CDK Global

CDK Global



Durchschnittliche Bewertung

24 Bewertungen
  • 4 / 5
    Gesamt
  • 4 / 5
    Bedienkomfort
  • 4 / 5
    Kundenservice
  • 4 / 5
    Funktionen
  • 4 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Nein
  • Kostenlose Testversion
    Nein
  • Einsatz
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • CDK Global
  • http://cdkglobal.com
  • Gegründet 1974

Über diese Software

CDK Global bietet integrierte Technologielösungen für mehr als 26.500 Automobil-, Nutzfahrzeug-, Motorrad-, Marine-, Freizeitfahrzeug- und Schwermaschinenhändler in Nordamerika, Europa, dem Nahen Osten, Afrika, dem asiatisch-pazifischen Raum und Südamerika an. Mit über 100 Ländern, die weltweit vertreten sind, erleichtert es CDK-Händlern wie dir, messbare Ergebnisse zu erzielen und in jedem Bereich des Betriebs zusätzlichen Profit zu erzielen.


CDK Global Funktionen

  • Buchhaltung
  • F & I-Management
  • Finanzierungsmanagement
  • Formulardruck
  • Gebrauchtwagen-Posten
  • Hier-Kaufen-Hier-Bezahlen
  • Inkasso-Management
  • Inventarverwaltung
  • Kundendatenbank
  • Kundendienst
  • Mietmanagement
  • Neuer Gebrauchtwagenhändler
  • Online-Inventar
  • Vertriebsmanagement
  • Verwaltung von Einzelteilen

Der Softwareanbieter hat diese Information nicht vervollständigt.


Die hilfreichsten Reviews für CDK Global

Had this software for @ 2 years, and they don't know rental. Support tries/development is terrible

  Mit Google übersetzen
1/5
Gesamt
1 / 5
Bedienkomfort
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Kommentare: when selling large equipment there is a margin worksheet feature that the team seems to like. They shouldn't have sold us the software, and we tried hard to get them to be straight. They promised and promised things. I have a spreadsheet of things they promised, and they have done 3 of them. They don't communicate regularly, except people who are just support smoozers. They are currently offering a "Rental Summit" of some kind in Canada, but they don't know rental. I have offered to talk to the developers about "how" something should flow - but they never discuss what we want the system to do. This was a terrible mistake. We have 190 employees - and a number of them have said they want to leave because of this software. They stay because they are good / loyal employees and want to help us through this - and they probably are hoping I will replace the system, which I am close to doing. The most recent problem we've had is they are double crediting customers with refunds because their system doesn't stop it - they are saying it is working properly..... if you do a lot of rentals don't buy this software. If you operate a large equipment dealership ONLY, i think it is a good system. \

Vorteile: accounts payable is the only person who likes it better than our last 2 systems - the parts system is workable, and will store non-stocked files that will pull in when added to an order - the part will include pricing so the guys don't have to look it up each time. They have a good check reconciliation system.

Nachteile: The rental system. There are NO aspects that work like any other system I've ever used. It cannot do math; there is no deposit feature, so if you want a deposit in addition the the rental you have to remember to "take it off" before you close a contract. Non serialized items are a mystery to them. They are only able to handle large equipment / equipment with individual stock numbers. Transferring is a nightmare. Reservations cannot be made for more than the number of items you own, so no multiple future reservations.

Industry Fit

  Mit Google übersetzen
4/5
Gesamt
4 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Kommentare: We couldn't handle a dealership with daily activities this large without a program like CDK/PFW. When we last upgraded the software and added additional branches we compared to the industry competitor in our brand, and this was over less expensive over the coming 5 years.

Vorteile: The CDK/PFW software is rather good for the Agricultural/Turf dealer. We're using it SAS and uptime is usually pretty good. They have spent time integrating to our OEM manufacturer. That helps. There are many module/features that help monitor and run the dealership, and there are others that while they exist we are not taking advantage of.

Nachteile: Their support staff seldom have worked in a dealership and don't understand that day to day frustrations and time constraints we work with. While they are upgrading the software they have chosen to upgrade the user interface screens and our people in all locations don't like the new interface. The functionality is still there, but just not as easy to get to things we're used to, and that takes up more time.

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