Bill4Time

Bill4Time handles our customer billing and invoicing

Kommentare: Bill4Time's portability and ease of use are its greatest strengths; I can take care of client billing even when I'm away from the office.

Vorteile:

The company as a whole is quite pleased with the decision to switch to Bill4Time. It's a well-organized, well-thought-out, and user-friendly software that might, at times, feel repetitive. The web-based interface is great, and it gives me peace of mind about maintaining accurate records.

Nachteile:

The app doesn't always work as smoothly as you'd like on mobile devices. I occasionally have crashes and strange graphics glitches, and I wish I had access to more future projections for scheduling purposes.

Bill4Time is a fantastic solution for managing the financial functions of your legal practice

Kommentare: We LOVE Bill4Time. I have been using this product for almost 10 years and it has just gotten better and better. There are many ways to do simple tasks, find information, sync with QuickBooks Online, access info from anywhere, and great customer service if there is an issue.

Vorteile:

Bill4Time is user friendly, easy to implement, great customer service, great platform, minimal glitches or issues on the user side.

Nachteile:

The statements we send out can be time consuming to create, but I think there is a recent update we need to investigate to see if its a better option for our process.

Disappointed

Kommentare: Disappointing experience as this has bees an issue for over 6 months. They continue to bill us in full and refuse to let us speak directly to IT. They gave us one crest after 3 months but have done nothing about crediting us since. Not have they found a solution to the problem.

Vorteile:

That it was supposed to integrate with QuickBooks

Nachteile:

After an update in November the two programs stopped communicating

Hassle free experience is key

Kommentare: Hassle free, efficient, user friendly, and helpful.

Vorteile:

The responsiveness, knowledge base, and plain kindness from the support team is unparalleled. I am willing to pay for having a team I can easily communicate with; that isn’t speaking to a third party and translating third party answers back to me. The direct contact with someone who knows what they are doing is way more efficient than other business models.

Nachteile:

My record keeping has to be in a specific format that B4T does not have functionality for- but the staff is having a Zoom meeting with me to try and work it out so really I have no complaints!

Why you need this Product

Kommentare: My experience with Bill4Time is always a good one, I am able to navigate directly where I need to go and input the figures and information I need to input and when I am ready easily generate a professional looking statement or invoice that I can be proud of.

Vorteile:

What I like the most about Bill4Time is the ease of use and its simplicity.

Nachteile:

Nothing! I only have high praises for this product and is why I have been a user for the last almost 8 years.

Great product

Vorteile:

Easy to use and makes invoicing clients easy

Nachteile:

There really isn’t anything I don’t like. I don’t use all the features

Great product for Time & Expense Billing

Kommentare: Excellent Experience with this product. Highly recommend .

Vorteile:

Simplicity of Interface and User Friendly

Nachteile:

Dashboard can be overwhelming until you use product.

Easy to Use

Kommentare: The product is easy to use and provides good, real time data.

Vorteile:

Ease of use and intuitive. Input of time and expenses is easy for all users.

Nachteile:

Formatting of some reports and that it does not integrate with my clients' billing vendors (Bottomline, etc.)

BILL 4 TIME REVIEW

Kommentare: FAIRLY FLUENT NOW AND THE EASE OF USE IS CRITICAL TO MY LAW PRACTICE SUCCESS

Vorteile:

THE STAFF IS PHENOMENAL IN ITS SUPPORT AND THE BILL 4 TIME SYSTEM IS WELL WORTH THE $

Nachteile:

LEARNIING HOW TO USE IT TOOK TIME FOR ME, SINCE I ALWAYS HAD A SECRETARY AT MY LARGE LAW FIRMS TO HELP

Love Bill4Time

Vorteile:

The convenience, easy to use. Support is always available and very helpful.

Nachteile:

I have not found anything I do not like. I am still learning new things daily.

