Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl
Was ist Yonyx?
Yonyx ist eine cloudbasierte Plattform zur Erstellung von interaktiven Entscheidungsbaum-gesteuerten Leitfäden, die sich in die meisten CRM-Systeme integrieren lassen. Yonyx-Anleitungen helfen Nutzern, Geschäftsprozesse auf interaktive Weise zu verfolgen – sei es für Fehlerbehebung, Kundenservice, Telemarketing oder für den Kunden-Self-Service.
Yonyx verbessert die Qualität und die Servicekonsistenz, die von einer Organisation bereitgestellt wird, was zu einer verbesserten CSAT, reduzierten Kosten und höherer Einnahmen durch bessere Kundenbindung und zu einer schnelleren Akquisition führt.
Wer verwendet Yonyx?
Betriebsteams, die wissensbasierte Entscheidungsunterstützungsanwendungen verwenden, technische Support-Teams, Kundenservice-Teams, Pre-Sales, Telemarketing, IT-Helpdesk und Servicedesk, technische Redakteure
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Bewertungen über Yonyx
happy Customer
Kommentare: This product has made us more resourceful and proficient.
Vorteile:
Very user friendly and efficient to use. The support was very useful and able to always help.
Nachteile:
The process was smooth and no problems. Right now, I don't have any negative thing to say about the company.
Truly trustworthy and Secure tool. You should try Yonyx.
Kommentare: Fantastic tool. Commendable experience. I look forward to applying it more and more on my work. Good work.
Vorteile:
Yonyx has helped me grow my organization. It has been a partner in so many ways. It is user-friendly and easy to use. I have improved on my telemarketing tactics and overall quality of services is commendable. I have confidence on whatever decisions I make as a CEO. Yonyx has purely good intentions on inspiring and growing businesses. Try it.
Nachteile:
None in my experience. I have not experienced the bad side of Yonyx if any. I like it.
Scripting for Call Center
Vorteile:
easy to modify and visually appealing. My favorite feature is the name and industry autofill to the customer
Nachteile:
it needs to be more fool proof. I tend to get lost in the scripting. Also wish it was integrated with our dialing system/crm
Reimbursement Specialist
Kommentare: I am Extremely happy with Yonyx, it helps me in so many ways, I really loves to work with Yonyx day by day, It teaches me so many new things, So I am extremely Happy.
Vorteile:
It helps us identify the exact reason for denials, and the date which we stored earlier, will helps in decision making
Nachteile:
It needs be tie-up with any clearing houses, So that the denials will be Automatically loaded in Yonyx and we can final decision easily, and needs to add some add features like Voice search.
Happy to share my amazing experience with Yonyx
Kommentare: Industrious, simple and easy to use.
Vorteile:
Yonyx is a friend in deed. I have has enough time with it performing my duties. Very flexible and intuitive. The amazing features are focused on giving quality and consistent outcomes. I have all the love for Yonyx.
Nachteile:
True to their words, Yonyx has delivered flawless assistance. I have not experienced any downside.
