--- description: Detaillierte Informationen über Survicate zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.ch/software/132914/survicate Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/132914/survicate?page=2) > Erfasse mehr Kundenfeedback und biete ein besseres Kundenerlebnis. Verwende 20 native Integrationen, um auf Kundenfeedback zu reagieren. > > Bewertung: **4.6/5** von 99 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Survicate? Customer feedback surveys for scaling companies ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 99 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Survicate - **Region**: Warsaw, Polen - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: $ 0.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Preisinformationen**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Polnisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Alarmfunktion / Benachrichtigungen - Anonymes Feedback - Anpassbare Fragen - Anpassbare Vorlagen - Anwaltsmanagement - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CSAT-Umfragestruktur - Dashboard Software - Datenvisualisierung - Drag-and-Drop - Einstellungen (Personalbeschaffung) - Feedback-Management - Formularerstellung und -design - Fragen-Verzweigung - Fragenkatalog - Kampagnenmanagement - Kontinuierliches Feedback - Konversion-Tracking - Kundenbindung - Kundenerlebnis-Management - Kundensegmentierung - Leistungskennzahlen - Live Results Sharing - Mehrere Fragetypen - Mehrsprachig - Multi-Channel-Kommunikation - Multi-Channel-Vertrieb - NPS-Umfragestruktur - Negatives Feedback Management - Nutzerbewertungs-Notifikation - Nutzerforschungsanalyse - Nutzungsverfolgung/-analyse - Online-Umfragen - Pulsbefragungen - Reaktions-Management - Real-Time Analytics - Real-Time Reporting - Segmentierung - Sentiment-Analyse - Trend-Analysen - URL-Anpassung - Umfragen & Feedback - Umfragenerstellung - Verzweigungslogik - Visuelle Analytik - Workflow Automation - Überprüfung bewerten ... und 6 weitere Funktionen ## Integrationen (66 insgesamt) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... und 51 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) - [Dokumentenautomatisierung Software](https://www.capterra.ch/directory/10023/forms-automation/software) - [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software) - [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software) - [NPS-Software](https://www.capterra.ch/directory/32075/nps/software) ## Alternativen 1. [Typeform](https://www.capterra.ch/software/137289/typeform) — 4.7/5 (982 reviews) 2. [Bitrix24](https://www.capterra.ch/software/113540/bitrix24) — 4.2/5 (1005 reviews) 3. [Google Forms](https://www.capterra.ch/software/176571/google-forms) — 4.7/5 (11589 reviews) 4. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 5. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2927 reviews) ## Nutzerbewertungen ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *11. September 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **Nachteile**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "Survicate integrates well within our marketing efforts" — 5.0/5 > **Sandra** | *21. Oktober 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy. > > **Nachteile**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs. > > I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access. ----- ### "Feedback one year later" — 3.0/5 > **Verifizierter Rezensent** | *28. November 2018* | Lebensmittelproduktion | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Reactivity of support Design to build survey \> easy > > **Nachteile**: No synchronisation with our CRM at the begining Some small bugs ----- ### "AI Driven Customer Feedback" — 5.0/5 > **Graeme** | *22. Oktober 2024* | Versicherung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The survicate platform is really easy to use and provides us with customer feedback in an easy to digest format. The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action. > > **Nachteile**: I don't have any specific cons and the platform is regularly adding new features which I appreciate. We did have a minor billing issue once but this was resolved promptly by the service team. > > The overall experience has been very positive and Survicate has provided us with a very useful tool in understanding what our customers think and acting on their feedback at a reasonable cost. ----- ### "Survicate Review" — 4.0/5 > **Verifizierter Rezensent** | *31. Oktober 2025* | Internet | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like how user friendly survicate is and how intuitive the analytics dashboard is. Also, how customizable the design of the surveys can be. > > **Nachteile**: I've run into the scenario where I've wanted to run the same survey in different formats. For example, run the same survey as a link in emails and as a pop-up on the website, but I don't think you're able to aggregate the responses and analysis of those responses from both even if they are identical surveys. > > This has been my first survey tool that I've used in my career and I've found it very easy to learn and adapt to multiple scenarios. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/132914/survicate?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/132914/survicate) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten