--- description: Detaillierte Informationen über Brightpearl zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Onlineshop Software](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.ch/software/124180/brightpearl Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.ch/software/124180/brightpearl?page=2) > Midsize-Kleidung-Einzelhändler und -Großhändler, die so schnell und profitabel wie möglich wachsen wollen. > > Bewertung: **4.4/5** von 193 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Brightpearl? Brightpearl ist ideal für mehrkanalige mittelständische Einzelhändler, die in-store verkaufen, online oder über Online-Marktplätze wie eBay und Amazon. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 193 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sage - **Gegründet**: 1981 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Deutschland, Dänemark, Irland, Kanada, Neuseeland, Norwegen, Schweden, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Angebote / Schätzungen - Audit Trail - Auftragsabwicklung - Auftragsverfolgung - Barcode / RFID - Barcode/Ticket Scanning - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsverfolgung - Buchhaltung - CRM-Systeme - Catalog Management - Datensicherheit - E-Commerce-Management - E-Mail Marketing - Einkaufswagen - Einzelhandel-Lagerverwaltung - Elektronische Zahlungen - Finanzberichterstattung - Finanzmanagement - Hauptbuch - Integrierter Geschäftsbetrieb - Inventarverwaltung - Kanalmanagement - Kontenabgleich - Kostennachverfolgung - Kostenverfolgung - Kundenhistorie - Leistungskennzahlen - Lieferanten-Management - Marktplatz-Integration - Mitarbeitermanagement - Nachbestellungen verwalten - Nachfragevorhersage - Prognose - Projektmanagement - Prozessmodellierung & Design - Rabattmanagement - Real-Time Data - Rechnungsmanagement - Rückstandsverwaltung - Supply-Chain-Management - Third-Party Integrations - Transaktionsmanagement - Versand-Management - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zugriffskontrollen / Berechtigungen ... und 14 weitere Funktionen ## Integrationen (41 insgesamt) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... und 26 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Onlineshop Software](https://www.capterra.ch/directory/3/ecommerce/software) ## Ähnliche Kategorien - [Onlineshop Software](https://www.capterra.ch/directory/3/ecommerce/software) - [ERP Systeme](https://www.capterra.ch/directory/9/enterprise-resource-planning/software) - [Software für Einzelhandel](https://www.capterra.ch/directory/20053/retail-management-systems/software) - [Lagerverwaltungssoftware](https://www.capterra.ch/directory/30005/warehouse-management/software) - [Warenwirtschaftssysteme](https://www.capterra.ch/directory/30006/inventory-management/software) ## Alternativen 1. 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We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours. > > **Nachteile**: I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future. ----- ### "Satisfied Customer since 2021" — 5.0/5 > **Rachel** | *18. Dezember 2025* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Brightpearl has been our accounting and source of truth since 2021. We moved to the system from a larger ERP system due to its versatility, accounting capabilities and its ability to connect easily to other systems. We have found that those capabilities are still very useful today and as we change and grow as a company, we find that Brightpearl is able to accommodate those changes fluidly. In addition, Brightpearl allows the user to modify its system to accommodate its own needs through automation and system configuration. Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running smoothly. A bonus is that the same team members have been with us basically since our start\! Lastly, there is an ease to customer support as we you can enter a ticket, which is generally answered the same day if not within hours of receipt or you are able to call the service team and get a response immediately. > > **Nachteile**: We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. A more robust reporting system found within the native integration and without having to connect with another system would be preferable - specifically, low stock reporting and year over year reporting could be more robust\! > > We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners\! ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16. Dezember 2025* | Bekleidung & Mode | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Nachteile**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Experienced User Review" — 4.0/5 > **Waverly** | *6. Dezember 2025* | Kunst & Handwerk | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.) > > **Nachteile**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees) > > Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business. ----- ### "Brightpearl Review from Pirongs" — 5.0/5 > **Kevin** | *7. Oktober 2025* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Brightpearl has improved our productivity and efficiency throughout the company. The automations and integrations have streamlined lots of our order processing processes. We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours. The integrated accounting system is also a great plus, as it means we do not need a seperate system for this. It makes VAT returns and bank reconciliations really straightforward. It can feel quite expensive, but we definitly feel we get value for money and it pays for itself in efficiency savings. > > **Nachteile**: I would like a more powerful template builder and a native etsy integration. Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.ch/software/124180/brightpearl?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/124180/brightpearl) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten