Durchschnittliche Bewertung

19 Bewertungen
  • 4 / 5
    Gesamt
  • 4 / 5
    Bedienkomfort
  • 4 / 5
    Kundenservice
  • 4 / 5
    Funktionen
  • 4 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Nein
  • Einsatz
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • CDK Global
  • http://cdkglobal.com
  • Gegründet 1974

Über diese Software

At CDK Global, we provide integrated technology solutions to over 26,500 Auto, Truck, Motorcycle, Marine, Recreational Vehicle and Heavy Equipment dealers throughout North America, Europe, the Middle East, Africa, Asia Pacific and South America.

With over 100 countries represented worldwide, CDK makes it easy for dealers like you to achieve measurable results and drive additional profit in every area of your operation.


CDK Global Funktionen

  • Buchhaltung
  • F & I-Management
  • Finanzierungsmanagement
  • Formulardruck
  • Gebrauchtwagen-Posten
  • Hier-Kaufen-Hier-Bezahlen
  • Inkasso-Management
  • Inventarverwaltung
  • Kundendatenbank
  • Kundendienst
  • Mietmanagement
  • Neuer Gebrauchtwagenhändler
  • Online-Inventar
  • Vertriebsmanagement
  • Verwaltung von Einzelteilen

Der Softwareanbieter hat diese Information nicht vervollständigt.


CDK Global Neueste Bewertungen

Automatisch übersetzt. Zeige Originalbewertung

Had this software for @ 2 years, and they don't know rental. Support tries/development is terrible

1/5
Gesamt
1 / 5
Bedienkomfort
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Kommentare: when selling large equipment there is a margin worksheet feature that the team seems to like. They shouldn't have sold us the software, and we tried hard to get them to be straight. They promised and promised things. I have a spreadsheet of things they promised, and they have done 3 of them. They don't communicate regularly, except people who are just support smoozers. They are currently offering a "Rental Summit" of some kind in Canada, but they don't know rental. I have offered to talk to the developers about "how" something should flow - but they never discuss what we want the system to do. This was a terrible mistake. We have 190 employees - and a number of them have said they want to leave because of this software. They stay because they are good / loyal employees and want to help us through this - and they probably are hoping I will replace the system, which I am close to doing. The most recent problem we've had is they are double crediting customers with refunds because their system doesn't stop it - they are saying it is working properly..... if you do a lot of rentals don't buy this software. If you operate a large equipment dealership ONLY, i think it is a good system. \

Vorteile: accounts payable is the only person who likes it better than our last 2 systems - the parts system is workable, and will store non-stocked files that will pull in when added to an order - the part will include pricing so the guys don't have to look it up each time. They have a good check reconciliation system.

Nachteile: The rental system. There are NO aspects that work like any other system I've ever used. It cannot do math; there is no deposit feature, so if you want a deposit in addition the the rental you have to remember to "take it off" before you close a contract. Non serialized items are a mystery to them. They are only able to handle large equipment / equipment with individual stock numbers. Transferring is a nightmare. Reservations cannot be made for more than the number of items you own, so no multiple future reservations.

Automatisch übersetzt. Zeige Originalbewertung

I utilized CDK global for both marketing and website services.

5/5
Gesamt
4 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: For websites, I enjoy that my dealership was able to join national OEM promotions with ease. For marketing I enjoyed being able to have one company know my specials for both print/digital as well as web so my offers didn't conflict with each other. Customers saw the same specials where they looked.

Nachteile: CDK was formerly ADP so there was some changes in personnel along the way. I'm certain that wouldn't be an issue for those looking to use CDK now. Besides that, in some instances marking decline Services has changed causing training of staff. Again, this was mostly an issue for those who used previous versions of product. Overall, I still prefer CDK over many others.