TeamViewer

TeamViewer

von TeamViewer

Wer verwendet TeamViewer?

TeamViewer ist in fast in allen Ländern, und in über 30 Sprachen verfügbar.

Was ist TeamViewer?

TeamViewer verbindet jeden PC, Server oder andere Geräte und Plattformen weltweit binnen Sekunden. In mehr als 30 Sprachen verfügbar, ist TeamViewer eine weltweit führende Lösung im Bereich Fernverbindung mit über 30.000 Downloads pro Stunde. Mehr als 2.0 Milliarden TeamViewer IDs sind Teil des weltweiten Fernverbindungsnetzwerks. Sicherheit hat für uns höchste Priorität, weshalb unsere Nutzer und deren Kunden an erster Stelle stehen, wenn es um deren Schutz mittels neuester Technologien geht.

TeamViewer – Details

TeamViewer

http://www.teamviewer.com

Gegründet 2005

TeamViewer – Kostenübersicht

TeamViewer bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von TeamViewer ist ab 27,90 €/Monat verfügbar.

Startpreis

27,90 €/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

TeamViewer Funktionen

Fernwartungssoftware
Bildschirm teilen
Diagnosewerkzeuge
Echtzeit-Chat
Filesharing
Sitzungsaufzeichnung
Sitzungsübertragung
Umfragen & Feedback
Aufgabenmanagement
Elektronische Unterschrift
Fernwartung
Fernzugriff
Kollaboration
Live-Chat
Meeting-Management
Softphone
Video-Chat
Webkonferenzen
Zeitzonenverfolgung
Überwachung von Mitarbeiteraktivitäten
Berichterstattung / Analyse
Bildschirm teilen
Bildschirmaufnahme
Dateitransfer
Diagnosetools
Echtzeit-Chat
Fehlerbehebung
Ferndrucken
Fernzugriff
Kollaboration
Mobiler Zugriff
Zugriff auf mehrere Monitore
Zugriffskontrolle

TeamViewer – Nutzerbewertungen

Zeigt 5 von 6.268 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,3/5
Funktionen
4,6/5
Preis-Leistungs-Verhältnis
4,4/5
Luis daniel R.
Lead Application Developer
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.12.2019

"An essential asset for your team"

Kommentare: For me, personally it's the best app to connect remotely available in the market. Anydesk is a good second.

Vorteile: You'll be able to utilize this software to remotely connect to either assist your clients, manage your sytstems remotely, connect to a server, transfer files or execute commands from anywhere in the world. You can bookmark all your connections and manage them in groups and view the status of the machines from a simple side window.

Nachteile: The license can be a little expensive and sometimes the software may lag if the client you're connecting too is outdated. You need to look up the licenses because even the cheapest one, unless you buy a volume license, you need to be specific on how many people will be using the license and only one can use it at the time.

  • Quelle des Nutzers 
  • Bewertet am 24.12.2019
Rodrigo M.
Owner
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 10.4.2020

"Fast and stable"

Kommentare: I have been using it since version 5, my micro-enterprise even provides it for use by our third parties who provide support and consultancy to our clients for the management systems we develop. In a decade of use, I can say that I have never been disappointed, it is always available very quickly for us to make a support connection with our customers, including for unmanaged servers and from one country to other. Mobile access makes it easy when you're on travel and need to solve a problem quickly. Despite being expensive by our standards, I can say without a doubt that it pays off every penny spent, I reinforce this by saying that we already do home office and remote service years before this became fashionable. At this point the expensive price teamviewer removes costs the other side of the business.

Vorteile: The most interesting feature of the teamviewer is the availability: the connection always works very quickly. Something that does not always remember is that bypass any configuration for firewall and ports and is very easy for any intermediate user understand how to activate and how to pass the ID/password without much explanation.

Nachteile: The versions have become more bureaucratic, adding cost and functions that a small company does not need. If you just need efficient casual support, this application starts to be close to the end of the cost-benefit line. There could be a simpler portable version, with only remote access functions for support purposes, without account registration, and therefore cheaper. It is ideal as it is for medium or large companies, but this suggestion would make it easier for micro or small companies.

  • Quelle des Nutzers 
  • Bewertet am 10.4.2020
Alison W.
PowerSchool Administrator
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Quelle des Nutzers 
  • Bewertet am 16.11.2017

"Team Viewer works as a screen sharing program for institutions but is tricky to navigate for users."

Kommentare: For within an organization, the product is great for screen sharing, but outside it is just clunky.

Vorteile: I like that Team Viewer has free and paid options for users versus enterprise, it ensures that you have a quality product, but does not then price-gouge the occasional user. Team Viewer is a great alternative for screen sharing when you are able to have the time to figure out the tools, or have an IT Staff who are able to set it up for you and then train you for a simple navigation. I have had good success with companies contacting me through Team Viewer, but never in the other direction.

Nachteile: There are several things I did not like about Team Viewer. First, Team Viewer is very clunky to use. In terms of just setting up an account, there were steps that we (me and IT) did online and on the application, which also duplicated themselves. There were authorizations that seemed unnecessary. After downloading, the launched application still had to "okay" the computer, with further steps authorizing the machine through email, which were already done as part of setup. We acquired Team Viewer to share a work machine and a personal machine, with the personal account being the initiating account on the work machine, and the work account being the recipient. Due to, as Support said, too many similar characters in the two emails, they were flagged as being from the same organization even though the domains were completely different. Even with support, the issue was not resolvable. The screen sharing is extremely slow on a fairly open (no one was working) 300 mg pipe, which flies for everything else. In the end, we decided it was easier to work with two work machines for what we were trying to do, acquired a few external HDs and just used Remote Desktop. I have had success with other companies contacting me through Team Viewer, but have never been able to initiate back to them. Again, despite supports help, it is like my account is "flagged" to always be from organization to organization with little hope of resolution.

  • Quelle des Nutzers 
  • Bewertet am 16.11.2017
Verifizierter Rezensent
Owner
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 21.2.2020

"Powerful and easy to use, but terrible support and extremely expensive."

Kommentare: TeamViewer used to be a one-time purchase (albeit and expensive one). While TeamViewer was in this state, I used it frequently to access clients computers remotely. However, the minute TeamViewer changed to a monthly subscription, I stopped using it. The $50/month was simply too expensive when other alternatives became available for less.

Vorteile: TeamViewer's remote access capabilities are quite impressive and secure. Setting it up is fairly simple, and can provide remote screen access and file sharing capabilities. TeamViewer can also be set up to only be run on demand (i.e. for tech support purposes), and to run in "unattended" mode (i.e. to always be running and always allowing remote access). Finally, TeamViewer is free for personal use

Nachteile: While TeamViewer is free for personal use, any business use requires a $50/month license - which is outrageously expensive compared to other options. One of the most frustrating aspects, during install TeamViewer asks whether it will be used for personal or business purposes. If you select personal, TeamViewer will operate in free mode in perpetuity, however if you accidentally select business, there is now way to revert that to personal. Contacting TeamViewer support is useless, as it can takes days to weeks to hear back from support. Even when paying the $50/month, TeamViewer support is slow to respond, and often times unhelpful in their answers.

  • Quelle des Nutzers 
  • Bewertet am 21.2.2020
Kudakwashe N.
Software Developer
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 13.3.2020

"Remote Desktop Wars"

Vorteile: What i really don't understand is why would a company develop such a great tool, gets you hooked and then when you and your clients are now familiar and comfortable in using the software then out of the blue, you have to pay to use the software? This doesn't apply to TeamViewer alone, another remote desktop admin app Anydesk did the same thing and recently now the offer buy the business version. At least have the community version with less features than to have timed sessions. But overall it remains the best tool on the market and at least they got the file sharing support perfect unlike Anydesk.

Nachteile: Great tool but very expensive specially for small companies which have few clients and would want to cut down on cost of travelling to customers site and give technically support.

  • Quelle des Nutzers 
  • Bewertet am 13.3.2020