---
description: Detaillierte Informationen über Yonyx zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yonyx Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/22/customer-service/software) > [Yonyx](/software/130406/agi-self-service)

# Yonyx

Canonical: https://www.capterra.ch/software/130406/agi-self-service

Seite: 1 / 12\
Weiter: [Nächste Seite](https://www.capterra.ch/software/130406/agi-self-service?page=2)

> Entscheidungsbaumgesteuerte interaktive Anleitungen, die sich in die meisten CRM-Systeme integrieren lassen. Verfolge Geschäftsprozesse auf interaktive Weise.
> 
> Bewertung: **4.7/5** von 256 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Yonyx?

Betriebsteams, die wissensbasierte Entscheidungsunterstützungsanwendungen verwenden, technische Support-Teams, Kundenservice-Teams, Pre-Sales, Telemarketing, IT-Helpdesk und Servicedesk, technische Redakteure

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 256 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Yonyx
- **Region**: Sunnyvale, USA
- **Gegründet**: 2012

## Gewerblicher Kontext

- **Startpreis**: $ 25.00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Unterstützte Sprachen**: Arabisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Indonesisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Ungarisch
- **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 210 weitere

## Funktionen

- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM-Systeme
- Call-Center-Management
- Catalog Management
- Content-Management
- Datenanalyse-Werkzeuge
- Datensicherheit
- Datenvisualisierung
- E-Mail-Management
- Feedback-Management
- Kundenspezifisches Branding
- Lead-Qualifizierung
- Leistungskennzahlen
- Mehrsprachig
- Multi-Channel-Kommunikation
- Multichannel-Datenerfassung
- Rich-Text-Bearbeiter
- Self-Service Portal
- Supportticket-Management
- Textbearbeitung
- Third-Party Integrations
- Umfragen & Feedback
- Volltextsuche
- Werkzeuge zur Zusammenarbeit
- Wissensbasis-Management
- Wissensmanagement
- Workflow-Management
- Zugriffskontrollen / Berechtigungen

## Integrationen (34 insgesamt)

- Dynamics 365 Customer Voice
- Freshdesk
- Google Chrome
- Google Sheets
- Microsoft Dynamics 365 Business Central tegossuite
- NetSuite
- Oracle B2C Service
- Oracle CRM On Demand
- Oracle Sales
- Oracle Service
- Peeklogic Salesforce – Jira Connector
- Postman
- Postman SMTP
- Salesforce Einstein
- Salesforce Field Service

... und 19 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support

## Category

- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)
- [Online CRM Systeme](https://www.capterra.ch/directory/30072/online-crm/software)
- [Wissensmanagement Tools](https://www.capterra.ch/directory/30094/knowledge-management/software)
- [Entscheidungsunterstützungssysteme](https://www.capterra.ch/directory/30544/decision-support/software)
- [Kundensupport Software](https://www.capterra.ch/directory/32315/customer-support/software)

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1. [Vanillasoft](https://www.capterra.ch/software/27609/vanillasoft) — 4.6/5 (233 reviews)
2. [Convoso](https://www.capterra.ch/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
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4. [DialedIn CCaaS](https://www.capterra.ch/software/29589/callcenternow) — 4.8/5 (315 reviews)
5. [Genesys Cloud CX](https://www.capterra.ch/software/21409/genesys-cloud) — 4.3/5 (262 reviews)

## Nutzerbewertungen

### "Yonix is awesome" — 5.0/5

> **Crystal** | *20. Februar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Makes call flow very easy to navigate and allows customer notation to be more efficient. Can get an account notated in a snap simply by following the prompts
> 
> **Nachteile**: No Cons Yonyx is awesome. It is very easy to use and very efficient. I hope we always get to use it,
> 
> Loved using it since day 1.  It is very easy to use and very efficient. I hope we always get to use it,

-----

### "Simple, cost effective solutions to complex problems." — 5.0/5

> **John** | *27. November 2025* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: \[sensitive content hidden\] was a fantastic trainer, he made adapting to a new product very easy. He was available, responsive, and educational. The price of the product is very reasonable, especially with the integrations and language options present. The user interface is pretty simple, after one training I was able to build a vast majority of what I needed. As some one who hasn't used a tool like this before, I found that impressive.
> 
> **Nachteile**: I liked everything about the product, my only recommendation is extremely minor. If you use lucid, you have the option of dragging your view using right click, that function would be useful when you're working in a large flow.
> 
> I'd recommend this to other companies. Cost is appealing, function is great, training was readily available. I told \[sensitive content hidden\] I had a week to build something from nothing. His response was, "That's not a problem, let's get to work." Highly impressed with the company and product.

-----

### "review" — 3.0/5

> **Victoria** | *14. September 2022* | Immobilien | Empfehlungsbewertung: 2.0/10
> 
> **Vorteile**: That it works most of the time on a daily basis
> 
> **Nachteile**: That it isn't consistently working well.

-----

### "I loved Yonyx" — 5.0/5

> **Dwayne** | *18. Dezember 2025* | Versicherung | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: I loved how easy it was to find what I'm looking for.  I was working with the Yonyx team, love the features.
> 
> **Nachteile**: Nothing. there's no cons/ everything has something that someone might not like. But in this case, I loved the program.
> 
> It's an excellent program, I believe that everyone can benefit from the program. We were able to pull the resources easily.

-----

### "Great product for our sales team" — 5.0/5

> **Ellie** | *4. Februar 2025* | Bau | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It's an incredible tool that is going to help us expand our inside sales team as we look to establish a call center to bring in more appointments for our account executives.
> 
> **Nachteile**: There is nothing that I've found so far that is negative about Yonyx.
> 
> \[sensitive content hidden\] has been so incredibly helpful spending so much time with me on the backend telling me exactly what I need to do, showing me how to do it and then making sure that I'm learning the process to be able to do it on my own.

-----

Seite: 1 / 12\
Weiter: [Nächste Seite](https://www.capterra.ch/software/130406/agi-self-service?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/130406/agi-self-service)

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