--- description: Detaillierte Informationen über Visual-Eyes zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual-Eyes Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Optiker Software](/directory/10038/optometry/software) > [Visual-Eyes](/software/127866/visual-eyes) # Visual-Eyes Canonical: https://www.capterra.ch/software/127866/visual-eyes Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/127866/visual-eyes?page=2) > Visual-Eyes bietet ein einfaches und effizientes Praxismanagementsystem, das auf die genauen Anforderungen deiner Praxis zugeschnitten ist. > > Bewertung: **4.4/5** von 27 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Visual-Eyes? Der Softwareanbieter betreut seit 25 Jahren den unabhängigen Optometriemarkt. Jede Klinik, die im Bereich der Augenheilkunde arbeitet, kann von den verschiedenen Modulen und Dienstleistungen zur Rationalisierung von Kliniken profitieren. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 27 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SOTH - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: $ 99.00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada ## Funktionen - Diagramm-Erstellung - Für Optiker - HIPAA konform - Medizinische Abrechnung - Reklamationsabwicklung - Self-Service Portal - Terminverwaltung - Versicherungsmanagement - Verwaltung von Patientenakten ## Integrationen (5 insgesamt) - Global Payments Integrated - GoTo Connect - Helcim - Lens - Paystone ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Optiker Software](https://www.capterra.ch/directory/10038/optometry/software) ## Ähnliche Kategorien - [Optiker Software](https://www.capterra.ch/directory/10038/optometry/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.ch/directory/20028/electronic-medical-records/software) ## Alternativen 1. [RevolutionEHR](https://www.capterra.ch/software/124589/revolutionehr) — 4.5/5 (205 reviews) 2. [Liquid EHR](https://www.capterra.ch/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 3. [iTRUST](https://www.capterra.ch/software/181958/itrust) — 5.0/5 (151 reviews) 4. [Crystal Practice Management](https://www.capterra.ch/software/91368/crystal-practice-management) — 4.4/5 (36 reviews) 5. [Eye Cloud Pro](https://www.capterra.ch/software/1021874/eye-cloud-pro) — 4.3/5 (19 reviews) ## Nutzerbewertungen ### "Comprehensive system backed by people who care" — 4.0/5 > **Shaun** | *29. Juli 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like its customizability. They have made it easy for doctors to create their own panels to make Visual Eyes their own. > > **Nachteile**: I feel like I am not able to extract the data I need to make business decisions. I know they have come a long way in this regard and I have not fully implemented the changes they have made. I am hopeful that once I "catch up" on their updates, that it will do what I need it to do. > > Visual Eyes is a comprehensive system, their customer service is top notch and accessible by bot, phone, and email. They have an owner, \[sensitive content hidden\], who cares and is deeply involved in the operations of the compay. ----- ### "Comprehensive, intuitive EMR Built for Optometry" — 5.0/5 > **Amanda** | *7. August 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: VisualEyes is intuitive and comprehensive, which makes it practical for everyday use in a busy optometry clinic. It brings together patient records, invoicing and billing, scheduling, communication, equipment integration, ordering, inventory, contact management, and reporting within one system. One of its biggest strengths is the support team. They are receptive to feedback and encourage users to share ideas and suggestions for improvement. I also really appreciate the personal touch of having team profile pictures available online. Being able to put a face to the person helping you on the phone or through support makes the experience feel much more personal. > > **Nachteile**: Support ticket response times can sometimes be longer than we would like, although the addition of online chat has improved access to support. There are also areas where workflows could be streamlined. Some catalogue and contact information requires duplicate entry or multiple steps, and certain windows require users to expand several fields to access the information they need. Reducing these extra clicks and repetitive steps would make an already strong system more efficient for daily use. > > Overall, my experience with VisualEyes has been very positive. It is an intuitive, comprehensive system that supports most aspects of our day-to-day optometry clinic operations and patient care workflows. The system is easy to learn while still offering the depth needed to manage patient records, scheduling, invoicing and billing, patient communication, equipment integration, ordering, inventory, contact information, and reporting. I also appreciate that the VisualEyes team actively encourages user feedback and is available to help us find solutions for the digital requirements of our clinic. After working with the system extensively, I believe VisualEyes is an excellent EMR choice for optometry practices of varying sizes. ----- ### "Avoid this one at all costs. Interface is clunky and difficult to use." — 1.0/5 > **Chris** | *25. Juni 2015* > > Horrible horrible system to use. It's flakey and bug ridden, overly complicated interface and the most recent update makes it even more needlessly complicated. This program is embarrassing to try to use in front of a client. One of the worst things is how this ridiculous program thinks it's smarter than the person running out when it very obviously isn't. Customer care is there, but the guys are overly taxed and it takes as long as two or three days to have then return a call, though they usually do. The fact that home office is located in Red Deer, Alberta should be your biggest clue that the people creating this Mickey mouse program are rank amateurs. By eye doctors for eye doctors..... No, stick with what you know. ----- ### "Fantastic software with and an even more fantastic team behind it\!" — 5.0/5 > **Clare** | *24. Juli 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: They pay close attention to what Optometry clinics truly need- with so much variation in scope and clinics these days that kind of attention to detail is paramount to success > > **Nachteile**: Having too much choice sometimes\! there are so many things it can do I feel Im discovering new things about it all the time\! > > Every interaction with the VE team is always exceptional - Having a company you know you'll get things resolved when you call is truly priceless as a practice owner ----- ### "Our Experience with Visual-Eyes Software" — 5.0/5 > **Howard** | *29. Juli 2026* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Visual-Eyes support is truly outstanding. This is the third EMR for our practice and we've never felt as supported, with day to day questions and with new feature implementation. The fact that Visual-Eyes continues to improve and add new integrated features allows our team to be more efficient every year. In addition, Visual-Eyes simplifies our life in two ways: all of the integrated features For example, invoice payment with our POS, spectacle lens ordering with our labs, contact lens ordering, Telus portal insurance submissions, and now RFID frame inventory and GoTo VOIP phone connectivity. The newest feature allows integration of the Intake Form into the Exam module for more streamlined Patient Records. > > **Nachteile**: The initial set-up is relatively complex. We took 5 full days with our trainers to ensure that our software and our team was as ready as possible to run smoothly on the first day with patients. The user interface of some of the modules have not yet been updated, though we anticipate that these changes will happen over time. > > Our overall experience has been tremendous. We were initially cautious about switching to Visual-Eyes because of the cost. The efficiencies and savings that we have seen, along with the day-to-day support with Visual-Eyes has made the transition worth every penny\! ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/127866/visual-eyes?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/127866/visual-eyes) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Strukturierte Daten