--- description: Detaillierte Informationen über Emergency Reporting zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Emergency Reporting Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Feuerwehr-Software](/directory/30741/fire-department/software) > [Emergency Reporting](/software/121517/fire-package) # Emergency Reporting Canonical: https://www.capterra.ch/software/121517/fire-package Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/121517/fire-package?page=2) > Das Fire and EMS Package von ER ist eine leistungsfähige Software, mit der du einfach nachverfolgen, verwalten und analysieren kannst, was in deiner Station passiert. > > Bewertung: **4.4/5** von 43 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Emergency Reporting? Der Anbieter hat Kunden in den gesamten USA, die von kleinen ländlichen Feuerwehrkreisen über Standorte mit mehreren Wachen bis zu Bezirken und sogar dem US-Verteidigungsministerium reichen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 43 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Emergency Reporting - **Region**: Bellingham, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 850.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Alarmfunktion / Benachrichtigungen - Berichterstattung und Statistik - Checkliste für Antworten auf Vorfälle - Compliance Management - Dokumentenmanagement - Dokumentenmanagement - Facility-Management - Flottenmanagement - Gerätenachverfolgung - Suchen / filtern - Terminplanung - Trainingsmanagement ## Integrationen (1 insgesamt) - Google Maps ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - Chat ## Category - [Feuerwehr-Software](https://www.capterra.ch/directory/30741/fire-department/software) ## Ähnliche Kategorien - [Feuerwehr-Software](https://www.capterra.ch/directory/30741/fire-department/software) - [Rettungsdienst Software](https://www.capterra.ch/directory/30555/ems/software) ## Alternativen 1. [Samsara](https://www.capterra.ch/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 2. [AUTOsist](https://www.capterra.ch/software/157517/autosist) — 4.7/5 (163 reviews) 3. [InTime](https://www.capterra.ch/software/103832/intime-solutions) — 4.8/5 (111 reviews) 4. [Fullbay](https://www.capterra.ch/software/170876/fullbay) — 4.6/5 (97 reviews) 5. [Motive](https://www.capterra.ch/software/138669/motive) — 4.5/5 (1687 reviews) ## Nutzerbewertungen ### "So much easier than the way we use to do it." — 5.0/5 > **Grant** | *29. November 2018* | Hochschulbildung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ease of use is top priority for our department. We used paper TEXFIRS previously, years ago, and have loved using Emergency Reporting for the past number of years. The entry portion is a little more involved than the paper was, but it is not burdensome once you do a few. The fact that we can store and retrieve so much information and files about a call is pretty amazing. Finding calls no longer involves boxes of paper, only a few strokes on the keyboard. > > **Nachteile**: The technology is getting there. Mobile usability is getting better, but last I checked, you still cannot upload files from a tablet or phone. That would be a really great addition. > > We have had zero problems with the actual program. We have not done the training we should have on it at times and have had to figure out a few things on our own, but that is not because the training isn't available. Overall we are extremely happy with the product and service we have been provided. It makes us a much more effective department. Our insurance agents love us because of the speed of the reports and all the information they contain. Being able to send them a link to the report lets them print off the pictures full size in color versus us printing them off with our old black and white printer with 8 on one page. They love it\! ----- ### "ER has been an amazing solution for automating Fire Dept Records, Inspections, Hydrants, Preplans, Personnel, & much more" — 5.0/5 > **Kyle** | *15. März 2025* | Staatsverwaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The software is a great reaource to ensure NFIRS compliance and tracking daily check-offs and equipment inventory > > **Nachteile**: They were bought out and will be no longer availble after Nov 2025 forcing us to switch to ESO > > I was involved in the initial training and implementation to out Fire Dept and have enjoyed its features for many years ----- ### "No longer a viable solution" — 3.0/5 > **Joseph** | *9. Januar 2025* | Öffentliche Sicherheit | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: In its heyday, the software was great\! It focused on the needs of data-driven fire agencies and was somewhat customizable for the end user's needs. > > **Nachteile**: Over the last several years, the company stopped innovating the product. Technical support began to falter, and previously-planned enhancements were never fully-realized. > > Overall, the experience was positive. However, they were acquired by ESO in 2021, and are planning a phase-out of the platform. I don't believe they are even accepting now customers, and existing customers are leaving in droves for other vendors. ----- ### "ER for the fire service" — 4.0/5 > **Robert** | *10. Januar 2025* | Öffentliche Sicherheit | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Fire reporting, pre-plan layouts. Inventory was captured well. > > **Nachteile**: The original Epcr was not favorable compared to other options on the market. > > Emergency reporting worked for our department. Since they have been purchased by ESO, there should be greater enhancement to the platform. ----- ### "Excellent cloud based solution for fire service reporting." — 5.0/5 > **Steven** | *14. Mai 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Emergency Reporting is extremely easy to use, intuitive and highly functional for our fire department. They are continuing to find quality business partners to enhance their software without losing sight of their core offering. The reporting is excellent and easy to use, and incorporates all the data sets we are looking for. We were previously with Fire House software, and we hated every aspect of that system. Emergency Reporting is a 1000% improvement\! > > **Nachteile**: The complexity of the NFIRS code is maddening, but that is not an issue with ER, that's an issue with our wonderful Federal government. A few times our incident reports have a "red" box indication incomplete data, and at times it is tough to figure out why. It could be more intuitive in the area by calling out the issue such as "your on-scene time is before your response time". When a box wont turn green it would nice to see a pop-up. > > Made an easy to use, cloud-based incident reporting solution a reality. Simple reporting and query building coupled with excellent software partners makes this an excellent fit for any fire department. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/121517/fire-package?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/121517/fire-package) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten