Teamwork

"Perfect for Managing and Keeping Track of Work"

Kommentare: My overall experience was very positive with Teamwork Projects. Every time I have the freedom to choose ​software for managing my work I choose Teamwork.

Vorteile: Teamwork is the all-in-one software for managing projects. I've used Projects in several workplaces and was very pleased in all cases. It offers all the essential task tracking features and also has a ​Trello-like board view. The built-in time tracker was especially useful to keep track of the time spent on each task. Teamwork even offers a client for the timer that can stay above all your windows so that you don't forget starting or stopping the timer.

Nachteile: The only con for Teamwork Projects is that it can be hard to navigate around at first. While the UI is perfectly easy-to-use, the existence of many features makes getting lost in the UI very easy when you're new to it. To some people, the UI is intimidating at first glance. Convincing those people to get on board was the challenging part of making the software a default project management tool in the company.

"Some great features for Time tracking, including dependent tasks and filter views"

Vorteile: We love that our team tasks can have dependencies. Task 2 can not be started before task 1 if you choose to set up tasks with them dependent on others. We all get several hundred emails each week. The dependent task feature has reduced our need to email each other by 20%.

Nachteile: The set up instructions say how to use features but don't tell the reader why they would be helpful to use. We've been using the software for more than 6 months and we can't find a reason to use a handful of the features they highlight the most. When we've contacted support they were able to tell us how to use the features, but like the instructions they could not tell us what we might use them for.

"Great project Management software!"

Kommentare: Very happy with the overall experience, have been seeing the software get better and better over last couple years.

Vorteile: Tracking tasks on projects are top of the line with this software. Reporting and additional features are constantly improving but much better than Microsoft Projects or Smartsheet.

Nachteile: Reporting features and Gantt charts/tasks both showing at the same time can use improving.

"Great for tasking, mediocre to terrible at everything else"

Kommentare: Teamwork excels at tasking and basic project management, but don't count on it for any company or portfolio insights and/or big picture views. This is a good tool for small teams that worry about pipeline and traffic control but not for large interconnected teams that require account management, efficiency evaluation or budget oversight.

Vorteile: The UI is very intuitive and clear.
Actions around tasks have short paths to complete and work well.
The features for tasking are useful and easy to work with.
The knowledge base covers almost every topic and support is responsive, friendly and helpful.

Nachteile: The reporting tools are basically non-existent and any historical evaluation of data almost impossible.
Teamwork does not distinguish or allow to filter for late tasks historically, which means once a task/milestone is completed it becomes impossible to tell if that task was late or on time.
This makes tracking efficiency and employee performance impossible as we do not know if tasks are on time in general and where the bottleneck lie. Similarly not being able to construct dashboards and manipulate data around time, late tasks, etc. for teams rather than projects hampers decision-making. Compared to something like Celoxis or even Jira which for example allows to compare any data with custom scripts etc, Teamwork feels incredibly inflexible and dated to have to export excel sheets to manipulate and evaluate data. Our account managers are not able to find out if they are doing good or not on a specific account as data can not really be filtered and displayed that way either.

"Teamwork Support"

Kommentare: We've been able to make far better business decisions now that we have Teamwork. We can see how long it takes to deliver work, identify bottlenecks and inefficiencies, whether our clients are profitable, our staff are working within a reasonable level of capacity. The amount of visibility we have over project health now is greater than ever before.

Vorteile: What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly. The tasks are easy to find, easy to interact with, deadlines and priorities really clear, which makes it so much easier to manage from a project management perspective.

Nachteile: We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system. We're working on a way to integrate Teamwork with Data Studio so that live information is available quickly and simply for us, but it is taking us a lot of time.