--- description: Detaillierte Informationen über Alloy Navigator zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.ch/software/108129/alloy-navigator Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/108129/alloy-navigator?page=2) > Alloy Navigator ist eine praxisorientierte Lösung, die für praxisorientierte Kunden entwickelt wurde und von praxisorientierten IT-Leuten wie dir entwickelt wird. > > Bewertung: **4.5/5** von 64 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Alloy Navigator? Kleine, mittlere und große Unternehmen aller Branchen suchen nach einer umfassenden Lösung, die ein leistungsfähiges Prozessautomatisierungssystem, eine Integration von Drittanbietern und eine flexiblen API beinhaltet. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 64 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Alloy Software - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: $ 19.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Arbeitsauftragsverwaltung - Asset Lifecycle Management - Audit Trail - Aufgabenmanagement - Aufgabenmanagement - Barcode/Ticket Scanning - Berichterstattung und Statistik - Bestandskontrolle - Catalog Management - Check-in/Check-out - Content-Management - Dashboard Software - Genehmigungs-Workflow - IT-Betriebsmittelverwaltung - IT-Reporting - Inventarverwaltung - Kalenderverwaltung - Kapazitätsmanagement - Konfigurationsmanagement - Kundenbetreuung - Leistungskennzahlen - Lizenz-Nachverfolgung - Lizenzbestand - Mehrere Standorte - Mobiler Zugriff - Multi-Channel-Kommunikation - Planung ändern - Problemmanagement - Real-Time Monitoring - Release-Management - Remote-Zugriff/-Kontrolle - Self-Service Portal - Service Level Agreement (SLA) Management - Statusverfolgung - Störfallmanagement - Test-Lizenz - Ticket-Management - Verfolgen von Vermögensanlagen - Veränderungsmanagement - Volltextsuche - Wartungsplanung - Werkzeuge zur Zusammenarbeit - Wirtschaftsprüfung-Management - Wissensbasis-Management - Wissensmanagement - Workflow-Management - Zugriffskontrollen / Berechtigungen ... und 31 weitere Funktionen ## Integrationen (20 insgesamt) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... und 5 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [ITSM Tools](https://www.capterra.ch/directory/30676/itsm/software) ## Ähnliche Kategorien - [ITSM Tools](https://www.capterra.ch/directory/30676/itsm/software) - [Help-Desk-Software](https://www.capterra.ch/directory/30008/help-desk/software) - [IT Asset Management Software](https://www.capterra.ch/directory/30077/it-asset-management/software) - [Wissensmanagement Tools](https://www.capterra.ch/directory/30094/knowledge-management/software) - [IT-Service-Software](https://www.capterra.ch/directory/30672/it-service/software) ## Alternativen 1. [Freshservice](https://www.capterra.ch/software/132997/freshservice) — 4.5/5 (688 reviews) 2. [Milvus](https://www.capterra.ch/software/202528/milvus) — 4.8/5 (298 reviews) 3. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1755 reviews) 4. [Desk Manager](https://www.capterra.ch/software/173025/help-desk-software) — 4.8/5 (106 reviews) 5. [JIRA Service Management](https://www.capterra.ch/software/138769/jira-service-management) — 4.5/5 (764 reviews) ## Nutzerbewertungen ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16. November 2023* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Nachteile**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21. Mai 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Nachteile**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30. September 2024* | Computer-Hardware | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Nachteile**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Doron's Alloy Review" — 4.0/5 > **Doron** | *29. Januar 2021* | Architektur & Planung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Software is reliable, user friendly and you get the results quickly. > > **Nachteile**: Some built-in features are limited and require alterations. > > Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon. ----- ### "Solid product that meets all our needs" — 5.0/5 > **Tracy** | *3. März 2025* | Groߟhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc. > > **Nachteile**: The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that. > > We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/108129/alloy-navigator?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/108129/alloy-navigator) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten