--- description: Detaillierte Informationen über CoSupport AI zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CoSupport AI Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Generative KI-Tools](/directory/34155/generative-ai/software) > [CoSupport AI](/software/1061059/cosupport-ai) # CoSupport AI Canonical: https://www.capterra.ch/software/1061059/cosupport-ai Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1061059/cosupport-ai?page=2) > Eine schnellere, präzisere, kostengünstigere und sicherere KI-patentierte Lösung für die Kundenbetreuung und Business Intelligence. > > Bewertung: **5.0/5** von 10 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CoSupport AI? Unternehmen, die die Effizienz und Genauigkeit in der Kundenbetreuung und im Geschäftsbetrieb mit einer patentierten KI-Technologie verbessern möchten, die Kundenantworten automatisiert und wertvolle Geschäftseinblicke liefert. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 10 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 5.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CoSupport AI ## Gewerblicher Kontext - **Startpreis**: $ 99.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - AI Copilot - Absichtserkennung - Automatische Antworten - Automatisiertes Routing - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Chatbot-Software - Content Generation - Für Vertriebsteams/ -organisationen - KI/Maschinelles Lernen - Konversationsanalysen - Kundenbetreuung - Lead-Qualifizierung - Live-Chat - Mehrsprachig - Multi-Channel-Kommunikation - Personalisierung - Personalization and Recommendation - Prompt Engineering - Spracherkennung - Verarbeitung natürlicher Sprache - Vertriebsaktivitätsmanagement - Wissensbasis-Management ## Integrationen (7 insgesamt) - Freshdesk - Microsoft Teams - Salesforce Platform - Slack - Zendesk Suite - Zoho Desk - Zoho SalesIQ ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support ## Category - [Generative KI-Tools](https://www.capterra.ch/directory/34155/generative-ai/software) ## Ähnliche Kategorien - [Generative KI-Tools](https://www.capterra.ch/directory/34155/generative-ai/software) - [AI Sales Assistant Software (KI-Vertriebsassistent)](https://www.capterra.ch/directory/34135/ai-sales-assistant/software) - [Chatbot-Software](https://www.capterra.ch/directory/32448/chatbot/software) - [Kundensupport Software](https://www.capterra.ch/directory/32315/customer-support/software) - [Virtuelle Assistenten Software](https://www.capterra.ch/directory/33535/virtual-assistant/software) ## Alternativen 1. [ChatGPT](https://www.capterra.ch/software/1049484/chatgpt) — 4.4/5 (336 reviews) 2. [NightCafe](https://www.capterra.ch/software/1032973/nightcafe) — 4.7/5 (83 reviews) 3. [Writesonic](https://www.capterra.ch/software/219972/writesonic) — 4.8/5 (2102 reviews) 4. [Ada](https://www.capterra.ch/software/164470/ada-support) — 4.7/5 (15 reviews) 5. [Boost.AI](https://www.capterra.ch/software/184561/boost-ai) — 4.8/5 (23 reviews) ## Nutzerbewertungen ### "Data analytics tool for each team member + content creation tool (two-in-one, AI based)" — 5.0/5 > **Karyna** | *26. Juni 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service. > > **Nachteile**: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration. > > We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort. ----- ### "Enhancing the User Journey with CoSupport AI" — 5.0/5 > **Yehor** | *25. April 2025* | Darstellende Künste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation > > **Nachteile**: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far. > > CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey. ----- ### "An AI Agent That's Helpful" — 5.0/5 > **Matthew** | *23. August 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings. > > **Nachteile**: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly. > > Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration. ----- ### "Great product and experience - would recommend" — 5.0/5 > **Chris** | *21. Juli 2025* | Geschäftsbedarf & -einrichtung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Good product, good support from the team with the implementation of the software through our platforms. > > **Nachteile**: No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future. > > My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support. ----- ### "Advanced AI Solutions for your Clients’ Inquiries" — 5.0/5 > **Yaro** | *23. Januar 2025* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing > > **Nachteile**: We currently can’t think of any aspects that need improvement at this time. > > Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/1061059/cosupport-ai?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/1061059/cosupport-ai) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten