Wer verwendet ShopKeep?

Alle Einzelhandels-, Schnell-, Full-Service-Restaurants und Bars in den Vereinigten Staaten.

Was ist ShopKeep?

Everything ShopKeep unterstützt wachsende und unabhängige Unternehmen. Gegründet von einem erfolgreichen Unternehmer, bietet ShopKeep ein intuitives, sicheres iPad-Point-of-Sale-System mit POS-Software, das Händlern ermöglicht, intelligentere Geschäfte zu führen, indem sie Mitarbeiter optimiert, Inventar reguliert und auf Verkaufsberichte und Kundeninformationen auf einer nahtlosen, Cloud-basierten Plattform zugreift. Mit mehr als 23.000 Kunden ist das preisgekrönte Kundendienstteam von ShopKeep rund um die Uhr verfügbar und bietet einen robusten Support.

ShopKeep – Details

ShopKeep

https://www.shopkeep.com

Gegründet 2008

ShopKeep – Preisübersicht

ShopKeep bietet eine Gratisversion, aber keine kostenlose Testversion. Weitere Preisinformationen für ShopKeep findest du unten.

Kostenlose Version

Ja

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Training

Live Online

Webinare

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

ShopKeep Funktionen

Bäckereisoftware
Arbeitskostenrechner
Ernährungs- & Zutaten-Etiketten
Ernährungsanalyse
Inventarverwaltung
Kundenmanagement
Produktions-Management
Rechnungsführung
Rezept- / Formelkalkulation
Rezept- / Formelmanagement
Verkaufshistorie
Vertriebsmanagement
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Barcode-Scanning
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Rückgaben nachverfolgen
Touch-Screen
Verkäufe nachverfolgen
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
E-Mail Marketing
Elektronischer Handel
Mehrere Standorte
Mitarbeitermanagement
Provisionsmanagement
Retourenmanagement
Treueprogramm
Versand
Waren-Management
ACH Scheck-Transaktionen
Belegdruck
Bitcoin-kompatibel
EC-Karten-Unterstützung
Geschenkkarten-Management
Integration von Zahlungsabwicklungsdiensten
Mobile Zahlungen
Online-Zahlungen
Unterschriften-Erfassung
Verkaufspunkt POS-Transaktionen
Wiederkehrende Abrechnung
Bar-POS
Barcode-Scanning
Benutzerzugriff-Genehmigungen
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Rückgaben nachverfolgen
Verkäufe nachverfolgen

ShopKeep – Nutzerbewertungen

Zeigt 5 von 663 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.2/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.1/5
Angie F.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.6.2019

"Puts Square to shame"

Kommentare: Anytime I have had any issue or problem, customer service has been the best in helping me work threw it (computer illiterate remember) plus they always have options for me to make changes that potentially make it easier on my end, or sometimes even cheaper.

Vorteile: I like the fact that it is a lot more detailed in the inventory set up because it allows you to actually separate you retail store into sections where square did not allowing check out to be easier and faster if you are having issues with or do not use UPC/SCU coding. I also like the fact that you can enter your inventory purchases which automatically adds it to your inventory counts and then you can enter your payout/paying for such accounts

Nachteile: The inventory entry durning initial setup. Because I am computer illiterate, I am still struggling to get it set up correctly and you do not have the option to go in and erase everything to start over.

  • Quelle des Nutzers 
  • Bewertet am 28.6.2019
Travis W.
Career Technical Technology Specialist
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 16.10.2019

"Shopkeep used in Career Tech Programs"

Kommentare: Overall, I'd definitely recommend Shopkeep. For the price, for the customer service, for its quick implementation and ease of use, you really cannot beat it.

Vorteile: We implemented Shopkeep within our 4 high school stores, our Cosmetology program's salon, and our Culinary program's restaurant. All have loved Shopkeeps ease of use and learning. The students have picked up on it very quickly. The Back Office has allowed our teachers and students to customize as needed. Overall it's a great product. The restaurant cannot wait for the "tables" option to become officially part of the program. Our district currently does not allow for credit cards, but they are finally considering this and we are looking forward to that and gift cards as well!