Recommend Bill4Time

Kommentare: Excellent,would highly recommend for small business

Vorteile:

User friendly, and customer service is excellent

Nachteile:

Tracking time - it would be helpful if it would summarize hours showing non bill, and overtime

Practice Growing

Kommentare: It allowed me to expand my practice by helping keep track of things I was having problems with.

Vorteile:

It has allowed me to actually keep track of and collect the money I made.

Nachteile:

I wish there was better integration with google calendar and other products.

Daily Use Review

Vorteile:

Ease of use, efficiency and streamlining of my time spent on client files

Nachteile:

I really don't have anything I don't like when using this software. It's perfect for me and my firm

Bill4time saves time!

Vorteile:

Ease of use in tracking billable hours, travel time, and expenses.

Nachteile:

I'm not sure how to use all of the functions, but they don't appear necessary to my purposes.

Satisfaction

Kommentare: My overall experience with this software is the new features and changes to the software that helps me to be more efficient in my job. I enjoy the fact that I can print reports for different cost. I like having access to the support team at anytime I needed them. I am thankful for the availability of being able to communicate with the support team about any immediate issues or problems I may be having. I find it very helpful in having live chat and the tutorials available to access at any time I need them. No matter how big or how small my problems are they are very professional and knowledgeable. I like that I can print the transcript to keep for future use should I run into the same problem and forgot what I had done the first time. I like the fact that I can print a report halfway through the month that allows me to see where I am with my monthly billing and productivity and it allows me to print case history which is helpful when I have to prepare an Attorney Fee Affidavit. The new features for notes are so helpful here when a client calls I can open their case and put phone conversations and print the notes for the attorney. My job is all about paper trail. I had a professor in college who said it is not what you say but what you write.

Vorteile:

Very user friendly software . When I first started with the firm a co-worker showed me how to maneuver in bill4Time. Then she set me on my own. If I found myself not sure about what I was doing I would either review the tutorial or contact bill4Time's support team either by phone or live chat. The support team has always been very helpful and knowledgeable in the software. There has not been one problem that has gone unresolved with the support team. They are very diligent with getting back with you if they have to research an issue or a problem I may be having.

Nachteile:

I would not say I like any thing least about this software. I am looking forward to the ability to be able to track consult fees. I am looking forward to a new tab that has consultations which will allow you to put the client into the system and the amount of the consult fee. This would eliminate me having to keep track of two Conflict of interest list.

Clean, easy to use billing software

Kommentare: Its a billing program and is extremely effective at billing. I find no "cons" when comparing to other billing programs I've looked at. I'd love more practice management functionality--but I don't see that as the main purpose/use of this program.

Vorteile:

The program is clean, simple, and available anywhere through the web and various applications for mobile devices. New users are easy to setup and manage. Reporting functions are easy to manage. Downtime is a non-issue. Reports are easy to run and provide the information we need to keep a pulse on our firm's billings, collections, and associated compensation models. There are also easy reports to provide for accountability of time keepers. Invoicing is easy as well and so is receiving payments. We also use the trust accounting functionality which helps us keep on top of retainers. Another popular billing program we looked at tried to charge us about 5 times the cost of our average user, merely because one report regarding collections was critical to our internal compensation model. We've used Bill4Time for our billing needs for over 5 years, and many of our attorneys used it before we formed our firm. Its solid, simple, and easy to use.

Great Billing System and Great Value

Kommentare: B4T is a great billing software that satisfies all of our billing needs. It's very reasonably priced and has an excellent customer service staff. I recommend it highly for anyone looking for a quality product that won't break the bank but will still provide all the support you can ask for.

Vorteile:

B4T is completely user friendly and has a neat, simple layout with no unnecessary noise to clutter your view like so many software products. It provides all of our billings needs in a straight-forward, uncomplicated manner. Their customer service is top-notch. I haven't had a single instance where I worked with a rep who wasn't extremely courteous and immediately able fix a problem or provide guidance for whatever need I had. In particular, [SENSITIVE CONTENT HIDDEN] is fantastic and is such a pleasure to deal with. She's assisted me on numerous occasions and I can't say enough about her. Something else that I love about B4T is their support desk phones are answered within 2 or 3 rings by actual human beings. I'm never placed on hold by robo-operators as so often occurs with other companies (both professionally and personally).

Nachteile:

I don't have any cons worth expressing.

Tejera Review 11/15/21

Kommentare: Billing and collecting is a lot easier

Vorteile:

The time tracking feature is fine. I wish that you would help filling out the description of the billing by, for example, entering Telephone Conference when I click on the type of service rendered; Review when I click on Review; Correspondence when I click on Correspondence, etc. The billing becomes a problem when you begin to prepare an Invoice and then you can't go back to it because it is in "Pre-Billing"

Nachteile:

Putting together a bill is not as easy as it should be. It should be easier to put together a bill.

Excellent Product; Better Support

Vorteile:

The software itself is fine. What stands out, however, is the technical support. They not help with software questions, but help even more with correcting bookkeeping errors. We have gone to a virtual firm model, so each attorney handles more and more of the day to day administrative functions, including billing and bookkeeping. To know you have someone to call who can generally take the time to walk through and correct mistakes and provide technical assistance is critical.

Nachteile:

As with any software if you were to develop it yourself (assuming you had the ability to do so) you would do it differently in some regards. For instance, I usually enter time for a day on the following day. it would be nice to not have to change the date for each entry, but to change the date just at the start and keep it on that date until you manually change to a different date. This is a nit and relates to how I do things. I'm sure I could come up with other nits, but overall the program works and works well.

Excellent time/billing software for small law firm

Kommentare: We have used this for four years, and are very pleased. It is easy for all users to input time and expenses, easy to generate bills, and easy for me to pull up a client's account history if they have a question. Also, ability to accept payments directly through portal is useful.

Vorteile:

We have a six lawyer firm, and the ease of use and implementation of Bill4Time is fantastic

Nachteile:

None right now- everything has been as expected.

A great billing program

Kommentare: I have been using bill for time for several years now. I would not continue to use it if it was not a great program to use.

Vorteile:

I tried two or three different programs before finally deciding on Bill for time. It is very easy to learn for my staff . It's very professional looking. You can pull all the reports you need.I think what I love the best about it is being able to write a note copy and put it in the billing section and getting it all done at one step.

Nachteile:

I guess the least thing I like about the program is on the notes I would like to be able to pull up all the notes on one client and print them all out at one time.

Bill4Time is intuitively easy to use.

Vorteile:

Our firm is a virtual office, so cloud-based SaaS is a must. Bill4Time has easy to use LEDES invoicing, and great reporting functions, and you can specify the data you want to focus on. In my practice, I haven't found anything that I need that Bill4Time doesn't do.

Nachteile:

We've been using the service for over 4 years and earlier on, there was some funkiness involved when trying to create an invoice; however, they've appeared to fix this.

Sole practitioner user

Kommentare: Good product for a small office.

Vorteile:

Easy to use for timekeeping and billing, intuitive features once you get the hang of it, good customer support. Allows for payments by wire or by check. Invoices can be customized.

Nachteile:

After I lost my office administrator, I had to figure out the billing and accounting process, and it took a little effort to understand the set-up, but I got there and it is pretty easy.

Recommended Features

Vorteile:

The software is easy to use and has minimal downtime.

Nachteile:

(1) Integrate abbreviations for words or phrases used repeatedly when filling out time sheets, so that the user only needs to type the abbreviation rather than writing the complete word or phrase. For example, "TW" for "telephone call with". The user will enter TW and the software automatically writes "telephone call with". (2) When words are misspelled, the software should correct automatically or at least show possible corrections (like Microsoft Word features when words are misspelled).

Great Billing Program

Vorteile:

Bill4time is very easy to use and the transition form our old billing program was seamless. I really like that we are able to have the developers create custom reports that fit our needs.

Nachteile:

So far I have found nothing that I don't like.