Wer nutzt diese Software?

Alle Einzelhandels-, Schnell-, Full-Service-Restaurants und Bars in den Vereinigten Staaten.

Durchschnittliche Bewertung

260 Bewertungen
  • Gesamt 4 / 5
  • Bedienkomfort 4.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • ShopKeep
  • http://www.shopkeep.com/
  • Gegründet 2008

Über ShopKeep

Everything ShopKeep unterstützt wachsende und unabhängige Unternehmen. Gegründet von einem erfolgreichen Unternehmer, bietet ShopKeep ein intuitives, sicheres iPad-Point-of-Sale-System mit POS-Software, das Händlern ermöglicht, intelligentere Geschäfte zu führen, indem sie Mitarbeiter optimiert, Inventar reguliert und auf Verkaufsberichte und Kundeninformationen auf einer nahtlosen, Cloud-basierten Plattform zugreift. Mit mehr als 23.000 Kunden ist das preisgekrönte Kundendienstteam von ShopKeep rund um die Uhr verfügbar und bietet einen robusten Support.

ShopKeep Funktionen

  • Arbeitskostenrechner
  • Ernährungs- & Zutaten-Etiketten
  • Ernährungsanalyse
  • Inventarverwaltung
  • Kundenmanagement
  • Produktions-Management
  • Rechnungsführung
  • Rezept- / Formelkalkulation
  • Rezept- / Formelmanagement
  • Verkaufshistorie
  • Vertriebsmanagement
  • Einzelhandel-Management
  • Einzelnes Geschäft
  • Feinkost-/Restaurant-Management
  • Inventarverwaltung
  • Kraftstoff-Management
  • Kraftstoff-POS
  • Lebensmittelgeschäft-POS
  • Lotterie-Management
  • Mehrere Geschäfte
  • Mitarbeitermanagement
  • Preisliste
  • Treueprogramm
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Abrechnung & Rechnungsstellung
  • Bestell-Management
  • Inventarverwaltung
  • Kundenmanagement
  • Retourenmanagement
  • Abrechnung & Rechnungsstellung
  • Berichterstattung / Analyse
  • Integrierte Buchführung
  • Inventarverwaltung
  • Küchenmanagement
  • Menüverwaltung
  • Mitarbeitermanagement
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Beurteilungsmanagement
  • Großhändler-Management
  • Kunden-Kaufhistorie
  • Lieferanten-Management
  • Management mehrerer Geschäfte
  • Marketing-Management
  • Preismanagement
  • Provisionsmanagement
  • Reparatur-Nachverfolgung
  • Schmuckdesign
  • Sendungen
  • Barcode-Scanning
  • Bestell-Automatisierung
  • Einzelhandel-Management
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundenkonto-Profile
  • Kundentreueprogramm-Unterstützung
  • Layaway-Management
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Rückgaben nachverfolgen
  • Touch-Screen
  • Verkäufe nachverfolgen
  • Bestandskontrolle
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Kassenlade-Management
  • Kontrollen aufteilen
  • Mitarbeitermanagement
  • Treueprogramm
  • Trinkgeld-Management
  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mail Order
  • Mehrere Standorte
  • Merchandise Management
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Bar-POS
  • Barcode-Scanning
  • Benutzerzugriff-Genehmigungen
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Rückgaben nachverfolgen
  • Verkäufe nachverfolgen

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Die hilfreichsten Reviews für ShopKeep

