakes made We have been using them for about 2 years and then left. It was the best decision we have made. Shipwire seems to put their focus in trying to provide a good interface with many features but it seems their focus does not lie in the most important thing which is actually order dispatch, proper service. > > One of the worst warehouse experiences we had ----- ### "Terrible on all counts" — 1.0/5 > **Verifizierter Rezensent** | *5. September 2018* | Fluggesellschaften/Luftfahrt | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them. > > **Nachteile**: When it fails. Which is frequently. With very poor service. > > Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership. ----- ### "Easy to use, but customer service isn't the best" — 3.0/5 > **Mamie** | *11. Juli 2019* | Non-Profit-Organisation Management | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: The platform is very intuitive and simple to use. It's easy to change and update orders. It's an excellent system. > > **Nachteile**: The customer service isn't great. Even when they can be reached, it's not easy to get a solution to an issue. > > We face some frustrations, but overall it's a great platform. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/105628/shipwire?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/105628/shipwire) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Strukturierte Daten