---
description: Detaillierte Informationen über CyTrack zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CyTrack Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [CyTrack](/software/132757/cycx)

# CyTrack

Canonical: https://www.capterra.ch/software/132757/cycx

> Kundenerfahrungs- und Omni-Channel-Kontaktcenterlösung für Cloud- und lokale PBX-Lösungen einschließlich Skype for Business.
> 
> Bewertung: **5.0/5** von 4 Nutzern. Top bewertet für **Bedienkomfort**.

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## Übersicht

### Wer verwendet CyTrack?

Kontaktcentertechnologie ist nicht nur für Callcenter geeignet. Die von Callcentern entwickelten Technologien und Methoden werden heute in allen intelligenten Unternehmen implementiert.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **5.0/5** | 4 Nutzerbewertungen |
| Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis |  | Auf Basis der Gesamtbewertungen |
| Funktionen |  | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | - | ( Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: CyTrack Intelligence Systems
- **Gegründet**: 1995

## Gewerblicher Kontext

- **Startpreis**: AU$ 100.00
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien

## Funktionen

- Anrufaufzeichnung
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Anrufüberwachung
- Berichterstattung / Analyse
- CRM-Systeme
- IVR
- Warteschlangenmanagement

## Optionen für Kundensupport

- 24/7 Live-Support
- Chat

## Category

- [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software)

## Alternativen

1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.ch/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.ch/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.ch/software/136728/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (914 reviews)

## Nutzerbewertungen

### "Great Software, outstanding support and Best decision made when we chose CyTrack 6 years ago" — 5.0/5

> **Rocky** | *17. Januar 2014*
> 
> Bob \& Pete started using CyTrack almost 6 years ago. We receive 1500 calls between 8.30am and 4pm every day. In last 6 years, CyTrack has never given us grief. Users find it very easy to use and supervisors only need 30 minutes training.
We have received great help implementing this solution and support has been outstanding for all the in between upgrades. I have been in IT industry for over 12 years and I have to say that CyTrack solution has demanded least amount of administration from IT.
I would strongly recommend CyTrack if you are serious about providing quality service to your customers and ease of use for your users.

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### "Cytrack Reinventing Customer Service" — 5.0/5

> **Metin** | *15. Januar 2014*
> 
> Best reporting, and ease of use.  Know exactly what your agents are doing every single second of the day.  This system beats any system out there.

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### "nothing" — 5.0/5

> **rubayet** | *13. Dezember 2015*
> 
> yes.this software is very important for every people , if we use this than we can easily take a secision.

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### "Best Routing System and Multi Channel" — 5.0/5

> **Divina** | *15. Januar 2014*
> 
> This product has the lot.  Instant messaging,  email routing and skilled based routing as you have never seen before.

Seeing is believing\!

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/132757/cycx)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/132757/cycx> |
| de-AT | <https://www.capterra.at/software/132757/cycx> |
| de-CH | <https://www.capterra.ch/software/132757/cycx> |
| en | <https://www.capterra.com/p/132757/CyCX/> |
| en-AE | <https://www.capterra.ae/software/132757/cycx> |
| en-AU | <https://www.capterra.com.au/software/132757/cycx> |
| en-CA | <https://www.capterra.ca/software/132757/cycx> |
| en-GB | <https://www.capterra.co.uk/software/132757/cycx> |
| en-IE | <https://www.capterra.ie/software/132757/cycx> |
| en-IL | <https://www.capterra.co.il/software/132757/cycx> |
| en-IN | <https://www.capterra.in/software/132757/cycx> |
| en-NZ | <https://www.capterra.co.nz/software/132757/cycx> |
| en-SG | <https://www.capterra.com.sg/software/132757/cycx> |
| en-ZA | <https://www.capterra.co.za/software/132757/cycx> |
| fr | <https://www.capterra.fr/software/132757/cycx> |
| fr-BE | <https://fr.capterra.be/software/132757/cycx> |
| fr-CA | <https://fr.capterra.ca/software/132757/cycx> |
| fr-LU | <https://www.capterra.lu/software/132757/cycx> |

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