Rescued us from a POS of perpetual problems

Mit Google übersetzen Bewertet am 10.1.2017
Christopher B.
Operations Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: asdf
5/5
Gesamt
4 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When we first transitioned from a legacy POS to an iPad-based POS, we'd gone with another product that seemed perfect. Unfortunately, that product was like buying a house and discovering a day in and day out that it was full of mold, had cracks in the foundation and other structural problems, and the repair people tasked with helping you seemed trained to make things worse. It required constant attention in order to ensure very basic functionality, crashed constantly, caused massive headaches with credit card processing, and everyone from our account rep to her bosses to "tech support" was so clueless, one could write a sitcom with the stories. We shopped around for our replacement, making sure to ask all the questions and investigate to the best of our abilities so as not to end up in the same place. We found ShopKeep and could not be more pleased with the results. I cannot overstate how completely opposite every interaction with ShopKeep has been compared with the competitor we replaced. Every question has been answered satisfactorily, every issue dealt with (and not forgotten by an overwhelmed support crew), and every guarantee upheld. Even better, the application itself functions as advertised, so we are not spending actual hours of our time making something work; it just works. We don't experience crashing, lost data, unsolvable credit card processing nightmares, and the rare calls to tech support are quick and painless. There may not be as many back-end bells and whistles in terms of reporting and inventory, but these are always in development, and I feel comfortable saying that when these new elements are introduced they will function as described. The app is clean, intuitive to learn, easy to use, and the resources made available, detailed online instructions, videos, etc. combined with helpful, engaged, communicative staff at all levels have made ShopKeep a hero to us. If I ever notice ShopKeep being used at another business, I always make a point to ask about it and find the same enthusiastic appreciation I'm trying to convey here. (Whereas I do the same with the competitor we ditched, and always see their eyes glaze over.) I highly recommend ShopKeep and know that users will be as satisfied as we are to have found them.

Vorteile: Clean design, easy & intuitive to learn, very stable i.e. does not crash, connectivity has never been an issue, back-office works well in its current format. Tech support always available, helpful, and willing to go the extra step to help when they do not immediately have the answer. Simplicity, meaning one is not overwhelmed with more features than one could use (and which could be rendered pointless if overall stability is a challenge). Fairly flexible layout for the iPad menus. Very straightforward to set-up, and the online resources are comprehensive. I taught myself everything in an afternoon, and staff all took to it quite easily. I have not had to spend hours and hours trying to establish functionality with a line of customers staring at me.

Nachteile: BackOffice reporting could be a little more comprehensive and with more user control in terms of personalization. Bulk editing and management of inventory/stock items is nice, but individual item edits can be time-consuming if one is only working on 5 items (vs. 50).

Fantastic Retail Point of Sale System

Mit Google übersetzen Bewertet am 9.1.2017
Dan P.
CTO
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: asdf
5/5
Gesamt
5 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Shopkeep has been an incredible system for us. We've been using it for just over two years now and are extremely satisfied. For the price, you will not find a better system anywhere, and trust me, I've done the research. The cashier end of the system is very intuitive and easy to learn. Teaching my new staff how to use it is a breeze. Customizing the screens makes it easy to sort products by page and button color. The back end of the system is just as easy to use. The built-in analytics can quickly bring up a great overview of how your business is doing. Inventory management is fantastic and very easy to manage. Importing and exporting inventory, customers, sales, etc... is all effortless and great for analyzing data outside of Shopkeep. The App and web-based back office are constantly being updated and improved. Support staff are very friendly and knowledgeable and have always been great at providing us solutions. For anyone who is looking for a great system for a small retail business that is cost efficient, has great customer support, and is easy to use, look no further... This is the system for you. The only cons to this system is that you can't manage or transfer inventory between stores in the same back office. You will have to switch between stores and manually add/subtract inventory for each store. Another great feature missing is a separation of stock between the storefront and a storage area. These are features probably better suited to a larger retailer who would need a more capable system but features Shopkeep should consider in their development. Overall we are very pleased with the system. You can't go wrong!

Vorteile: Ease of Use. This is some of the most intuitive software I've ever used. It literally took me a couple of hours to learn the system inside and out and my staff is able to count on me for answers any time and I have no problem providing them quick solutions.

Nachteile: I would really like to see a way that we could consolidate store management into a single back office so that we could transfer stock quickly and easily between stores. Also, if there was a way to have a back stock/storefront separation for inventory, it would save us an insane amount of time with our inventory management control.

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