Wer nutzt diese Software?

Organizations with 500 or more employees that want to save money and manage their voice infrastructure more effectively.


Durchschnittliche Bewertung

2 Bewertungen
  • 4.5 / 5
    Gesamt
  • 4.5 / 5
    Bedienkomfort
  • 5 / 5
    Kundenservice
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktdetails

  • Startpreis
    $300/Monat
  • Kostenlose Version
    Nein
  • Kostenlose Testversion
  • Einsatz
    Cloud, SaaS, Web
    Installiert - Windows
  • Training
    Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • SAI
  • http://www.sierragold.com/
  • Gegründet 1980

Über diese Software

Sierra Gold by SAI, helps businesses proactively manage their voice, data and wireless usage and expenses, simply and efficiently. Sierra Gold provides seamless integration of 3rd party data, as well as, implementation and support of global sites for U.S. based enterprises. Managers and end-users can access easy, flexible reports from anywhere, anytime, reducing the workload on Telecom/IT departments.


Sierra Gold Funktionen

  • Anruf-Volumen
  • Anrufer-Identifikation
  • Anrufüberwachung
  • Berichterstattung durch Erweiterung
  • Eingehende Berichterstattung
  • Gesprächsdauer
  • Outbound-Berichterstattung
  • Protokoll über Personen, die geantwortet haben
  • Verwalten nicht bearbeiteter Anrufe
  • Abrechnung für Daten
  • Abrechnung für Stimme
  • Anrufüberwachung
  • Festnetz-Kompatibilität
  • Interne Kostenzuordnung
  • Mobilfunkanschluss-Kompatibilität
  • Nutzungs-Berichterstattung
  • Rückbuchungs-Tracking
  • Vertragsverhandlung

Die hilfreichsten Reviews für Sierra Gold

Can I give 6 stars!!!

  Mit Google übersetzen
5/5
Gesamt
5 / 5
Bedienkomfort
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I wish I could give an extra star! When there is an issue, their response time is astonishing and frequently exceeds my expectations. The support staff are top notch, courteous, professional and above all, extremely helpful. The reports are invaluable and flexible. We have found numerous purposes for the reports, fitting a broad range of anlysis and reporting needs we have as a international company. Also, the toll fraud reporting has become a staple and intergrated into our daily business process. Above all, I know we made the right choice when we selected Sierra Gold.

Great product but better team

  Mit Google übersetzen
4/5
Gesamt
4 / 5
Bedienkomfort
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I have been working with Sierra Gold for a long time and think the product is great. It is simple and easy to use and so is their support. If you call you get a great person on the phone who always seems to be happy and is always helpful. They find the answers, work hard and resolve the problems. Lastly, their product and supports also comes with experience. These folks who work for SierraGold have so much experience and constantly share their experience. Therefore, when it it comes to picking a vendor I wish all of them were like SierraGold.