--- description: Detaillierte Informationen über ServiceTrade zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.ch/software/132690/servicetrade-commercial Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/132690/servicetrade-commercial?page=2) > Die mobilen und Web-Anwendungen von ServiceTrade koordinieren Büropersonal und Außendiensttechniker\*innen, um ein gutes Kundenerlebnis zu bieten. > > Bewertung: **4.6/5** von 342 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ServiceTrade? Kommerzielle Dienstleistungsunternehmen in Branchen, die wiederkehrende Dienstleistungen anbieten. Brandschutz, Mechanik/HVACR, Hochdruckreinigung, Lüftungskanal-, Küchenabzugsreinigung, Lebensmittelausrüstung, Tür- und medizinische Vorrichtungen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 342 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceTrade - **Region**: Durham, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Arbeitsauftragsverwaltung - Auftragnehmer-Datenbank - Berichterstattung und Statistik - Compliance Management - Dokumentenmanagement - Elektronische Unterschrift - Elektronische Zahlungen - Erinnerungen - Für gewerbl. & industr. Elektroinstallateure - GPS - Inventarverwaltung - Job-Management - Job-Nachverfolgung - Kalenderverwaltung - Kontakt-Datenbank - Kundendatenbank - Kundendienst-Historie - Kundenmanagement - Mobile App - Mobiler Zugriff - Online-Zeiterfassung - Real-Time Data - Real-Time Updates - Rechnungsmanagement - Routing - Self-Service Portal - Techniker-Management - Terminplanung - Third-Party Integrations - Verfügbarkeit-Management - Versandmanagement - Vertrags-/Lizenz-Management - Vorbeugende Wartung - Wartungsplanung - Zahlungseinzug im Außendienst - Zeitverfolgung ## Integrationen (15 insgesamt) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) - [Software für die Disposition von Wartungspersonal](https://www.capterra.ch/directory/30059/service-dispatch/software) - [SHK Software (Sanitär, Heizung, Klima & Lüftung)](https://www.capterra.ch/directory/30107/hvac/software) - [Auftragsmanagement Software](https://www.capterra.ch/directory/30785/work-order/software) - [Elektriker Software](https://www.capterra.ch/directory/31006/electrical-contractor/software) ## Alternativen 1. [FieldPulse](https://www.capterra.ch/software/153475/fieldpulse) — 4.6/5 (445 reviews) 2. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5203 reviews) 4. [Service Fusion](https://www.capterra.ch/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [ServiceTitan](https://www.capterra.ch/software/150053/servicetitan) — 4.3/5 (332 reviews) ## Nutzerbewertungen ### "Great scheduling Tool\!" — 4.0/5 > **Darlena** | *24. Januar 2025* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well. > > **Nachteile**: That it can lag at times, and that you cannot access the email from the pop up. > > It's a great experience. I love trying new apps and this is a great tool for our business. ----- ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *19. Juli 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Nachteile**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Don't trust this software with your business's vital processes" — 1.0/5 > **Paul** | *7. September 2022* | Bau | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: This software is user friendly. Your field staff will like the UI- either through the cell phone or a tablet. Very customer friendly. Automated emails with custom links is terrific. Overall their product looks great on the surface, and the presentation is top notch. > > **Nachteile**: This software is EXPENSIVE. There are much more cost efficient alternatives that perform just as well. Major updates are frequently rolled out without notice, and have a huge impact on your processes. Each update results in more bugs, and have a cumulative negative result on the performance of the software. Updates also effect the app, so field staff are constantly having issues, and have to delete/reinstall the software. Data is extremely difficult to mine (and yes, it costs extra to access that data). Determining how your techs perform, gross profit for projects, sales numbers are almost impossible to gather, and is often inaccurate once you figure out how to run the report. This software does not handle different tax rates, and will result in you charging the wrong rates to your customers, costing you money. Every feature costs more money- and the features frequently do not work as intended. (Timecards, recurring invoicing are major disappointments) > > We used ServiceTrade for over 6 years for all aspects of our fire alarm business. It was a great software at the beginning. That being said, they have made too many updates that were not properly tested, and the end result is a software that just doesn't work anymore. They are no longer a high quality product, but continue to charge as if they were. If you use ServiceTrade for all of your business's processes- installation, work order tracking, recurring service work, invoicing, profitability tracking, timecards, inventory management- you will be extremely disappointed in the result. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *1. Oktober 2025* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Nachteile**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *1. April 2025* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Nachteile**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/132690/servicetrade-commercial?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/132690/servicetrade-commercial) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Strukturierte Daten