---
description: Detaillierte Informationen über Zoho Survey zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: Zoho Survey Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey)

# Zoho Survey

Canonical: https://www.capterra.ch/software/131426/zoho-survey

Seite: 1 / 19\
Weiter: [Nächste Seite](https://www.capterra.ch/software/131426/zoho-survey?page=2)

> Online-Umfrage-Tool, mit dem du unbegrenzte Umfragen erstellen, sie verteilen und die Daten mit Leichtigkeit analysieren kannst.
> 
> Bewertung: **4.6/5** von 451 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Zoho Survey?

Freie Mitarbeiter, große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, Kleinunternehmen 

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.6/5** | 451 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Zoho
- **Gegründet**: 1996

## Gewerblicher Kontext

- **Startpreis**: $ 35.00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch
- **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Aktivitäts-Dashboard
- Anpassbare Fragen
- Anpassbare Vorlagen
- Befragungs-/Umfragemanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Daten-Import / -Export
- Datenanalyse-Werkzeuge
- Datenvisualisierung
- E-Mail Marketing
- E-Mail-Management
- Feedback-Management
- Fragen-Verzweigung
- Fragenkatalog
- Kundensegmentierung
- Kundenspezifisches Branding
- Live Results Sharing
- Mehrere Fragetypen
- Mobile Umfrage
- Multi-Channel-Vertrieb
- Multichannel-Datenerfassung
- NPS-Umfragestruktur
- Offline-Antwort-Sammlung
- Online-Umfragen
- Panel-Management
- Präsentations-Tools
- Q\&A Management
- Sentiment-Analyse
- Statistische Analyse
- Third-Party Integrations
- URL-Anpassung
- Umfragen & Feedback
- Umfragenerstellung
- Verzweigungslogik
- Visuelle Analytik

## Integrationen (17 insgesamt)

- Eventbrite
- Google Docs
- Google Sheets
- Mailchimp
- Meta for Business
- Shopify
- Slack
- Tableau
- Zendesk Suite
- Zoho Analytics
- Zoho CRM
- Zoho Campaigns
- Zoho Commerce
- Zoho Flow
- Zoho Recruit

... und 2 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Umfragetools](https://www.capterra.ch/directory/30092/survey/software)

## Ähnliche Kategorien

- [Umfragetools](https://www.capterra.ch/directory/30092/survey/software)
- [Marktforschung Software](https://www.capterra.ch/directory/10041/market-research/software)
- [Befragungssoftware](https://www.capterra.ch/directory/31220/polling/software)
- [Mitarbeiter Engagement Software](https://www.capterra.ch/directory/30817/employee-engagement/software)
- [360-Grad-Feedback Software](https://www.capterra.ch/directory/30666/360-degree-feedback/software)

## Alternativen

1. [Typeform](https://www.capterra.ch/software/137289/typeform) — 4.7/5 (964 reviews)
2. [UmfrageOnline](https://www.capterra.ch/software/201674/enquetes-maken) — 4.6/5 (1627 reviews)
3. [Google Forms](https://www.capterra.ch/software/176571/google-forms) — 4.7/5 (11432 reviews)
4. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
5. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2885 reviews)

## Nutzerbewertungen

### "Advanced online Survey tool" — 5.0/5

> **Samuel** | *23. Juni 2024* | Internet | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: If you have a Zoho Account, you can easily create a Zoho Survey that can be embedded in your web apps or shareable by link.
> 
> **Nachteile**: Has limit of 100 surveys on the free plan.
> 
> Zoho Survey provides advanced question types, flexibility and customizations.

-----

### "Uncovering the Power of Zoho Survey: A Comprehensive Review" — 5.0/5

> **Raksha** | *1. Februar 2023* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.
> 
> **Nachteile**: Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.
> 
> Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

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### "Mediocre Survey Builder" — 3.0/5

> **Nikita** | *17. Dezember 2023* | Maschinerie | Empfehlungsbewertung: 4.0/10
> 
> **Vorteile**: It is already integrated into Zoho CRM and can update natively contact information without any extra API connections.
It has unique ways to integrate into Zoho ecosystem.
> 
> **Nachteile**: It would only work with Zoho or really hard to use otherwise.
Additional features need to be created manually and with Zoho in mind.
> 
> It is fine to use on a low scale and low performing surveys but it fails against other survey tools available.

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### "Setup of data collector was flawless" — 5.0/5

> **Rezaul** | *17. Juni 2025* | Forschung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I enjoyed creating adaptive surveys with the genius logic flow through Zoho. It allowed me to inquire follow-up questions only when a respondent reached particular answers and my surveys felt natural and like a conversation.
> 
> **Nachteile**: Saving logic rules got glitched or reset itself so I had to go over every condition to make sure I did not cut under a question that is important.

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### "A tool that works for surveys in remote teams" — 5.0/5

> **afet** | *10. Juni 2025* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results. I do not have to send back multiple emails to get the important feedback I need.
> 
> **Nachteile**: One disadvantage with using matrix questions was that scoring was limited. It became necessary to find a way to give responses in a grid layout numerical values.

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Seite: 1 / 19\
Weiter: [Nächste Seite](https://www.capterra.ch/software/131426/zoho-survey?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/131426/zoho-survey)

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