
Wer verwendet Capsule?
Besitzer von kleinen Unternehmen, die ihre Geschäfts- und Kundenaktivitäten besser organisieren möchten. Verkaufs- / Marketing-Leiter / VP von kleinen bis mittelgroßen Unternehmen auf der Suche nach einer Vertriebslösung.
Was ist Capsule?
Capsule ist das intelligente einfache Online-CRM. Baue stärkere Kundenbeziehungen, mache mehr Umsatz und spare Zeit. Capsule organisiert Deine Kontakte, E-Mails, Aktivitäten und Vertriebspipeline, alles an einem Ort. Nahtlose Integration mit anderen gängigen Tools wie Google G Suite und ein vollständiger Überblick über Deine Kunden und andere Kontakte. Kostenloses Konto für bis zu 2 Benutzer oder bezahlte Konten ab $ 12 / Monat.
Capsule – Details
Zestia
http://www.capsulecrm.com/
Gegründet 2009








Capsule – Preisübersicht
Preisoptionen anzeigenCapsule bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Capsule ist ab 18,00 $/Monat verfügbar.
Startpreis
18,00 $/Monat Preisinformationen
Kostenlose Version
Ja
Gratis Testen
Capsule – Bereitstellung und Support
Kundenbetreuung
- Support während der Geschäftszeiten
- Online
Einsatz
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- Dokumentation
Capsule Funktionen
Absatzplanung Software
- Ausnahmen-Berichterstattung
- Dashboard
- Dynamische Modellierung
- Grafische Präsentation von Daten
- Korrelationsanalyse
- Leistungskennzahlen
- Modellierung & Simulation
- Statistische Analyse
- Umsatzentwicklung-Analyse
- Wettbewerbsanalyse
CRM Software für Kleinunternehmen
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- Gebietsmanagement
- Kalender-/Erinnerungssystem
- Lead Scoring
- Live-Chat
- Marketing-Automatisierung-Integration
- Prognose
- Segmentierung
- Social-Media-Integration
- Visitenkarten-/Ausweis-Scanning
Siehe die vollständige CRM Software für Kleinunternehmen Liste
CRM-Systeme
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- E-Mail Marketing
- Gebietsmanagement
- Interne Chat-Integration
- Kalender-/Erinnerungssystem
- Lead Scoring
- Lead-Generierung
- Marketing-Automatisierung-Integration
- Mobiler Zugriff
- Segmentierung
- Social-Media-Integration
Lead Management Software
- Kampagnenmanagement
- Lead Scoring
- Lead Segmentierung
- Lead-Distribution
- Lead-Erfassung
- Lead-Pflege
- Pipeline-Management
- Planungs-Tools
- Quellen-Nachverfolgung
- Verfolgung von Interaktionen
Online CRM Systeme
- E-Mail-Antworten-Kontrolle
- Katalogisieren/ Kategorisierung
- Kundenbetreuung-Tracking
- Kundendienst-Analyse
- Leistungskennzahlen
- Live-Chat
- Self-Service Portal
- Suche
- Wissensmanagement
Capsule Alternativen
Mehr Alternativen zu CapsuleCapsule – Erfahrungen
Alle Bewertungen lesenGesamtbewertung
Durchschnittliche Bewertung
Peter M.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 4.11.2020
"Best CRM I've ever used"
Kommentare: Peace of mind for my business
Vorteile: Visual presentation of the data, ease of access, monthly subscription, data capture, project tracking, email link capability, mobile access.
Nachteile: The CRM had no functions that I disliked
Antwort des Softwareanbieters
von Zestia an 10.11.2020
Hi Peter,
Chloe here from Capsule. Thanks for taking the time out to write a review about Capsule - we're really glad it's helping your business!
- Herkunft der Bewertung
- Bewertet am 4.11.2020
Rebecca H.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 24.9.2020
"Capsule Review"
Vorteile:
Very easy to set up
Easy and intuitive to use
It is flexible enough so that it can be moulded around a requirement or purpose, even if that function isn't immediately obvious.
The support staff are great at coming up with solutions and work arounds
Support staff are very quick to respond.