Nachteile: We had some issues with connectivity being a large district with many students on our wifi. We were able to purchase adapters and "hard-line" the iPads. This isn't really a Shopkeep issue though. One issue we've had is once a mistake has been made and the shift is closed, there is no way to "fix" the mistake (students will make these mistakes from time to time). We've also been left with some "hanging" open checks but figured out how to get rid of these by deleting the app and reactivating the register.

  • Quelle des Nutzers 
  • Bewertet am 16.10.2019
Charleen C.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 9.1.2020

"Cost of Goods Sold not included in Quickbooks Integration"

Kommentare: Overall, it has been good except for the QuickBooks Integration.

Vorteile: I like how easy it is to use and for anyone to learn. I also like how quickly it updates information from Backoffice to the iPad.

Nachteile: We've been using ShopKeep for 5 years now. During those 5 years, we've been using a third party app called Shogo that would take our sales, including Cost of Goods Sold (COGS) from ShopKeep and post it into QuickBooks. I have recently upgraded my plan because ShopKeep now integrates directly with QuickBooks, and I had dropped Shogo. Huge mistake! ShopKeep does not have COGS mapped to QuickBooks. That's like washing your hair without shampoo. For every sale, cost of goods sold needs to be booked at the same time or your profit margins are off. I find it ridiculous that they didn't think to include it as part of the integration. So if you want Cost of Goods Sold posted into QuickBooks you will have to manually do a journal entry.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 9.1.2020
James M.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 21.10.2019

"Starts Off Great "

Kommentare: Shopkeep was supposed to simplify my POS and reporting. It has not done that my old POS system I called support 1 time in 4 years. With Shopkeep I have had to call support more times then I can count and over the last couple months the hold times are so horrendous I have just given up. I actually have 2 shop keep accounts for my business but have only implemented one of them as the headaches I have to deal with, with the one is enough I don't want to double the trouble so I have stayed with my previous POS for our second location. The product itself is good, the reporting is excellent, but the customer service is about the worst you can imagine.

Vorteile: This software is pretty complete the reporting is great, the features are great. What you should get out of this software in one package would be hard to put together anywhere else but that is only if Shopkeep can actually deliver what they promise.

Nachteile: Sold a premium package with premium support and still can't seem to get reliable support. Over the last two weeks I have spent about 6 hours of total time sitting on hold and have yet to speak to a live person. I have chosen the call back feature twice and have not received any calls back only received 2 emails saying they tried to call and no one answered. No one can enplane the billing to me, as in why do I keep getting certain reoccurring charges that we can not attribute to anything. Shopkeep sent me the starter gift card pack which is supposed to come with the premium package but it is not enabled on my back office all it says is upgrade your package, which what do I upgrade to if I supposedly have premium. Another issue is they started billing me long before I even received my equipment. This was because who ever was supposed to submit the equipment order forgot and then went on vacation, biggest issue there is no refund available for the time I was getting billed but couldn't use the actual service. They never mention to you the constant PCI compliance stuff you have to constantly do, this is not easy stuff to do either and they offer zero support in filling out the required PCI compliance paperwork that is sent.

  • Quelle des Nutzers 
  • Bewertet am 21.10.2019
Timothy B.
Chef/Owner
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.6.2019

"Why Try the Best?"

Kommentare: This is a great product and program for a growing business. We are interested in growing and this system will allow us to take the current system and add on to what we have, Easy Peasy. We have to be ready for growth, this is the way to do it!

Vorteile: The set up and use for this software has been awesome! We are constantly adding and ending products. Integrating that into the system and tracking in the customer module is a breeze. These guys are updating and automating the system all the time. In my field, we have a high change over of employees, ease of use is a must.

Nachteile: While the system is a good product, as any business owner, we are always paying attention to cost of the system. For a business that needs multiple registers and multiple set ups, this is a great system to use and to operate many different registers on the same system and program. Data gathering in this system would be phenomenal when tracking, organizing and interpreting,

  • Quelle des Nutzers 
  • Bewertet am 28.6.2019