Wer verwendet Capsule?
Besitzer von kleinen Unternehmen, die ihre Geschäfts- und Kundenaktivitäten besser organisieren möchten. Verkaufs- / Marketing-Leiter / VP von kleinen bis mittelgroßen Unternehmen auf der Suche nach einer Vertriebslösung.
Was ist Capsule?
Capsule ist das intelligente einfache Online-CRM. Baue stärkere Kundenbeziehungen, mache mehr Umsatz und spare Zeit. Capsule organisiert Deine Kontakte, E-Mails, Aktivitäten und Vertriebspipeline, alles an einem Ort. Nahtlose Integration mit anderen gängigen Tools wie Google G Suite und ein vollständiger Überblick über Deine Kunden und andere Kontakte. Kostenloses Konto für bis zu 2 Benutzer oder bezahlte Konten ab $ 12 / Monat.
Capsule – Details
Zestia
http://www.capsulecrm.com/
Gegründet 2009
Capsule – Kostenübersicht
Capsule bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Capsule ist ab 18,00 $/Monat verfügbar.
Startpreis
18,00 $/Monat
Preisinformationen
Kostenlose Version
Ja
Gratis Testen
Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
Online
Capsule Funktionen
Absatzplanung Software
- Ausnahmen-Berichterstattung
- Dashboard
- Dynamische Modellierung
- Grafische Präsentation von Daten
- Korrelationsanalyse
- Leistungskennzahlen
- Modellierung & Simulation
- Statistische Analyse
- Umsatzentwicklung-Analyse
- Wettbewerbsanalyse
CRM Software für Kleinunternehmen
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- Gebietsmanagement
- Kalender-/Erinnerungssystem
- Lead Scoring
- Live-Chat
- Marketing-Automatisierung-Integration
- Prognose
- Segmentierung
- Social-Media-Integration
- Visitenkarten-/Ausweis-Scanning
Siehe die vollständige CRM Software für Kleinunternehmen Liste
CRM-Systeme
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- E-Mail Marketing
- Gebietsmanagement
- Interne Chat-Integration
- Kalender-/Erinnerungssystem
- Lead Scoring
- Lead-Generierung
- Marketing-Automatisierung-Integration
- Mobiler Zugriff
- Segmentierung
- Social-Media-Integration
Lead Management Software
- Kampagnenmanagement
- Lead Scoring
- Lead Segmentierung
- Lead-Distribution
- Lead-Erfassung
- Lead-Pflege
- Pipeline-Management
- Planungs-Tools
- Quellen-Nachverfolgung
- Verfolgung von Interaktionen
Online CRM Systeme
- E-Mail-Antworten-Kontrolle
- Katalogisieren/ Kategorisierung
- Kundenbetreuung-Tracking
- Kundendienst-Analyse
- Leistungskennzahlen
- Live-Chat
- Self-Service Portal
- Suche
- Wissensmanagement
Capsule Alternativen
Mehr Alternativen zu Capsule
Capsule – Nutzerbewertungen
Zeigt 5 von 97 Nutzerbewertungen
Guy G.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten4/5
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KundenbetreuungNicht bewertet
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 7.12.2019
"Great CRM for Contacts, Tasks, Opportunities and pipelines"
Kommentare:
Really good Customer, Prospect and Lead management solution
Reminder to contact
Management of team tasks, and assignment to team members
Vorteile:
Simple contact and account management, link task reminders to contacts and or opportunities.
Integration with GMail etc, Xero, MailChimp
Nachteile: Mobile app could be a litte more user friendly, it would be great to automatically add a follow-up task when you close one. But these are both really minor issues in the grand scheme!
- Quelle des Nutzers
- Bewertet am 7.12.2019
Dave S.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung4/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 7.9.2020
"Simple and Functional"
Kommentare: My needs for tracking client opportunities are simple and this CRM does everything I need of it. I mainly use it for recording my meetings and coaching sessions with my clients. This functionality is easy to use and it is easy to search clients later to see what was last talked about.
Vorteile: It is incredibly easy to set up, very simple to use and I like it's integration with Xero.
Nachteile: Sending email from the system get stored in dropbox, not ideal if you don't use dropbox
Antwort des Softwareanbieters
von Zestia an 14.9.2020
Hi Dave,
Chloe from Capsule here. Thanks for your feedback - we're glad you like the integration with Xero. In terms of the Drop Box I have good news as the Capsule Drop Box is not the same as the file storage service Dropbox.com. The Capsule Drop Box is effectively an email address that you use to BCC or forward your emails to which in turn stores them against the relevant contact in your Capsule account. This is what non-google users use for storing emails. You can learn more about storing emails using the Capsule Mail Drop Box here: https://capsulecrm.com/support/setup-and-configuration/storing-emails/#understanding-the-mail-drop-box.
If they are finding that emails aren't being stored on their contacts as expected, could you please email [email protected] and we can investigate further.
- Quelle des Nutzers
- Bewertet am 7.9.2020
Verifizierter Rezensent
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Gesamtbewertung3/5
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Benutzerfreundlichkeit3/5
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Eigenschaften & Funktionalitäten3/5
-
KundenbetreuungNicht bewertet
-
Preis-Leistungs-VerhältnisNicht bewertet
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 7.9.2018
"Features and Format Lacking, Good for the Basics"
Kommentare: Overall, Capsule seems middle-of-the-road. It's been useful as a database to keep our pipeline and outreach organized at a base level but hasn't impressed beyond that.
Vorteile: The ability to export to Mailchimp has been very useful, it allows us to immediately update lists without having to go through multiple extra steps.
Nachteile: Certain features I'm used to in a CRM are missing. The only way to correlate multiple organizations (as a subsidiary or similar case) is to make a note of it in the organization description and that doesn't link through. You're also unable to categorize a contact under multiple organizations, so you need to create a new person with the same name if you want to put them under more than one company. It would also be nice to have a better search and reporting function. The only things you can search for are the person, organization, case, and note content, so every other bit of information you'd like to search for and compile must be placed as a tag, which gets clunky and disorganized easily. There is some sales pipeline reporting, but the options are not as robust as other CRM systems I've used in the past.
- Quelle des Nutzers
- Bewertet am 7.9.2018
Barry H.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 4.8.2020
"Capsule is great!"
Kommentare: It's been a joy. Deployed super quick and was working pretty much out the box. It's not bloated like other CRM's with loads of unnecessary fields and functionality that most people dont use anyway.
Vorteile: It's intuitiveness is certainly my biggest positive. To be able to get the system up and running quickly and efficiently is a massive plus point. It keeps me focussed on what I need to do daily and it has yielded results.
Nachteile: If I'm being picky I would like the ability to turn some features off. For example I don't use cases so I'd prefer if it just wans't there but it's a minor point.
Antwort des Softwareanbieters
von Zestia an 18.8.2020
Hi Barry,
Chloe from Capsule here. Thanks for taking the time out to write a review. It's great to hear that you find Capsule so intuitive and that you're seeing benefits from using it!
- Quelle des Nutzers
- Bewertet am 4.8.2020
David W.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit3/5
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Eigenschaften & Funktionalitäten3/5
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Kundenbetreuung4/5
-
Preis-Leistungs-Verhältnis3/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 26.11.2019
"Quick and useful to get ourselves organised but the limitations are starting to show"
Kommentare:
It's our 2nd management tool - the first one was overly complicated and this is quite simple
The Dropbox solution is a bit of a fudge but it works most of the time.
The tasks system and visual customisation leave a lot to be desired.
Vorteile:
It's fast and simple, a young British company. which we wanted to support.
Its online and accessible on an app
It does a lot of what we originally needed
Nachteile:
The tasks and the layout - lack of customisation - colours or icons - fields can be hard to identify at a glance.
Starts to get expensive with more users - if I could role out viewing to my whole team (no input) it would be handy - but i can't justify £300 a month
We no longer use the sales side - that didn't really work for our company - now just use the contacts, tasks, recording of data
- Quelle des Nutzers
- Bewertet am 26.11.2019
