--- description: Detaillierte Informationen über Mailjet zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailjet Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [E-Mail Marketing Software](/directory/30013/email-marketing/software) > [Mailjet](/software/130105/mailjet) # Mailjet Canonical: https://www.capterra.ch/software/130105/mailjet Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.ch/software/130105/mailjet?page=2) > Die beste E-Mail-Marketing-Software. Gebaut für Entwickler \& geliebt von Marketing-Teams > > Bewertung: **4.2/5** von 455 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Mailjet? Mailjet hat Büros weltweit und arbeitet mit Tausenden von Kunden und Partnern in 150 Ländern zusammen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 455 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sinch ## Gewerblicher Kontext - **Startpreis**: EUR 8.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Belgien, Brasilien, China, Deutschland, Frankreich, Indien, Irland, Japan, Kanada, Mexiko, Neuseeland, Niederlande, Schweden, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - A/B Testing - API - Abonnenten-Management - Alarmfunktion / Benachrichtigungen - Anpassbare Felder - Autoresponders - Berichterstattung / Analyse - CAN-SPAM Compliance - CRM-Systeme - Domainprüfung - Drag-and-Drop - Drip-Kampagnen - E-Mail Marketing - E-Mail-Management - E-Mail-Tracking - E-Mail-Vorlagen - Ereignisgesteuerte Aktionen - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Klick-Tracking - Kontaktmanagement - Kundensegmentierung - Lead-Erfassung - Listen-Management - Marketing-Automatisierung - Mobile Optimization - Nachrichten-Personalisierung - Real-Time Notifications - Segmentierung - Simple Mail Transfer Protocol (SMTP) - Syntaxüberprüfung - Team-Management - Third-Party Integrations - Vorlagen-Management - WYSIWYG-Editor - Werkzeuge zur Zusammenarbeit - Zielseiten / Web-Formulare ## Integrationen (81 insgesamt) - Act\! - ActiveCampaign - Adobe Commerce - Airtable - Amazon Seller Tool - Asana - BigCommerce - Bullhorn ATS & CRM - Calendly - Capsule - ClickFunnels - Close - Coevera - Contactually - Copper ... und 66 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) ## Ähnliche Kategorien - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) - [Transactional Email Software](https://www.capterra.ch/directory/31564/transactional-email/software) - [Landing Page Software](https://www.capterra.ch/directory/30844/landing-page/software) - [Marketing Automation Tools](https://www.capterra.ch/directory/6/marketing-automation/software) - [E-Mail-Tracking-Software](https://www.capterra.ch/directory/31325/email-tracking/software) ## Alternativen 1. [Brevo](https://www.capterra.ch/software/132996/brevo) — 4.6/5 (3486 reviews) 2. [Gmail](https://www.capterra.ch/software/202338/gmail) — 4.8/5 (13474 reviews) 3. [Mailchimp](https://www.capterra.ch/software/110228/mailchimp) — 4.5/5 (17642 reviews) 4. [MailerLite](https://www.capterra.ch/software/136603/mailerlite) — 4.7/5 (2318 reviews) 5. [Constant Contact](https://www.capterra.ch/software/31898/constant-contact) — 4.3/5 (2934 reviews) ## Nutzerbewertungen ### "Niedriger Preis, aber insgesamt nicht überzeugend." — 2.0/5 > **Nico** | *14. Februar 2025* | Marketing & Werbung | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Mailjet lässt sich einfach bedienen und ist relativ preisgünstig. Der E-Mail-Editor bietet einen hohen Funktionsumfang. > > **Nachteile**: Das System wird leider kaum noch weiterentwickelt. Der Funktionsumfang ist sehr überschaubar. Unsere Erfahrungen mit dem Support sind eher schlecht. > > Für einfache E-Mail-Marketing Cases lässt sich Mailjet durchaus verwenden, sobald der Case aber etwas anspruchsvoller wird, kommt die Plattform sehr schnell an ihre Grenzen. ----- ### "A good software but with some flaws" — 4.0/5 > **Alexandra** | *30. Juni 2021* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too. > > **Nachteile**: However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software. > > So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above. ----- ### "Good service" — 5.0/5 > **Gareth** | *10. September 2025* | Versicherung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Easy to use layout, good support, good content around helping to be successful, I like the UI as well > > **Nachteile**: Email deliverability could be addressed more in teh flow of creating campaigns to help get them in to inbox > > I like the service it is better value than my previous one and I am seeing some good usage out of it ----- ### "Extremely frustrating compliance process and sending limits for legitimate business use" — 1.0/5 > **Eduardo** | *23. Juni 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: their pricing is based on the monthly amount of emails sent, rather than the size of the subscribers list. > > **Nachteile**: \*\*Title: Extremely frustrating compliance process and sending limits for legitimate business use\*\* We started using Mailjet for legitimate customer satisfaction surveys sent to active clients of our company. We are not using purchased lists, scraped contacts, or unsolicited third-party marketing campaigns. Despite providing multiple explanations about our business model, customer relationship, data collection process, legal basis, and campaign metrics, Mailjet kept applying restrictive sending limits and repeatedly asked for increasingly specific documentation, including individual proof of consent for specific contacts. Our campaigns had 0% spam complaints and a very low unsubscribe rate, which clearly shows that recipients were not treating our emails as abusive or unsolicited. The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers manually provide emails, occasionally with typos or outdated addresses. Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic. Their support responses felt like a never-ending compliance loop, with repeated requests that are not always realistic for large companies with hundreds of thousands of active customers. If you are a company planning to use Mailjet for high-volume customer communications, especially if your contacts come from an existing contractual customer relationship rather than a simple newsletter checkbox, be very careful. You may face account restrictions, sending limits, long review processes, and repeated requests for documentation before being able to use the platform normally. In our experience, Mailjet was not a good fit for enterprise-level customer communication where contacts are collected through real business processes, contracts, customer service interactions, and onboarding workflows. I would strongly recommend evaluating other providers before committing operationally to Mailjet. ----- ### "Mailjet is a Nightmare for Small Startups – Avoid at All Costs" — 1.0/5 > **Bertrand** | *19. März 2026* | Konsumgüter | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical skills. The interface is fairly simple and allows you to create and send campaigns without too much difficulty. Pricing is also reasonable compared to some competitors, which can make it attractive for small businesses at first. However, beyond that, there is nothing particularly outstanding. The features are quite standard and do not really differentiate Mailjet from other email marketing tools on the market. Overall, it does the basics, but without bringing any real added value compared to similar solutions. > > **Nachteile**: What I liked least about Mailjet is the lack of reliability and the way accounts can be blocked without any prior warning. This creates a very risky situation for a business, especially when email communication is a key part of your activity. Decisions seem to be based purely on technical criteria, without any real understanding of the business context or human review. This makes it impossible to build a stable medium- or long-term strategy. Even with clean contact lists, strong engagement, and proper consent from recipients, there is no guarantee that your account will remain active. On top of that, customer support is extremely slow, which only makes the situation more frustrating when issues occur. > > We are a tiny startup with only 10 employees, and we used Mailjet for 2.5 years. Let me tell you, it was a complete disaster. Twice, our account was blocked for over a week with ZERO warning. Why? “Technical reasons.” No human review, no consideration of our business. We only send newsletters and catalogs to clients or contacts who explicitly opted in, yet Mailjet still decided we weren’t compliant. If you’re thinking about using Mailjet to grow your business, think again. You cannot plan anything medium- or long-term, because your account can be frozen overnight for no reason. This is not a partner; it’s a ticking time bomb. Our data is top-notch: over 98% deliverability, engagement and click rates far above the industry average, almost no unsubscribes, and nearly zero spam reports. Mailjet doesn’t care. And if you think support will help? Think again. They take over a week to respond, leaving you completely stranded. My advice to any small business or startup: run in the opposite direction. Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely. ----- Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.ch/software/130105/mailjet?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/130105/mailjet) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten