--- description: Detaillierte Informationen über Oneserve zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Oneserve Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Oneserve](/software/127157/oneserve) # Oneserve Canonical: https://www.capterra.ch/software/127157/oneserve Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/127157/oneserve?page=2) > Verbinde deine mobilen Mitarbeiter, Büroteams und Kunden in einem einzigen System, um die Sichtbarkeit deines Betriebs zu optimieren. > > Bewertung: **4.1/5** von 8 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Oneserve? Die hochflexible Software eignet sich für Organisationen mit mindestens 10 Mitarbeitern. In der Regel werden Organisationen in den Bereichen soziales Wohnen, Kommunalverwaltung, Versorgungseinrichtungen und Telekommunikation unterstützt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 8 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Oneserve - **Region**: Exeter, UK - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: £ 50.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Arbeitsauftragsverwaltung - Audit Trail - Automatisierte Terminplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Budgetierung/Prognosen - Compliance Management - Dokumentenmanagement - Elektronische Unterschrift - GPS - Garantie-Nachverfolgung - Inventarverwaltung - Job-Management - Kontakt-Datenbank - Kundendienst-Historie - Leistungsmanagement - Mehrere Standorte - Mobiler Zugriff - Online-Zeiterfassung - Routing - Techniker-Management - Terminplanung - Third-Party Integrations - Verfolgen von Vermögensanlagen - Versandmanagement - Vertrags-/Lizenz-Management - Vorbeugende Wartung - Wartungsplanung - Zahlungseinzug im Außendienst ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) - [Instandhaltungssoftware](https://www.capterra.ch/directory/30058/maintenance-management/software) - [Gebäudeinstandhaltung Software](https://www.capterra.ch/directory/30102/building-maintenance/software) - [Equipment Maintenance Software](https://www.capterra.ch/directory/30103/equipment-maintenance/software) - [Personaleinsatzplanung Software](https://www.capterra.ch/directory/30210/workforce-management/software) ## Alternativen 1. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.ch/software/153475/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [Fracttal One](https://www.capterra.ch/software/159911/fracttal) — 4.6/5 (1773 reviews) 5. [Service Fusion](https://www.capterra.ch/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Nutzerbewertungen ### "The excellent management system in the world." — 5.0/5 > **Frank** | *14. Juli 2021* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The exceptional future proofs the solution within the organization. Very simple for every user to use and customize. > > **Nachteile**: We couldn't have access to the client portal after our team bought the software. > > It is exceptional and it comes with a lot of features which are easy to use and customize. ----- ### "Very professional management system." — 5.0/5 > **Verifizierter Rezensent** | *5. März 2018* | Hausmeisterservice | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure. > > **Nachteile**: The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into. ----- ### "Onserve a journey to hell" — 1.0/5 > **Paul** | *31. Mai 2024* | Bau | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Apparently the system can use nhf sor codes , it can but its a mess to add codes and the maintenance once imported is massive requiring extra staff to try and manage , OS are next to usless for any help over the phone or by email. > > **Nachteile**: It was over sold, it under delivers ,its week as a property maintenance program week in comparison to other offerings, hugly complicated to the extend OS staff don't know how to use or implement parts of it. Its clear it build for housing associations or larger non profit companies that have an endless budget to get more staff to manage this mess of a program. > > Started well with a one to one weekly implementation meeting, but it soon became apparent the software could not do basic thing like send a purchase order \! The framwork provided by OS to start building the system to our requirements was heavily biased toward housing associations needs not to the subcontractor middleman needs that we have . To sum up OS id say its ok if you have a very small work force or you dont mind your engineers efficiency going down dramatically or you what to employ lots more back office staff to manage OS then it great,otherwise if you want better performance from both office and engineers and subbies while reducing the need for more staff look elsewhere. ----- ### "VG\! Does what it says on the tin." — 5.0/5 > **Adrian** | *15. März 2018* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ease of use and easy to implement. We were using it within 1 day. I like the expandability which future proofs the solution within the organisation. > > **Nachteile**: Nothing really I suppose. If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution. ----- ### "Good operational product which is easy for all to use" — 4.0/5 > **Alex** | *21. August 2015* > > Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool. The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost. The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/127157/oneserve?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/127157/oneserve) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten