ShopKeep

von ShopKeep

4 / 5 377 Bewertungen
ShopKeep

Beliebte Produkte


Wer nutzt diese Software?

Alle Einzelhandels-, Schnell-, Full-Service-Restaurants und Bars in den Vereinigten Staaten.

Durchschnittliche Bewertung

377 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ShopKeep
  • https://www.shopkeep.com
  • Gegründet 2008

Über ShopKeep

Everything ShopKeep unterstützt wachsende und unabhängige Unternehmen. Gegründet von einem erfolgreichen Unternehmer, bietet ShopKeep ein intuitives, sicheres iPad-Point-of-Sale-System mit POS-Software, das Händlern ermöglicht, intelligentere Geschäfte zu führen, indem sie Mitarbeiter optimiert, Inventar reguliert und auf Verkaufsberichte und Kundeninformationen auf einer nahtlosen, Cloud-basierten Plattform zugreift. Mit mehr als 23.000 Kunden ist das preisgekrönte Kundendienstteam von ShopKeep rund um die Uhr verfügbar und bietet einen robusten Support.

ShopKeep Funktionen

  • Arbeitskostenrechner
  • Ernährungs- & Zutaten-Etiketten
  • Ernährungsanalyse
  • Inventarverwaltung
  • Kundenmanagement
  • Produktions-Management
  • Rechnungsführung
  • Rezept- / Formelkalkulation
  • Rezept- / Formelmanagement
  • Verkaufshistorie
  • Vertriebsmanagement
  • Abrechnung & Rechnungsstellung
  • Bestell-Management
  • Inventarverwaltung
  • Kundenmanagement
  • Retourenmanagement
  • Abrechnung & Rechnungsstellung
  • Berichterstattung / Analyse
  • Integrierte Buchführung
  • Inventarverwaltung
  • Küchenmanagement
  • Menüverwaltung
  • Mitarbeitermanagement
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Beurteilungsmanagement
  • Großhändler-Management
  • Kunden-Kaufhistorie
  • Lieferanten-Management
  • Management mehrerer Geschäfte
  • Marketing-Management
  • Preismanagement
  • Provisionsmanagement
  • Reparatur-Nachverfolgung
  • Schmuckdesign
  • Sendungen
  • Bestandskontrolle
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Kassenlade-Management
  • Kontrollen aufteilen
  • Mitarbeitermanagement
  • Treueprogramm
  • Trinkgeld-Management
  • Barcode-Scanning
  • E-Commerce-Integration
  • Elektronische Unterschrift
  • Geschenkkarten-Management
  • Kundenkonto-Profile
  • Mehrere Standorte
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Retail POS
  • Retourenmanagement
  • Treueprogramm
  • Barcode-Scanning
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Rückgaben nachverfolgen
  • Touch-Screen
  • Verkäufe nachverfolgen
  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Bar-POS
  • Barcode-Scanning
  • Benutzerzugriff-Genehmigungen
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Rückgaben nachverfolgen
  • Verkäufe nachverfolgen

Die hilfreichsten Reviews für ShopKeep

Shopkeep in diverse hospitality

Mit Google übersetzen Bewertet am 8.3.2019
James J.
Owner/Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Shopkeep allows managers/owners to keep track and/or make changes from remote location as opposed to requiring a server in a specific location. Ease of use on Front & Back end and processing payments, splits and tips. Printer set up, grouping and integration is a rather simple process. The system flows together with all registers. Excited about the new Table feature and it's use once separate checks can be processed with Table feature. We have a diverse offering of services. We are set up in shopkeep for a Gas Station, Lodging, Vacation Rental Cabins, Convenience Store, Bar, Restaurant, Package Liquor Store etc... and shopkeep was relatively easy to set up for all these offerings in different areas of the property with basic computer skills using 3 registers (Store/Front Desk, Restaurant Dining Room, Bar) in different locations on the property.

Vorteile: Easy to program. Relatively easy training for FOH staff. Really easy to add items and keep organized compared to other systems we have used. Splitting checks has been made simple with a couple ways to do it. Payments & Tips is a handy function and works well. Improvement Updates are often and always announced promptly when available.

Nachteile: Need more control as far as permissions and manager enabled functions such as manager approval of discarded items. Activity reports for employees/registers to record more activities within the registers. Example: Bar has a lot of discarded items with $ amount but no other record available to see what the items were, time of actions etc...the ability to see when the item(s) was discarded vs when the check was started-this would help identify if items are discarded when it is known the transaction will be cash vs credit card and cash pocketed when item is removed from system for those who do not have time to keep accurate daily liquor inventory. A longer history for X or Z reports would be great for quick viewing at the register. Cannot overtender a handwritten check for payment and tip. Credit Card Readers and Printers drop off a lot and need to be reset often. Open tabs for bar environment would be nice to just tap a list of tabs (maybe it's own page) and enter more items. Having to sign in after each transaction to start a new one is sometimes time consuming when processing multiple checks/transactions.

Rescued us from a POS of perpetual problems

Mit Google übersetzen Bewertet am 10.1.2017
Christopher B.
Operations Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When we first transitioned from a legacy POS to an iPad-based POS, we'd gone with another product that seemed perfect. Unfortunately, that product was like buying a house and discovering a day in and day out that it was full of mold, had cracks in the foundation and other structural problems, and the repair people tasked with helping you seemed trained to make things worse. It required constant attention in order to ensure very basic functionality, crashed constantly, caused massive headaches with credit card processing, and everyone from our account rep to her bosses to "tech support" was so clueless, one could write a sitcom with the stories. We shopped around for our replacement, making sure to ask all the questions and investigate to the best of our abilities so as not to end up in the same place. We found ShopKeep and could not be more pleased with the results. I cannot overstate how completely opposite every interaction with ShopKeep has been compared with the competitor we replaced. Every question has been answered satisfactorily, every issue dealt with (and not forgotten by an overwhelmed support crew), and every guarantee upheld. Even better, the application itself functions as advertised, so we are not spending actual hours of our time making something work; it just works. We don't experience crashing, lost data, unsolvable credit card processing nightmares, and the rare calls to tech support are quick and painless. There may not be as many back-end bells and whistles in terms of reporting and inventory, but these are always in development, and I feel comfortable saying that when these new elements are introduced they will function as described. The app is clean, intuitive to learn, easy to use, and the resources made available, detailed online instructions, videos, etc. combined with helpful, engaged, communicative staff at all levels have made ShopKeep a hero to us. If I ever notice ShopKeep being used at another business, I always make a point to ask about it and find the same enthusiastic appreciation I'm trying to convey here. (Whereas I do the same with the competitor we ditched, and always see their eyes glaze over.) I highly recommend ShopKeep and know that users will be as satisfied as we are to have found them.

Vorteile: Clean design, easy & intuitive to learn, very stable i.e. does not crash, connectivity has never been an issue, back-office works well in its current format. Tech support always available, helpful, and willing to go the extra step to help when they do not immediately have the answer. Simplicity, meaning one is not overwhelmed with more features than one could use (and which could be rendered pointless if overall stability is a challenge). Fairly flexible layout for the iPad menus. Very straightforward to set-up, and the online resources are comprehensive. I taught myself everything in an afternoon, and staff all took to it quite easily. I have not had to spend hours and hours trying to establish functionality with a line of customers staring at me.

Nachteile: BackOffice reporting could be a little more comprehensive and with more user control in terms of personalization. Bulk editing and management of inventory/stock items is nice, but individual item edits can be time-consuming if one is only working on 5 items (vs. 50).

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