The close links with Mailchimp and Zapier are great and really easy to merge different systems.
Nachteile:
You can't 'drag and drop' documents from the system to emails.
There's no 'pre-opportunity' stage - i.e. no way of registering an interest in a product (linking a client and product or organisation) without it being a formal 'opportunity' - there needs to be a 'pre-opportunity' facility to ease admin in the system.
There's no way of retaining a record of a meeting in the calendar.
There's no one to stand behind my husband and remind him to record notes in the system! :-)
Antwort des Softwareanbieters
von Zestia an 16.10.2020
Hi Rebecca,
Chloe from Capsule here. Thanks for your review - I'll be sure to pass on your feedback to our team. As for the pre-opportunity problem, you could use a Case for that and then you can link that case to an Opportunity if it does move into the pipeline. That way you can have a clear record of it, but it isn't impacting conversion rates or anything like that. You can read more about Cases here:
https://capsulecrm.com/support/projects-and-events/understanding-cases/. While you can't see your past tasks in the Calendar, you can go to the task list view and filter for completed tasks. Here you'll be able to see a list of everything that's been completed. While we can't put someone behind your husband and nudge him - you could set up a task for a certain time each day that recurs every week (5 recurring tasks), basically just as a prod to remind him to add notes? I hope that gives you some tips and if you need any extra support you can always reach out to us.
- Herkunft der Bewertung
- Bewertet am 24.9.2020
Samuel D.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 4.1.2021
"Founder"
Kommentare: Very happy
Vorteile: Tasks, Mobile friendly, team management
Nachteile: I like it all, easy to use it. Mobile friendly
Antwort des Softwareanbieters
von Zestia an 11.1.2021
Hi Samuel,
Chloe from Capsule here. Thanks for taking the time to write a review. We really appreciate that. It's great to see that you're finding Capsule helps with team management and that it's mobile-friendly too.
- Herkunft der Bewertung
- Bewertet am 4.1.2021
Verifizierter Rezensent
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Gesamtbewertung3 /5
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Benutzerfreundlichkeit3 /5
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Eigenschaften & Funktionalitäten3 /5
-
KundenbetreuungNicht bewertet
-
Preis-Leistungs-VerhältnisNicht bewertet
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 7.9.2018
"Features and Format Lacking, Good for the Basics"
Kommentare: Overall, Capsule seems middle-of-the-road. It's been useful as a database to keep our pipeline and outreach organized at a base level but hasn't impressed beyond that.
Vorteile: The ability to export to Mailchimp has been very useful, it allows us to immediately update lists without having to go through multiple extra steps.
Nachteile: Certain features I'm used to in a CRM are missing. The only way to correlate multiple organizations (as a subsidiary or similar case) is to make a note of it in the organization description and that doesn't link through. You're also unable to categorize a contact under multiple organizations, so you need to create a new person with the same name if you want to put them under more than one company. It would also be nice to have a better search and reporting function. The only things you can search for are the person, organization, case, and note content, so every other bit of information you'd like to search for and compile must be placed as a tag, which gets clunky and disorganized easily. There is some sales pipeline reporting, but the options are not as robust as other CRM systems I've used in the past.
- Herkunft der Bewertung
- Bewertet am 7.9.2018
Peter R.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 20.11.2020
"wonderful Software for every business"
Kommentare: The software is simple to use, it has a wide range of tools that you can use. However, the great thing you dont have to use all the features and they are hidden away, so they dont affect your everyday usage. Incredibly for this type of software and all the tools you can access, it is incredibly affordable for personal, small business or large companies. We really love the product
Vorteile: We have used this software for over five years. We used to use act and were reluctant to move to another provider. We moved because we could use the software on all forms of devices, anywhere in the world. The other great feature is that it is so simple to use, you hardly need any training at all
Nachteile: Actually we love it, so we dont really have anything negative to say
Antwort des Softwareanbieters
von Zestia an 24.11.2020
Hi Peter,
Chloe from Capsule here. Thanks for reviewing us! We're so happy to hear that Capsule has worked out for you!
- Herkunft der Bewertung
- Bewertet am 20.11.2020